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Quality Inn & Suites Mesa

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Quality Inn & Suites Mesa
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102 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Phoenix, Arizona
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 18, 2016

Another trip to the valley for appointment. First time at this hotel. Pool was closed because of re-surfacing, nearest ice machine was out of service so trip upstairs and room only had three pillows. Wife has sleep problems and needs extra pillows to elevate her feet. Went to the office and they had only ONE pillow. Unbelievable! Deluxe Continental Breakfast... More 

Helpful?
2 Thank Mickiegea
Shipshewana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 20, 2016 via mobile

Would not stay there again. I booked this thru Hotwire and paid thru Hotwire. When I arrived they made a copy of my credit card, front and back. I was told it was their policy. When I checked out I was told they will keep the copy of my credit card for 30 days. Even tho we paid in full... More 

Helpful?
1 Thank 950donnaj
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 18, 2016 via mobile

The rooms are definitely outdated & the pool wasn't even open. But even that stuff wasn't a complete deal breaker for me. The bathroom however was disgusting. The smell was horrible & it reeked of mildew. It was so humid in there like a sauna right when we arrived & none of us had even showered yet. So naturally we... More 

Helpful?
3 Thank Callie C
Buckhannon, West Virginia
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 29, 2016 via mobile

We came for spring training and expected property to be more upscale. Anything "broke"-pool and waffle maker- had a "temporary closed" sign on it. Staff is very friendly, beds comfortable but facility is well-worn. Great location to avoid traffic!

Helpful?
Thank LAURIE S
Ottawa, Illinois
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 28, 2016

After having our reservation cancelled by mistake we finally got a room. May have been charged twice working on that. We got a great room and was very happy with everything about it. The service was great. The manager was very helpful in getting the room reinstated to us but like I said we may have been charge twice. More... More 

Helpful?
Thank Edward S
Massillon, OH
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 17, 2016

The hotel was suitable as a low cost budget option. The staff was pleasant and the room was clean. While everything was in working order, the room and furnishings were tired and outdated. The pool was under repair during my visit so I do not know if the pool area is generally more well kept when open.

Helpful?
Thank jehret
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 10, 2016

A shout out to the manager, Harry. We had to cancel two rooms that were non refundable, no cancellation. Harry, the manager was so helpful and considerate when we had to make changes even though we were booked through a third party. We will be staying at this property again when we are in Mesa, AZ. Thanks for great customer... More 

Helpful?
Thank Mary O
Saint Louis, Missouri
Level Contributor
127 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed February 16, 2016

The lady who checked me in did not put the correct membership number on my receipt so I asked the morning desk clerk to fix this situation or I would stop payment on my credit card. The man (Indian) was to stupid to fix this situation so instead of helping me, he left it as it was with it being... More 

Helpful?
Thank John B
Los Lunas, New Mexico
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 8, 2016

I've come here for six years but, this may be my last. Everything has deteriorated. Rooms have been cleaner and in better condition. Breakfast used to be a healthy meal. WiFi used to be decent, now if you need WiFi, you're better off tethering of your Cell. What hasn't changed is the friendliness of those that work here. They are... More 

Helpful?
1 Thank bob3160
Guest_relations2k, Guest Relations Manager at Quality Inn & Suites Mesa, responded to this review

I really do apologize for the inconvenience. We are always willing to accommodate a guest in anyway we can to provide the best possible experience while staying at our hotel. I believe there must have been a misunderstanding about what the issue was with your guest room. Again I apologize for the inconvenience staying with us may have caused you.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites in Mesa, Arisona is conveniently located off the US 60 and minutes from Historic Mesa. Arizona State University and Mesa Community College a short drive and Carrington College is within walking distance. The Quality Inn & Suites in Mesa is an all suite property and offers free Wi-Fi, full kitchens in all rooms and a complimentary deluxe continental breakfast. ... more   less 

Additional Information about Quality Inn & Suites Mesa

Address: 1410 South Country Club Drive, Mesa, AZ 85210
Location: United States > Arizona > Central Arizona > Mesa
Price Range: $49 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Mesa 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn & Suites Mesa Hotel Mesa
Quality Inn And Suites Mesa
Mesa Quality Inn
Quality Inn Hotel Mesa
Quality Inn Mesa
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