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Extended Stay America - Phoenix - Mesa

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (17)
Room & Suite (33)
Dining (2)

About

#18 of 58 hotels in Mesa
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Internet
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Room features
Non-smoking rooms
Suites
Air conditioning
Desk
Sofa
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
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Location

Full view
50Car recommended
Grade: 50 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
70Reviews
1Q+A
14Room tips
Traveler rating
  • 33
  • 16
  • 13
  • 2
  • 6
Time of year
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Language
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  • English
Popular mentions
Sean, is a great manager and he really helps, no matter what the situation is, he is there to assist you. I had a situation with my room rate it was wrong from the beginning and he helps rectify the problem for me. When traveling again in Atlanta, I will stay here at the Extended Stay Brookhaven near Lenox Mall and conveniently next to the train. Great managers Sean and Malachi..
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Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded Jun 15, 2019
Thank you so much for your kind words about Extended Stay America. We are glad our team did not let the initial issues hamper your stay and hence proved how committed we are in providing exceptional experiences. It would be our pleasure conveying your regards to Sean and Malachi. We look forward to welcoming you again in the future. Sincerely, Hotel Management
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Hotel's Favorite
Stayed for 3 months as I transitioned for work. Great place. Extremely affordable, convenient location with big box stores within walking distance. Never an issue with parking, house keeping was impeccable. You will not be disappointed
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Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded Nov 7, 2018
Allen, thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found our location ideal and were happy with our affordable rates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
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Awesome customer service! And staff are Amazing not too often do I fill out reviews but I love this hotel and its staff and they've never made it so easy for me when renting a room for the evening and the location is just perfect whether you're here on vacation or taking a night off
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Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded Jun 8, 2019
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly staff. Thank you again, and we look forward to welcoming you back soon!   Sincerely, Hotel Management
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My wife and I plus our small dog stayed at this hotel for a month. For what I needed it was adequate. I enjoyed the ability to cook meals in my room. The staff were very nice and helpful with all my needs. Anyone complaining about the condition of this place needs to price higher level hotels. I did and they wanted a great deal more with no kitchen. The rooms are not fancy but they are clean. If your looking for fancy, this is not the place for you. The only reason I do not give 5 stars is due to the internet upgrade they performed 2/3 into my stay. The internet service was awful the rest of the stay. Prior to the upgrade, it was awesome. I’m sure they will get that fixed. All in all I enjoyed my stay here and would not hesitate to stay again.
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Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded Mar 12, 2019
Thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that the courteous service delivered by our team made for a comfortable stay. It was a pleasure serving you, and we hope you and your wife along with your small friend visit us again. Sincerely, Hotel Management
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This hotel's rooms look as far from their presented website pictures as anything I have seen online. The hotel is in need of serious updating. The carpets are very worn. There was mold on the ceiling in the shower. The shower dripped 24/7. On the last morning, our refrigerator leaked all onto the kitchen floor. I put a pair of pants on a shelf in the closet, and the shelf fell off the wall. This hotel is gross. The only redeeming feature is the very nice staff.
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Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded Mar 7, 2019
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
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PRICE RANGE
$61 - $102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica phoenix-mesa hotel mesa, extended stay mesa, extended stay america mesa, mesa extended stay
LOCATION
United StatesArizonaCentral ArizonaMesa
NUMBER OF ROOMS
104
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