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Windemere Hotel and Conference Center

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Windemere Hotel and Conference Center
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My mother decided to stay close to our home and from the outside it looked better then the rest. She checked in late around 7pm and we decided to take a swim in their pool. The pool was nice BUT there were children playing truth or dare unattended by an adult! The game got out of hand as they were... More 

Helpful?
Thank Holly J
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Our goal is to make each guest stay a pleasant and enjoyable one. Unfortunately, we are not always able to achieve this goal to the satisfaction of some of our guests. We have reviewed your concerns and have addressed them in an effort to remedy the situation. As always, we encourage our guest's to give us the opportunity to remedy... More 

Longview, Washington
1 review
1 of 5 stars Reviewed April 1, 2016 via mobile

We were here for all of 2 1/2 hours and we found a total of 5 bed bugs crawling on the bed or on one of us! I had no idea what they were at first and then I googled them because I was worried. We had 5 of them collected in a cup from two different stages of their... More 

Helpful?
Thank steveandkayla
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We have a diligent and hard working staff who would be glad to assist you with any issues you might have when staying with us. Next time please let us know if you are experiencing any of these issues and we will take care of them just as fast as possible. We hope to provide a better experience for you... More 

2 reviews
2 of 5 stars Reviewed March 28, 2016 via mobile

We were fortunate enough to find the windamere because it took dogs and was a reasonable price, even though it was about 30 minutes from the areas of Phoenix that we wanted to explore. We arrived early, hoping for early check in and were informed that we needed to come back In two hours. Although that was understandable, we were... More 

Helpful?
Thank Stephanie P
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

I am so very sorry that you experienced troubles while you were here and truly appreciate your kind words and recommendation's despite them. We know we have to earn your business every time and appreciate the opportunity to do just that the next time you are in town. More 

Phoenix, Arizona
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 23, 2016

Check in is posted 2:00 pm. We arrived less than an hour early but we told they were so busy that 3:00 pm would be the easiest we could get into our room. We had a small dog and no where to go. Hotel shows it's age. Breakfast hot food was ice cold and biscuits were very hard.

Helpful?
Thank Mickiegea
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

I really do apologize for the inconvenience. We are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your guest room. Again I apologize for the inconvenience staying with us may have caused you.... More 

Savannah
1 review
1 of 5 stars Reviewed March 23, 2016

If I could give a minus review, I would. DO NOT STAY HERE!!! It was the most disgusting room I stayed in, ever! I could not allow my four year old to crawl around on the floor. His white socks were dingy within an hour of him walking around in the room. There was bubbling pain, duct tape around a... More 

Helpful?
Thank Carrie J
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 17, 2016 via mobile

Booked on Hot Wire for 2 nights, showed up after dark because of travel, inflated rates because surrounding hotels were booked, when we opened the door we were overwhelmed with the smell of pet urine or feces, the carpet was disgusting, the bed had a hand written date on it from the 90's, there was all kinds of things behind... More 

Helpful?
Thank Jeff M
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

I appreciate you taking the time to write a review about your recent stay with us at our hotel. I understand that our property has been around quite a while, but we do our due diligence to make sure everything is safe and comfortable. I hope in the future you will allow us to try again to exceed your expectations More 

MONTEVIDEO
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed March 15, 2016

I was looking for a hotel for guests to stay in while visiting us in Mesa. I asked to see a typical room. The room I was shown seemed clean, comfortable, in good repair, and acceptable. The grounds and pool also gave me the impression that it was a well-cared for hotel and should be if conventions are held there.... More 

Helpful?
Thank CAROL G
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

We have a diligent and hard working staff who would be glad to assist you with any issues you might have when staying with us. Next time please let us know if you are experiencing any of these issues and we will take care of them just as fast as possible. We hope to provide a better experience for you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 3, 2016 via mobile

Positive; staff are friendly. Grounds and pool area are nice. Negatives; repairs needed to rooms and common areas, hotel shampoo and soap very poor quality, frayed towels, stained furniture and carpetsub standard breakfast, using banquet chairs for patio furniture on decks. It seems like the owner is more concerned about reducing expenses than improving guest experience which could result in... More 

Helpful?
1 Thank Wilmar C
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for your kind words and suggestions we will take all your recommended suggestions to continue to always improve our hotel and its service More 

Las Vegas, Nevada
Level Contributor
421 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed February 24, 2016

Fair room and breakfast but nice courtyard outdoors. Many restaurants several blocks away. I come here for a dog show but would not stay here if I was not specifically here for an event. I come here for convenience.

Helpful?
Thank gary c
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

I am so very sorry that you experienced troubles while you were here and truly appreciate your kind words and recommendation's despite them. We know we have to earn your business every time and appreciate the opportunity to do just that the next time you are in town.We are very sorry for your unsatisfactory stay, since your review we have... More 

1 review
1 of 5 stars Reviewed February 22, 2016 via mobile

Dirty, grubby, nasty! Red stains, yellow stain, brown stains, white stains, cigarette burns. Don't stay here with kids! There is no five second rule here. Run away and never look back!!! Health inspector must be buried in the courtyard for this business to be going yet. Anyone know where the closest free clinic is? I'm itching something terrible.

Helpful?
Thank Bruce G
Guest_relations2k, Guest Relations Manager at Windemere Hotel and Conference Center, responded to this review

Thank you for taking the time to post in regards to your recent stay with us and for providing your honest opinion. We take the criticism to heart and will be doing the best we can to make changes in the near future. We hope that you will still consider us for your future Mesa,AZ travel needs. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Windemere Hotel and Conference Center

Address: 5750 East Main Street, Mesa, AZ 85205
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $45 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windemere Hotel and Conference Center 2.5*
Number of rooms: 90
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Also Known As:
Windemere Hotel Mesa
Windemere Motel Mesa
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