Exceptionally clean, large parking lot with plenty of disability parking. Our room was spacious, very clean and comfortable. Really dark drapes allow us to keep the room cool from the hot, dry afternoon sun. The room came with a very large flatscreen tv and a nice cold refrigerator and freezer.
We stayed here for a wedding weekend in Mesa. There was room for family to gather in small groups. The hotel is in a convenient location. It was clean and the staff was great. We always enjoy the cookies. I would stay here again.
Thank you to Lenique, Amy, Peggy, Bryan, Mathew, Carlos and Luis and all the other staff here! Our lace convention was a success-enjoyable in hot weather-new to many of us. The atrium in the center with glass elevators added expansiveness. The fitnesss room was great but you can exercise just by walking the interior perimeter. The view of mountains and golf course from the 5th floor along with a luxury walk-in shower provided ease of living. A visit to the presidential suite for one class added a view of the city and access to a large kitchen! The outdoor pool is beautiful and only 5' max. depth, great for families, plus outdoor showers. The catered food and breakfast buffet offered wonderful choices. They even provided box lunches to avoid the midday heat. The mini market was so convenient for breakfast and lunch too. The grand piano gave opportunities for young artists to practice Clair de Lune. The pub/bar in the middle of the atrium was an airy gathering place with cushy chairs and hightops. Sound systems in large meeting rooms worked well too. The famous cookies are the icing on the experience. Highest regards and recommendations for this place! It's also within walking distance of the seafood place I like!…
Very nice Hotel, friendly and helpful staff. Nice pool area. We needed to ad a day to our stay and they were very helpful. Our shower wasn’t draining and when we let them know, it was fixed that day. My son also stayed here with their dogs. We would stay here again and as we come and visit our son we will be staying . They also had a list of restaurants that were close to the hotel.
Melody & Tom we’re amazing! Made the experience so amazing !! Thank you two for a great stay ! I will definitely recommend this place to anyone looking for a great place to stay & get excellent service
I stayed here for ten days on a business trip in May, and my experience was great. The staff were all excellent, from front desk, to the bar, housekeeping, and even maintenance. I wish I would have written down more names of the helpful and professional staff, but I can say that Kaycee, Amy and Stacy were all amazing. Their friendliness, professionalism and quality of service could not be of a higher standard. They always went out of their way to be helpful on all occasions. The hotel itself is well appointed; clean, comfortable and accommodating. The amenties are quite good, with a 24/7 kiosk that had a ton of food and beverage options, including wine and beer. The bar was very nice, and the bartender, Brian, provided impeccable service and great conversation. I would recommend this hotel to anyone, and I will return the next time I’m in the area.…
The staff are awesome. They are very attentive and checked on and off to be sure everything was good and if we needed anything else. If something extra was needed they were on it and made it happen immediately.
We stayed here while we moved our daughter from California. This was such a great hotel. We upgraded to a suite and it was well worth it. Spacious l, quiet and beautiful. The staff was so wonderful. Amy and Lenique went out of their way during our stay to make sure we had pillows, cookies and restocking our needs. They were so kind and really gave us that special attention. The two women at the Starbucks bar were lovely. Explaining that they were new and I walk them through and espresso ( I work for Starbucks) thanks Double Tree staff for a homey visit.
The stay started out with a wonderful greeting and exceptional customer service from the front desk agent, Lenique. She was helpful with my issue and was friendly and welcoming. The hotel is nice, but the exceptional customer service made all of the difference!
We had a wonderful stay for our 25th anniversary. Lenique was so awesome and set up a gift bag for us, that meant a lot to us. Patti at the restaurant was very helpful with my dietary needs and was very nice. Sabrina was very helpful over the length of our stay. We look forward to staying again.