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Best Western Legacy Inn & Suites

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Best Western Legacy Inn & Suites
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376 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Springfield, Missouri
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed one night at this hotel to be near the airport for an early morning flight out of Mesa Gateway. The hotel is located about 3 miles from the airport. The drive is an easy one from the hotel or they have a shuttle. The staff was extremely welcoming and pleasant. The room was clean and stayed plenty cool.... More 

Helpful?
1 Thank Kim H
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Kim, Thank you for your review! I will pass on your kind words to the staff in all departments. See you soon! Kristina Haney Sales Manager More 

Niles, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay. The rooms were very clean and roomy. The staff was very helpful and friendly. The onsite amenities were great. I enjoyed the breakfast and the fresh baked cookies in the afternoon were a great welcome. I also enjoyed being able to go to the lobby and have water or lemonade whenever I wanted. The complimentary... More 

Review collected in partnership with this hotel

Helpful?
Thank josephaD4961IX
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind words! I will ensure the staff reads your comments and knows how much they impacted your stay! Hope to see you soon! Kristina Haney Sales Manager More 

Prescott Valley, AZ, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I would recommend this Best Western hotel to any travelers staying in Mesa, Az or in the immediate area. The staff is great, the location is right off the 202 freeway. There is close access to restaurants, gas stations, and of course to Gateway Airport.

Review collected in partnership with this hotel

Helpful?
Thank Rena S
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Rena, Thank you for your kind words!! I will pass on your kind words to the staff and we hope to see you soon! Kristina Haney Sales Manager More 

Colorado Springs, Colorado
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was disappointed that in a ten day stay they missed room service twice. Additionally, the AC unit was acting weird and kept the room around 76-78 degrees instead of 70 degrees, which for Phoenix, AZ is important to me. I also think that I head a rodent in the AC unit, but I didn't want to confirm that personally.

Review collected in partnership with this hotel

Helpful?
Thank Dana A
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Dana, Thank you for taking the time to review our property. If you wouldn't mind, could you please reach out to our General Manager, Stacie, and discuss in detail the issues you encountered. She can be reached at stacie@bestwesternlegacyinn.com Kristina Haney Sales Manager More 

Crawfordsville, Iowa, Usa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay. Kids liked the pool, rooms were clean, beds good. San tan malls a short drive away. Target, sweet tomatoes & a kids resale shop very close. We will be back ! Allegiant.com comped 1 night due to a flight cancellation & hotel credited us with no problem.

Review collected in partnership with this hotel

Helpful?
Thank Ceanne A
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind words! We love our location and how convenient it is to attractions for all ages. I'm sorry to hear that your flight was cancelled, but glad you had a great place to rest your head. See you soon! Kristina Haney Sales Manager More 

Tucson, Arizona
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From arrival to departure there were no problems lots of smiles and employees who genuinely cared about my comfort and satisfaction. The room was clean and the maid was happy to accommodate my special requests the breakfast was exquisite.

Review collected in partnership with this hotel

Helpful?
Thank mtrinko
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you so much for you kind words! I will pass on your comments to the staff and let them know how they impacted your stay. Hope to see you soon! Kristina Haney Sales Manager More 

Mesa, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Fridge was not clean. No TV remote. Bathroom frame broken and sticking out. Candy wrappers were in closet not picked up. Room was not cleaned at all one day. Called maid to clean, and she promised extra towels for our inconvenience. When we came back after she cleaned room, she never left any towels at all. Hallways were not vacuumed... More 

Review collected in partnership with this hotel

Helpful?
1 Thank elaine602014
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Elaine, I am so very sorry about your experience with us. I will pass on your comments to the housekeeping staff and ensure they use this as a teaching experience. Additionally, please contact our General Manager Stacie directly at stacie@bestwesternlegacyinn.com. If you are ever in the area again, I would love it if you gave us another chance to prove... More 

Saint Louis, Missouri
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently went to Phoenix for a concert and found the Best Western. I was pleasantly surprised at how good the hotel was based on other Best Westerns I have stayed at. The rooms were classice "Southwestern" decor but very clean well maintained and comfortable. The bathrooms were were spacious and clean as well. The pool was a welcome amenity... More 

Helpful?
Thank MikeG_82272
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your reviews and kind words! I will pass on your comments about the lighting to management and see if it is something you can look at fixing before you stay with us again! See you back soon! Kristina Haney Sales Manager More 

Chubbuck, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best motels ever. Awesome service. I was meeting my bone marrow donor for the fgirst time and wanted a private place other than the lobby. They got us a conference room and provided ice water and cups. This was a special occasion made even greater by you guys. W4 stay there everything we come to your area.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank moonster1
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed out short stay at this hotel. We parked our car there for the week that we were away. When we arrived, there were freshly baked cookies at the check in desk which we really enjoyed after a two hour drive. The parking area was near trees which offered some shade from the hot Arizona sun. Our room... More 

Review collected in partnership with this hotel

Helpful?
1 Thank MarciaTucson_Arizona
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind review! We love the Park and Fly option since we are so close to the airport! I will pass on your kind words about the staff and hope to see you back soon! Kristina Haney Sales Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $78 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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