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La Quinta Inn & Suites Phoenix Mesa West

#9 of 57 Hotels in Mesa
Certificate of Excellence
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902 West Grove Ave, Mesa, AZ 85210-4930
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384 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Waddell, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our overnight stay because the room was spacious and well lighted, the beds were comfortable, and the air conditioner was quiet. This hotel is conveniently located for the event we attended at Mesa Community College.

Review collected in partnership with La Quinta

Helpful?
Thank Christine R
Gold Canyon, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I have stayed here before and had very good service and amenities. This visit, even after requesting a quite room, I was put near the elevator on the second floor. There was body lotion in the shower instead of shampoo. There was no information regarding the hotel (such as most hotels have) in the room. It is nice to have... More 

Review collected in partnership with La Quinta

Helpful?
Thank Laurie V
Santa Paula
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Dirty is the word. The room wasn't vacuumed when I checked in. during the 6 days I was in that room it was never vacuumed. There was some sort of splatter on the bathroom wall (I wiped it off myself). On Day 6 they made me change to another room. When I got into the room I found toe nail... More 

Helpful?
Thank Duane A
Management response:

Thank you for providing us with feedback on your experience. I regret that we fell short of your expectations and also fell short of the high standards we set for ourselves. I would love the opportunity to address your concerns to show our absolute commitment to providing you with the best possible stay. Please feel free to reach out to... More 

2 reviews
1 of 5 stars Reviewed June 17, 2016

Location was good. They are currently remodeling rooms and I hope that makes the hotel better. Bathroom flooded each time you used the shower. Room not too clean. Would not recommend. There are many other hotels in the area that are probably better.

Review collected in partnership with La Quinta

Helpful?
Thank diannae805
Management response:

Thank you for offering us your feedback. We are 100% committed to providing each of our guests with a positive experience and I am sorry to see that we fell short f your expectations on this occasion. Please feel free to reach out to me to further discuss your concerns. I would love the opportunity to address your concerns and... More 

Los Angeles
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 17, 2016

Stayed for 3 nights at this location due to proximity to my business meetings in Mesa. The hotel shows a lot of wear and tear. The one "working" elevator was a joke, it took forever to arrive. There were workers doing repairs on the upper floors and they used this elevator continuously and it was dirty and dusty. The room... More 

Review collected in partnership with La Quinta

Helpful?
Thank OCGirl58
Management response:

Thank you for providing us with feedback on your stay with us. We are committed to providing each guest with a positive experience and I regret that we fell short on this occasion. I assure you that your concerns will be addressed and corrected. We are currently performing an upgrade to one of our elevators which will be complete in... More 

Sedona
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 16, 2016

We stayed here one night before an early morning flight from Sky Harbor. You can buy extended parking and take a shuttle to the airport. The room was fine, front desk staff were organized. My husband likes to park in the shade, so he left our truck under a tree. When we returned our vehicle windows were covered with a... More 

Helpful?
Thank kate410
Lake Havasu City, United States
1 review
4 of 5 stars Reviewed June 15, 2016

Good Stay. Cleaner bathroom and vacuuming would have made it great. Bathroom had finger stains on the walls and the carpet needed better vacuuming. The outside appearance is as good as can be for construction work being done in the area.

Review collected in partnership with La Quinta

Helpful?
Thank Alton L P
college point, United States
1 review
3 of 5 stars Reviewed May 31, 2016

Hotel staff were very pleasant and helpful, especially Tammy. During the week, she is in charge of the breakfast. Just beware when booking this hotel through August 2016, the hotel is under construction and remodeling...

Review collected in partnership with La Quinta

Helpful?
Thank Peter K
1 review
1 of 5 stars Reviewed May 24, 2016

They advertise that their beds are great, theyre not.. not to mention the bed bugs. Fortunately for me, there were none in my bed, but the second bed in the room was covered in them. DO NOT STAY HERE. Also, the hotel forgot to mention that there was construction in the room RIGHT ABOVE US. When I called the front... More 

Helpful?
Thank Corey M
Management response:

Thank you for providing us with feedback on your stay. I am sorry to hear that your experience fell below your expectations. We are committed to providing each of our guests with a positive experience. I would love the opportunity to discuss your concerns further and fully address them for you. Please contact me at lq0973gm@lqreviews.com or by phone at... More 

Bella Vista, United States
2 reviews
2 of 5 stars Reviewed May 11, 2016

Keep looking---this place is shabby. Attention to cleanliness in the bathrooms is needed, as well as plumbing issues. Wifi is decent, location worked for us, but there are other choices nearby that might have been better. Multiple issues with the key cards---no explanation given, just continual reauthorizations.

Review collected in partnership with La Quinta

Helpful?
Thank Robert S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Phoenix Mesa West

Address: 902 West Grove Ave, Mesa, AZ 85210-4930
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $73 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Phoenix Mesa West 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Mesa West Hotel Mesa
La Quinta Mesa
Mesa La Quinta
Hotel Style:
#2 Family Hotel in Mesa
#6 Romantic Hotel in Mesa
#6 Business Hotel in Mesa
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