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Fairfield Inn & Suites Phoenix Mesa

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Fairfield Inn & Suites Phoenix Mesa
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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel itself was fine. The two gentlemen I encountered at the front desk were excellent. But the manager didn't seem like she understood how to work in the hospitality business. When I had an issue with my wireless internet, she just sat in her office and made the new front desk guy keep going back and forth instead of... More 

Helpful?
1 Thank Cherelle H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. It is good to hear from you, though I'm sorry to learn that you did not fully enjoy the service, and hospitality that we hold to such a high degree of importance in our hotel. We promise to... More 

Washington, UT
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk was very friendly and helpful. The room was all good except the shower and tub had seen better days. The breakfast had very good options, but two of the days we were there, the waffles had run out by the time we got there and weren't replenished.

Helpful?
Thank stephcar56
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We will happily share your comments with our staff and we look forward to seeing you soon! More 

Mesa, Arizona
Level Contributor
316 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I live near this hotel, and since I stayed there before I decided to turn to them when the air conditioning in my condo broke. Check-in was friendly and I was given a large comfortable run on the 3rd floor. Can't complain. I checked out early the next morning and was on my way. Unfortunately my AC was still not... More 

Helpful?
Thank friendlyinsomniac
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Pittsburg, California
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night driving from Northern Arizona. The price was great! The hotel was decent and clean. Staff was nice and their was free breakfast in the morning. I recommend this hotel if your resting or passing by the Mesa Arizona area.

Helpful?
Thank Nora F
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Thank you for your recommendation, and we certainly... More 

Oregon
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

Stayed last night before leaving from airport. Lower end Marriott Property but just what we needed for our last night before departing Phoenix. Very good staff, friendly, helpful and accommodating. Full breakfast with eggs, bacon, waffles, juice, breads, muffins, etc. Small pool but looked inviting. Rooms were well done with king bed, desk, every desk and nightstand lamp had multiple... More 

Helpful?
Thank Travelmanics
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We are delighted by your compliments, rating and review of our breakfast offered and hospitality standards. We are so glad that your stay was enjoyable and we... More 

Atlanta, Georgia
Level Contributor
196 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

Stayed here one night, okay only two towels. Not as clean as I like. Good location but lots and lots of kids sports teams. Crowd everywhere and noisy. Ample parking but not well lit late night. Nice breakfast spread with excellent service always clean and filled. Great variety. Lots of tables but crowded all during breakfast hours. Check in was... More 

Helpful?
Thank adventurerplus
VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for taking the time to provide us with feedback of your stay. Please contact us directly at your earliest convenience. I would like to get more detailed information regarding your stay and any inconvenience you may have experienced. We would like to provide this feedback to the appropriate departments, in order to ensure that this is an isolated... More 

Mesa, Arizona
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 26, 2016

Very nice stay with family meant extremely clean rooms, friendly & helpful staff, a good breakfast and a very comfortable bed. Even the air conditioned work perfectly and was quiet! The entire sleeping experience was quiet. Wonderful!

Helpful?
Thank Frances O
FFISMesa, Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for staying with us at Fairfield Inn & Suites in Mesa Arizona. I hope you will stay again in the future. More 

Henderson, Nevada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 20, 2016

The staff is friendly, although at check in when I inquired about places for dinner, I was not offered any suggestions. The rooms are much smaller than at other Fairfields I have stayed at. The room was clean. The hotel overall is very compact. It is close to Mesa Arts center and Mesa downtown.

Helpful?
Thank Sylvia T
VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for staying with us at Fairfield Inn & Suites in Mesa Arizona. I hope you will stay again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 20, 2016

Staff was friendly and helpful. Never enough towels. We always had to call for more. Very clean room and bathroom. Pool was awful. Would not stay here again with so many other hotels available in the area.

Helpful?
1 Thank Susan L
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find... More 

chicago
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed March 15, 2016

Friendly staff at check in. Clean room, ready on time. Thermostat worked. Comfortable bed. Truly just a place for us to sleep. We did eat the breakfast, it was ok, not great. All staff we encountered were very friendly. Our room looked new, but it had a funky odor upon arrival. It didn't bother us and we got used to... More 

Helpful?
Thank nesann
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located across from Fiesta Mall and near Downtown Mesa, this hotel offers an outdoor pool with hot tub, FREE Hotel breakfast, wirless high speed internet, in room fridge/microwave/coffee maker. Onsit e fitness facilities are also available. ... more   less 

Additional Information about Fairfield Inn & Suites Phoenix Mesa

Address: 1405 S Westwood, Mesa, AZ 85210-4915
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $66 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fairfield Inn & Suites Phoenix Mesa 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn Phoenix Mesa Hotel Mesa
Fairfield Inn Mesa
Fairfield Mesa
Mesa Fairfield Inn
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