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Extended Stay America - Phoenix - Mesa

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Extended Stay America - Phoenix - Mesa
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49 Reviews from our TripAdvisor Community

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Showing 47: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2016

Kerrie is great at customer relations! Very attentive and pleasant- a sweet woman! The general manager, Milijana, is very perceptive and maintains an orderly yet comfortable atmosphere. Can't beat the friendly staff at this location!!

Helpful?
1 Thank Stacy N
Gilbert, Arizona
1 review
5 of 5 stars Reviewed June 26, 2016

I love this place the staff was friendly and they they were able to get me in after a few min after I got there the only suggestion I have is in the morning their could be a lil bit more with the grab and go after my ac went out they were understanding of what was going on

Helpful?
Thank aaronfryeraaronfryer
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for writing such kind comments about your stay. I will be sure to share with other managers your critique on our grab-and-go breakfast and inform the maintenance engineer about your a/c issues. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed June 26, 2016

Just wanted to write a brief review of my month stay at this location in Mesa, AZ. I travel a lot for work and unfortunately my job books frequently with Extended Stay America. I use the word unfortunately because my experience with this hotel chain have not been the best. This location on the other hand gave me hope that... More 

Helpful?
Thank pnunez06
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I would like to take the time and personally thank you for such positive feed back. I am sorry to hear that you have had such a negative experience with our hotels. I am thrilled to hear that Alizia was able to change your outlook. We are committed to high quality customer service. If there is anything else we can... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016 via mobile

I have stayed here before and every time the experience is always better and better! Kerrie, front desk, was very helpful and provided excellent customer service. I wouldn't want to stay anywhere else!

Helpful?
1 Thank James M
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you enjoyed your location and that Kerrie provided you with excellent customer service. I wil lbe sure to inform her on what a great job she is doing. Thank you again for sharing your comments with us. We look forward to hosting you again in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016 via mobile

I have been at this Extended Stay for a few weeks and I feel right at home. The staff Alizia, Kerrie and Gar are so helpful and always happy to help. I travel a lot for work and I have to admit this is one of the best I've been to. There are several stores around that are walking distance.... More 

Helpful?
1 Thank Ruben R
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed our rooms and the convenient location of our hotel. I will be sure to inform Alizia, Kerrie, and Gar on what great customer service they providing to you and other guests. Thank you again for your review. We look forward to seeing you in the future,... More 

Mesa, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

Friendly service, nice sized room, never hot. A lot of housing needs provided, and the room is cleaned regularly. Very helpful and generous staff, Alizia and Kerrie are the first that come to mind although all are very kind.

Helpful?
1 Thank aceyamber1
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

The staff and I read your review, and would like to thank you for writing such excellent things about our hotel and staff. I'm thrilled our staff was able to provide you with great services. I will be sure to relay Kerrie and Alizia how helpful they were to you. Thank you again for sharing your comments with us. We... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 8, 2016

Exceptionally friendly and helpful staff! Very spacious room, full-sized refrigerator, microwave, dishes, pots and pans. Not a luxury hotel, but clean, functional, comfortable, and quiet. With a family member who has special dietary needs, a good kitchen is so wonderful for us!

Helpful?
Thank Kathryn V
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Kathryn - Thank you for your great review! We are so happy that you enjoyed our helpful staff and your fully equipped kitchen. We hope to see you and your family again soon. More 

phoenix
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016 via mobile

Excellent newly renovated. Rooms are nice.full size fridge.fry's grocery store across street. Many restaurants in walking distance.and the staff is great to work with.gave me excellent price for staying by the month.parking for maybe couple big rigs.on side street next to hotel.discount tire Parks their personal vehicles on the side street. But after they go home got plenty of room.works... More 

Helpful?
Thank rick m
Holiday, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 17, 2016 via mobile

Friendly staff clean well-maintained good rooms comfortable beds laundry room on site very pet friendly outside smoking area close to shopping and grocery store full-size refrigerators microwaves and two burner stove is newly painted inside and out

Helpful?
1 Thank marcusa621
Manager_11525, General Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed January 12, 2016

Have to rate this hotel as excellent. I have stayed at the Hilton, Ramda inn, and other hotels, but the treatment I recived at this Extended Stay was just like I was part of their family. Outstanding!

Helpful?
Thank Andre B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Mesa

Address: 455 W Baseline Rd, Mesa, AZ 85210-6006
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $69 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Mesa 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Mesa Hotel Mesa
Extended Stay Mesa
Extended Stay America Mesa
Mesa Extended Stay
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