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DoubleTree by Hilton Phoenix Mesa

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1011 W Holmes Ave, Mesa, AZ 85210-4923
COVID-19 update: See the added health and safety measures this property is taking.Read more
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room_amp_suite (24)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Phoenix Mesa
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 61 hotels in Mesa
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Mesa does not have to be difficult. Welcome to the DoubleTree by Hilton Phoenix Mesa, a nice option for travelers like you. Rooms provide a flat screen TV and air conditioning, and guests can stay connected with wifi. In addition, guests have access to a 24 hour front desk, a concierge, and room service. You can also enjoy a pool and an on-site restaurant. Need a place to park? Free parking is available at DoubleTree by Hilton Phoenix Mesa. Close to some of Mesa's most popular landmarks, our hotel is a great destination for tourists. While in Mesa be sure to experience nearby pubs such as Cornish Pasty Co, The Hub Grill and Bar, or The Draft Sports Grill. There is no shortage of things to do in the area. DoubleTree by Hilton Phoenix Mesa puts the best of Mesa at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
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Room features
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Room types
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Good to know
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Languages Spoken
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Hotel links
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1434Reviews16Q+A100Room tips
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Popular mentions
desarivega wrote a review May 2021
Buckeye, Arizona1 contribution
Great location and friendly staff! I chose this hotel to get myself and my bridesmaids ready for my wedding day and I am so happy with my decision. The staff was welcoming and friendly upon arrive for myself and all my guest and helped us with accommodating our needs! Restaurants and shops near by for whatever we needed! Would stay here again.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
Helpful
Share
Response from Bryan Heintz, General Manager at DoubleTree by Hilton Phoenix Mesa
Responded 2 weeks ago
Thank you for taking time to review our hotel. I was glad to see that you had a great stay on your special day and we were able to be a part of it. You are correct as our hotel is centrally located close to many restaurants and shopping around the Phoenix, Mesa, Tempe, Gilbert, Chandler and Scottsdale area. We look forward for your return to the DoubleTree by Hilton Phoenix Mesa in the future. Bryan Heintz General Manager
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107bethe wrote a review Apr 2021
Dallas, Texas12 contributions19 helpful votes
Hotel's Favorite
We stayed here for a wedding weekend in Mesa. There was room for family to gather in small groups. The hotel is in a convenient location. It was clean and the staff was great. We always enjoy the cookies. I would stay here again.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
Helpful
Share
Response from Bryan Heintz, General Manager at DoubleTree by Hilton Phoenix Mesa
Responded Apr 19, 2021
Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you had a great stay at the DoubleTree by Hilton Phoenix Mesa and appreciate the kind comments regarding the cleanliness of the hotel and the friendliness of the staff. We look forward for your future arrival where we will have a cookie waiting for you. Bryan Heintz General Manager
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RHinCO wrote a review May 2021
Colorado Springs, Colorado1 contribution1 helpful vote
Great location, but 2 out of 3 elevators were inoperable. Shower configuration results in getting in the shower to turn it on. At this point there should be daily housekeeping or an addition discount for lack of that service.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
1 Helpful vote
Helpful
Share
Response from Bryan Heintz, General Manager at DoubleTree by Hilton Phoenix Mesa
Responded 3 weeks ago
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback provided. We took this slower occupancy opportunity to modernize our elevators and have one out at a time until they are complete and we look forward for the finished product. We wish one of the other elevators would not have stopped working and while we did open up our staff elevator for our guests to use along with the other elevator that was working I share your frustration. With regards to the daily housekeeping I will pass your feedback along. With the current staffing challenges everyone is having we hope people will begin to come back to work although we may have to wait for the unemployment and stimulus to run out prior to being able to fully staff our housekeeping department. We have taken the price of the rooms into consideration and have discounted the price compared to what we were selling prior to the pandemic. We hope to get back to normal, pre-pandemic, levels of occupancy so we can get back to our normal services and still be profitable. We hope you will provide us another opportunity in the future. Bryan Heintz General Manager
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lvejuarez12 wrote a review May 2021
1 contribution1 helpful vote
Family vacation stay , was super excited to take family out of the state. Our stay was ok at best. Unfortunately our first room had a smell and bugs but the staff was able to get us another room. The other room was good and no smell. We were happy with our stay but our first impression didn’t go well.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
1 Helpful vote
Helpful
Share
Response from Bryan Heintz, General Manager at DoubleTree by Hilton Phoenix Mesa
Responded 3 weeks ago
Thank you for taking time to review our hotel on Trip Advisor. I wish your arrival would have been better but was happy to see that the staff was able to turn your stay around and make it better. We will review with our housekeeping team to catch this prior to turning the room over to rent. We hope you will provide us another opportunity to regain your loyalty in the future. Bryan Heintz General Manager
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jce2080 wrote a review May 2021
Beaufort, South Carolina1 contribution1 helpful vote
Online it looks amazing, but not some much on location. It’s much better then the Prescott Resort and there’s no entertainment of any sort or continental breakfast. The amenities within the room didn’t match the number within my party and the carpet was so damaged we couldn’t open the lookout balcony doors!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
1 Helpful vote
Helpful
Share
Response from Bryan Heintz, General Manager at DoubleTree by Hilton Phoenix Mesa
Responded 3 weeks ago
Thank you for taking time to review our hotel on Trip Advisor. I wish your stay would have been better and appreciate the feedback provided as we will discuss and take action for improvement. We will review with our front desk team to ensure we anticipate our guests needs. We hope you will provide us another opportunity to regain your loyalty in the future. Bryan Heintz General Manager
Read more
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PRICE RANGE
$102 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phoenix east / mesa hotel mesa, hilton mesa
LOCATION
United StatesArizonaCentral ArizonaMesa
NUMBER OF ROOMS
260
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