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Phoenix Marriott Mesa

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Phoenix Marriott Mesa
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303 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Reviewed July 31, 2014 via mobile

Very nice Marriott but interesting location. Was happy with our stay buy compared to the many other Marriott Properties I stay at it was clear that updates are needed. Rooms...definitely average and needs updating. The wear and tear of time makes the room feel less comfortable instead of having character. Bar..closed early before 8pm I think it was missing staff....

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Helpful?
Thank Crossbonz72 .
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for your comments concerning your stay. We are finishing the last of our rooms in our renovation project. As well, we have just completed a "modernization" of our elevators. Our in room technology for the TV is also being upgraded. As for our location, we are the only full service hotel in downtown Mesa. Granted there is much...

Arizona
Reviewed July 27, 2014

This hotel was recently renovated and our previous stays had always been good, but this past May we had the opportunity to stay here over 2 different long weekends. . Both of our reservations were done online and the week before we were sent an note to input any special requests. We asked for early checki n (1pm vs the...

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Helpful?
Thank laurae
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I am sorry to hear of your disappointment with your last two stays. I believe that I responded to you following your survey that you completed for Marriott. Your first visit fell over a weekend with two large groups that completely utilized all of our double rooms. Your second visit occurred during a brief time when we experienced an issue...

Reviewed July 23, 2014 via mobile

We booked this Marriott at booking.com. We arrived early, but rooms were not ready. Friendly people at the desk gave us suggestions for things to do and restaurants for lunch. Later we checked into a beautiful room. We felt really lucky because we got a special price in the height of the summer heat. We would definitely return for those...

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Helpful?
Thank mar4lu
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I appreciate the kind words concerning your stay. I am glad that the staff had good recommendations for you while you waited for your room, and that you enjoyed your time with us. There is a lot happening within downtown Mesa that will only improve with the completion of the light rail into downtown. The short walk to downtown, the...

Maple Grove, Minnesota
Reviewed July 21, 2014

I booked a 13 day stayed at Marriott Hotel in Mesa, AZ to come here for work . BED BUG woke me up the next day. I brought this up with the front office manager and sent her a picture of the bug to the email she provided me and I have not receive a response or update. I am...

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Helpful?
Thank Loon V
PhoenixMarriottmesa, Director of Sales at Phoenix Marriott Mesa, responded to this review

Here at the Mesa Marriott we take the health, safety, and comfort of our guests to heart. When this situation was brought to the attention of our front desk they immediately moved the guest to another room so we could make a through examination for any sort of pests. An inspection of the room was performed by our Chief Engineer...

Reviewed July 7, 2014 via mobile

My wife and I escaped in-town to the Phoenix Marriott Mesa for the July 4th celebration. It was awesome! This is the third time we have stayed there and each stay has been wonderful. The staff is extremely attentive. We love this hotel!

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Helpful?
Thank John P
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I am glad that you had the chance to enjoy the City of Mesa's 4th of July celebration. With all of the activities taking place around us, the day was a complete success for all that attended. We hope to see you again next year, if not before. Our hotel was the perfect location to enjoy the day--and night. Next...

Bursledon,Southampton
Reviewed July 5, 2014

Stayed here whilst on a tour of Phoenix/California , it was very clean and well decorated. The rooms are spacious and well presented and very clean. WiFi free and available in all rooms, quiet air conditioning in the rooms, although not that good in reception area. If I returned to this area I would definitely stay here. Just across from...

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Helpful?
Thank Pat N
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for taking the time to evaluate our hotel. We appreciate the kind words that you had to say, and look forward to welcoming you back. Donald G. General Manager

Pensacola, Florida
Reviewed June 30, 2014

Nice facility, efficient and professional check-in, room was good sized, comfortable bedding, decent TV (what's up with all these bad TV's and remotes in hotels nowadays?), great pools and hot tub, nice workout facility, and excellent pricing. Great value for the money. Only recommendation: get better towels. Hard to find fault so I have to give this hotel an excellent...

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Helpful?
Thank Brett C
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for your kind words regarding our hotel. I have also passed along your comment about the TV and towels to the appropriate staff. Within the next month we will be doing a significant HD upgrade to our channel line-up. Hopefully, this will help with the opinion of our in room product. Our hotel had undergone major renovation in...

Reviewed June 17, 2014 via mobile

If you are looking for a hotel that is very convenient to Mesa, than this is the hotel for you. I had to conduct business in Mesa, and not Phoenix. The hotel has gone through a renovation. The rooms are large and nice. The showers could use some attention. The front desk staff was helpful and great! You will need...

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Helpful?
Thank FDSJR1975
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for your kind words concerning your visit to our hotel. The comments about our renovation, rooms, and the staff are greatly appreciated. Our location is perfect for those that want a quite location free of heavy traffic noise, and that provides easy walking to Mesa museums, and the Mesa Arts Center. As the light rail work is completed...

Scottsdale, Arizona
Reviewed June 16, 2014

We are local to Phoenix, my wife booked this place for my daughter's Sunday afternoon performance so she don't have to driver her several times for morning stage sound check, noon dress run and show at 4:00PM, we are not intended to stay overnight there, this place is 5 min walk to Mesa Art Center. When she booked it online,...

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Helpful?
1Thank HowieWang
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

I apologize for the issues you faced during your stay at the Phoenix Marriott Mesa. We do our best to honor all requests. An early check-in at 8:30 am for a suite can be a challenge depending on the occupancy the night before. Normal check-in is 4:00 pm. I'm glad that we were able to find a room as quickly...

Illinois
Reviewed June 12, 2014

Planning to be in Mesa for 10 days, I looked at the usual extended-stay options on Trip Advisor. The reviews were so bad that I looked at something more reliable, namely this full-service Marriott. In the summer (June 2014), it was very reasonably priced. Located in "downtown Mesa", this property has free parking, free WiFi, and free access to a...

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Helpful?
Thank Sokolker
Donald G, General Manager at Phoenix Marriott Mesa, responded to this review

Thank you for your review concerning your stay at the Phoenix Marriott Mesa. I will share you positive comments about our hotel with the staff. We are currently working on some great enhancements to our hotel around our elevators, guestrooms, and in-room technology. Our location to downtown Mesa is a huge plus for us. As the light rail work is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Phoenix Marriott Mesa

Address: 200 N Centennial Way, Mesa, AZ 85201-6761
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $86 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix Marriott Mesa staff and other travelers.
5 questions
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Questions? Get answers from Phoenix Marriott Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at another hotel”
 of 5 bubbles gerimcgarrigle, 4 weeks ago | Read review
“Quiet area overall but the swimming pool was still in use round 2200 hours so may be not suitable if you like early nightd”
 of 5 bubbles Hen_Jack, Nov 2, 2016 | Read review
“Would not recommend any”
 of 5 bubbles TES-PA, May 3, 2016 | Read review
“Staying on the bottom floor was convenient.”
 of 5 bubbles U7418SOeds, May 1, 2016 | Read review
“High floor for nice view of valley”
 of 5 bubbles WilliamA620, Mar 19, 2016 | Read review
5 of 5
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