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Phoenix Marriott Mesa

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Phoenix Marriott Mesa
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285 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here last week for work. The front desk staff were very friendly and informative. My room was clean. The beds were comfortable. The 10th floor had a lovely view of the valley. I didn't use the pool, but i could see it from my room and it looked clean and in good condition. There were laundry facilities. The exercise... More 

Helpful?
Thank Cherelle H
Colchester, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night as part of coach tour. It was conveniently located for downtown Mesa where we had an evening walk and then walked back to hotel. Downtown Mesa is a very artistic area with many statues along the streets and cacti gardens. We also visited the nearby museum which was very interesting, especially the dinosaur collection. Rooms had... More 

Helpful?
Thank blueleopard2015
Balloch, United Kingdom
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, Rooms plenty of space for 3. Hotel did not seem to be full. Bar in foyer was closed. Dinner was ok, Did not use any of the facilities as only one night stay then off in the morning. Staff pleasant and courteous.

Helpful?
Thank sengaburt
Tucson, Arizona, United States
2 reviews
4 of 5 stars Reviewed July 4, 2016

Traveled to Mesa from Tucson with my daughter and her friend for a concert. We wanted to stay close to the venue which was a little place on Main street. All three of us were very happy with this hotel. The hotel seemed almost empty but the staff we all very friendly and attentive. The room was perfect for the... More 

Helpful?
Thank Jodi K
Galashiels, United Kingdom
Level Contributor
97 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

Stayed here for 2 nights on an size a trip .check in and no room available even though the mobile app said room key was ready so waited another 4 hrs before we got one room was OK plenty of space but could do with updating lounge was ok no free beer /wine on wed 6-7 as was stated on... More 

Helpful?
Thank doddsy69
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Doddsy69, I am so sorry your room was not ready for you after you checked in online! I will look into it to make sure it was an isolated incident that is corrected moving forward. We continue to have our Wednesday reception in the Concierge lounge from 6 to 7 pm for our Gold and Platinum rewards members -... More 

Cincinnati, Ohio
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 15, 2016

Overall the visit to the hotel was good , Room was appointed OK but it will need an update in 3-4 more years. Maintenance had to be called 3 times to repair a problem with the AC. Also the filters need to get changed in the HVAC units, many of our team came down with allergy/ cold symptoms that subsided... More 

Helpful?
Thank laptopjob
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Laptopjob, Thank you for your feedback. We are glad that your overall visit to our hotel was good. However, we're sorry we fell below your expectation regarding the AC. We will address these concerns. We take all reviews seriously, and your feedback will help us to improve for your next visit. More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

This is the first time I decided to stay at this hotel for Spring Training and I can't see myself staying anywhere else for my trips to Mesa ever again! This hotel is so extremely close to Hohokam that it is makes it so easy to head to the game and go back to the hotel to change before going... More 

Helpful?
Thank Kat T
Mercersburg, Pennsylvania
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 3, 2016

I have stayed at a lot of Marriotts and this one was the worst. Its old & worn and out-dated. The doors did not work properly, I did not feel secure. The service was terrible, first night there at dinner they were short staffed, only one person serving and working the bar, he said his help called out sick. Then... More 

Helpful?
Thank TES-PA
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear TES-PA, Thank you for taking your time to write this review. We are working hard to improve and our efforts are helped with feedback from our guests. We would love to welcome you again and show you how much we appreciate your business! More 

Houston, Texas
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 1, 2016

We stayed here while visiting family in Phoenix. The location is really nice. It's close to a bunch of restaurants and bars. The staff was also great. Our check-in was quick and easy. We also ordered room service one morning and that was prompt. We always had good interactions with the staff. Our room was clean and spacious. However, there... More 

Helpful?
Thank Texas2829
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Texas2829, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Phoenix Marriott Mesa. We appreciate you kind words about our staff - I will share your comments with our team! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short... More 

1 review
1 of 5 stars Reviewed May 1, 2016

Customer service is absolutely terrible. I have been trying to resolve an issue were my company credit card was charged and then they also charged my personal credit card. I have been trying to straighten this out for one month now. As of yet nothing has been done to correct the situation. No phone call no nothing. Again absolutely terrible... More 

Helpful?
Thank Ed S
Tatiana E, Front Office Manager at Phoenix Marriott Mesa, responded to this review

Dear Ed S, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. Please contact me directly at 480-464-5008 so I can personally resolve this issue for you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Phoenix Marriott Mesa

Address: 200 N Centennial Way, Mesa, AZ 85201-6761
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $78 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Marriott Mesa 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Phoenix Marriott Mesa Hotel Mesa
Marriott Mesa
Mesa Marriott
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