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Holiday Inn & Suites Phoenix-Mesa/Chandler

Traveler (59)
Room & Suite (36)
Pool & Beach (7)

About

#20 of 58 hotels in Mesa
Location
Cleanliness
Service
Value
Discover the city's best kept secret, the newly renovated Holiday Inn Hotel & Suites-Mesa, Arizona. Ideally situated off US Highway 60, your stay with us will put you directly in the backyard of both Phoenix and Scottsdale. In addition, you'll find yourself simply a stone's throw away from Tempe, Gilbert and Chandler, via either Interstate 10, State Highway 101 or 202.Our neighbors include Boeing, General Dynamics, Caterpillar, Intel, Siemens, Motorola, Empire Southwest, P&H Minepro, Esurance and General Motors, making us the business traveler's hotel of choice! Take advantage of area attractions, such as: Hohokam Stadium (home to the Chicago Cubs Training Camp), Arizona Museum of Natural History and the Mormon Temple.Here for a leisurely vacation? Las Sendas, The Legacy and Ocotillo are just a few of Mesa's premiere golf courses. Shop til you drop, at Fiesta Mall or Mesa Riverwalk. Take in dinner or a show at Rockin R Ranch, Broadway Palms Dinner Theater or downtown Mesa's very own Mesa Arts Center.No matter how you choose to spend your day, you can 'rest assured' the newly renovated Holiday Inn Hotel & Suites is the place you'll want to return to, each evening. Take a dip in Mesa's largest outdoor pool with waterfall. Enjoy American and Asian/Mexican Fusion cuisine, in Redstone Grill or dive into one of our espresso-colored Thomasville Furniture chairs and indulge in a cocktail of your choice. Make it Mesa-make it Holiday Inn Hotel & Suites!
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
38Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
296Reviews
3Q+A
74Room tips
Traveler rating
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  • 41
  • 26
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Popular mentions
This property has been renovated within the last year and is so much nicer now. Rooms are large and comfortable. The staff is friendly and responsive. The lobby and the Restaurant have also been updated. The entire interior has a new modern look and feel. The grounds are also
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I typically prefer to stay at Holiday Inn Express as the hotels are generally newer, updated, and provide free breakfast. My company booked this hotel stay for me during the busy MLB spring training season, as it was one of the cheaper 3-star options during my 4-night stay. It
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Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Phoenix-Mesa/Chandler
Responded Apr 21, 2019
Hi David M, Thanks so much for staying and taking the time to write us a detailed review. I truly appreciate the high scores you have given for our rooms, the staff service. I understand you were not fully satisfied, and I would like to apologize for any inconvenience you experienced due to the ongoing renovations. I would also like to apologize for any service deficiencies. Our team does not think the impact of the renovation upon our guests should be taken lightly. We work hard to mitigate any impact on our guests and we are sorry we weren't successful with you. I will share your experience with our team in order to better serve our guests. I sincerely hope your visit did not tarnish your perception of our brand. We would love to get another chance to regain your confidence, and take care of all your traveling needs. Best, Tracy V. Case Manager IHGService
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I've been to a number of other hotels that are undergoing renovation, but this one seemed like it was getting the hotel equivalent of gender-reassignment surgery--all of the entrances save for the main one were closed, and half of the first floor was closed off--getting to the
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Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Phoenix-Mesa/Chandler
Responded Apr 25, 2019
Hello VandelayNJ! Thank you so much for letting us know about your experience at our Holiday Inn at Phoenix-Mesa/Chandler. Sorry to see what happened with the renovations. I will share this comment with them to make sure the keep working on it and the renovations are finished as soon as possible. I hope that, not counting this issue, your stay was nice and satisfactory and hopefully we will be able to see you again. —Alejandro G.
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+1
The staff at this hotel are outstanding. If it was not for the staff being so friendly and welcoming I would have checked out after the first night to stay in another hotel. The hotel is under renovation and it very much needed. If you notice in the pictures I posted their was a
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Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Phoenix-Mesa/Chandler
Responded Apr 7, 2019
Hi jomatstaf, We value your comments and welcome you as our guest. Thank you for highlighting our very accommodating staff. We are proud of the hospitality our team delivers and we make sure your hotel experience is catered to your needs. I am sorry for the troubles caused by the door crack and elevator service. We always make sure everything works well, know that your comments are noted for necessary inspection by our maintenance team. Our hotel is getting a facelift and there are a lot of renovations projects going on. I'm glad you liked your room. Thank you again for the review. Once the remodeling process is complete, we hope to have you as our guest again and show you what true IHG experience is. Best, Zel N. Case Manager IHGService
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Wow! Where are the IHG brand standards people? I have never stayed in a more run down IHG property. We are Spire Elite Ambassadors, and we were 'upgraded' to the suite tower, which they apparently gave up on maintaining 10 years ago (check out the picture of the door to our
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Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Phoenix-Mesa/Chandler
Responded Mar 15, 2019
Good day, jillextra519! Thank you for your honest post. We value your loyalty as Spire Elite Ambassadors. I know this is not the kind of caliber you are accustomed to, and I'm sorry the room's worn condition let you down. As you can see, upgrades are underway. We are hoping that these outstanding issues will be resolved once all the changes are complete. I'm glad to see that you found the service appropriate and that our location worked to your advantage. We are hoping that you can come back to enjoy our upgraded facility! Safe travels, Anna R Case Manager IHGService
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PRICE RANGE
$90 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn phoenix - mesa/chandler hotel mesaholiday inn mesamesa holiday inn
LOCATION
United StatesArizonaCentral ArizonaMesa
NUMBER OF ROOMS
246
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