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Fairfield Inn & Suites Phoenix Mesa

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Fairfield Inn & Suites Phoenix Mesa
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Des Moines, Iowa
Reviewed 6 days ago NEW

I stayed here with some friends the night before an early flight home. The hotel was easy to find and wasn't too bad of a drive from the airport. The young man working the front desk was awesome. I wish I remembered his name, I'd give him a shout out. We came in the evening and he recommended a nearby...

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Helpful?
Thank Megan H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Megan H, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are glad that you were satisfied with the hospitality of our...

Mesa, Arizona
Reviewed 2 weeks ago

I've stayed here several times when circumstances required that I could not stay in my condo nearby. I'm happy to report that my last stay was very good, I think they have may have updated the mattresses because it was awesome - felt like a tempurpedic. Room was quiet, good sized. Breakfast was generous and efficient. Plenty of parking as...

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Helpful?
Thank friendlyinsomniac
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear friendlyinsomniac, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. We thank you for your loyalty and look forward to serving you again...

Reviewed December 11, 2016

First, the positives. The location is great for access to downtown Mesa and the price was lower than I expected for the area. There are some casual dining restaurants within walking distance also. The staff was very friendly and helpful; always greeting us pleasantly. The breakfast was typical scrambled eggs, sausage, cereal, and rolls; all seemed fresh and tasted good....

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Helpful?
Thank Rick H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Rick H, Thank you for taking the time to complete our survey and share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bed and pillows. We appreciate your...

Vancouver, Canada
Reviewed November 9, 2016

Arriving we were surprised at the poor condition of the hotel, our suite had been refurbished but like so many hotel motels they leave the bathroom. The tub had been refinished but was peeling the paint and the over drain was rusty. The room was ok, the bed not so good. The halls and rooms stink of chemicals. We left...

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Helpful?
1Thank mrsthoughtful
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear mrsthoughtful, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Lakeland
Reviewed November 2, 2016

The staff was very friendly, professional, the rooms were very clean and comfortable ,breakfast offered a great variety of items. hot items we're always hot and plentiful. The staff in the morning were very friendly and those you saw around the hotel always had a friendly greeting.

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Helpful?
Thank Nancy N
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Nancy N, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our...

Schaumburg, Illinois
Reviewed August 28, 2016 via mobile

It's definitely not the Hilton down the street but for the price, it's okay. I always check the mattress before settling in and I've never seen such an interesting stain on the corner of a mattress before this. Since there were two queen beds I chose the other. If the walls need touch up paint it's better to repaint the...

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Helpful?
Thank LLL160
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.

Reviewed August 14, 2016 via mobile

The hotel itself was fine. The two gentlemen I encountered at the front desk were excellent. But the manager didn't seem like she understood how to work in the hospitality business. When I had an issue with my wireless internet, she just sat in her office and made the new front desk guy keep going back and forth instead of...

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Helpful?
2Thank Cherelle H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. It is good to hear from you, though I'm sorry to learn that you did not fully enjoy the service, and hospitality that we hold to such a high degree of importance in our hotel. We promise to...

Washington, UT
Reviewed August 3, 2016

The front desk was very friendly and helpful. The room was all good except the shower and tub had seen better days. The breakfast had very good options, but two of the days we were there, the waffles had run out by the time we got there and weren't replenished.

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Helpful?
Thank stephcar56
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We will happily share your comments with our staff and we look forward to seeing you soon!

Mesa, Arizona
Reviewed July 28, 2016

I live near this hotel, and since I stayed there before I decided to turn to them when the air conditioning in my condo broke. Check-in was friendly and I was given a large comfortable run on the 3rd floor. Can't complain. I checked out early the next morning and was on my way. Unfortunately my AC was still not...

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Helpful?
1Thank friendlyinsomniac
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

Pittsburg, California
Reviewed July 23, 2016 via mobile

We stayed here for one night driving from Northern Arizona. The price was great! The hotel was decent and clean. Staff was nice and their was free breakfast in the morning. I recommend this hotel if your resting or passing by the Mesa Arizona area.

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Helpful?
Thank Nora F
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Thank you for your recommendation, and we certainly...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located across from Fiesta Mall and near Downtown Mesa, this hotel offers an outdoor pool with hot tub, FREE Hotel breakfast, wirless high speed internet, in room fridge/microwave/coffee maker. Onsit e fitness facilities are also available. ... more   less 

Additional Information about Fairfield Inn & Suites Phoenix Mesa

Address: 1405 S Westwood, Mesa, AZ 85210-4915
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $87 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Mesa 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn Phoenix Mesa Hotel Mesa
Fairfield Inn Mesa
Fairfield Mesa
Mesa Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Phoenix Mesa staff and other travelers.
2 questions
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Questions? Get answers from Fairfield Inn & Suites Phoenix Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“North facing rooms get less light so may stay cooler but south facing rooms overlook the golf course which is a nice view.”
 of 5 bubbles friendlyinsomniac, 2 weeks ago | Read review
“Get them to let you try the bed before getting a room assignment.”
 of 5 bubbles rickh793, Dec 11, 2016 | Read review
“stay elsewhere , like the courtyard next door”
 of 5 bubbles mrsthoughtful, Nov 9, 2016 | Read review
“We heard no noises in the hall even close to the elevator.”
 of 5 bubbles 397nancyn, Nov 2, 2016 | Read review
“Third floor away from the pool was very quiet.”
 of 5 bubbles franceso438, Mar 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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