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Gran Hotel Tourbillon

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330 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 12, 2016 via mobile

I received an unhelpful and unfriendly welcome. Simple requests seemed like a chore to all the staff. The room was sad and tired with mould- cheapish but the photos don't reflect the hotel and I'm very pleased I only booked it for one night!!!

Helpful?
Thank Cakemaker87
Stockholm, Sweden
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed March 31, 2016

We had made a booking for 5 nights at this hotel since it looked so nice in the pictures. Not a good idea. First of all the hotel is located outside Puerto Iguazu and there is nothing within walking distance that is worth visiting. When we came into our room we were "greeted" by a sign that said that we... More 

Helpful?
Thank MrTin
Frankfurt, Germany
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 26, 2016 via mobile

We have just returned from three days of vacation in Iguazu and unfortunately stayed at the Tourbillon. The room was kind of old fashioned and mold close to the window, the bathroom dirty and the food average (both breakfast and dinner). The whole place needs a good makeover I would suggest. All in all it was not worth the price... More 

Helpful?
Thank Christoph P
Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 4, 2016 via mobile

This hotel just wasn't good. Room was dingy, bed saggy, bathroom not cleaned well (used soap re-wrapped to appear new), A/C very poor. It just had a creepy feeling, overall. Walls were very thin. The lobby was once modern and well-done, but needed a facelift. The dining room was fine, although the included breakfast was very weak: little variety, limited... More 

Helpful?
Thank Val M
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 8, 2016

Do not stay in this hotel. It is a complete nightmare. 4 star hotel is a complete joke. It's not even a 1 star. I would probably think twice if I had to locate my dog in this hotel. No one speaks English, no help with the luggage, the hotel completely stinks of mold. Room which are not occupied are... More 

Helpful?
1 Thank Michael R
Manila
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 22, 2015

Worst experience ever in South America. Hotel not close to anything. A good distance from downtown where good food are located. Not close to the falls either. Hotel staff not friendly or accommodating at all. We are travelling with seniors and there was no one to help us with our luggages. Takes a long time for the airconditioning to cool,... More 

Helpful?
1 Thank joclim
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 28, 2015

Each room they showed us was full of mold. Perhaps the hotel was ok when built but the property is poorly kept up. The two view you have is of the road and a cesspool in the back. The more expensive villas are right next to the cesspool. Try somewhere in the center. And the breakfast was nothing but day... More 

Helpful?
3 Thank Alex125057
Noosa Heads
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 31, 2015

Make sure you have local currency - the staff are rude and very unhelpful. No English was spoken. rooms were clean but need a refurb. Would not recommend this property to anyone. Disappointing as the falls are so amazing. Save you money and book the Sheraton on in the park itself. You need 2 full days here so you can... More 

Helpful?
2 Thank Tanya T
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 3, 2015 via mobile

So we went to this hotel because my husband said it was good but actually I was saying that we shouldn't have gone there because I read the reviews in TripAdvisor. After we got there like I think they saw my daughter but actually said they didn't and gave us a one bed room which was really nice and didn't... More 

Helpful?
1 Thank danbee2001
São Miguel do Oeste
Level Contributor
405 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Despite some bad reviews I read about the hotel I decided do try it. The hotel is pretty new (almost 5years) and is decorated and painted with local colors and motifs, that give a nice impression. It has a big green area and nice pool area. The rooms are spacious, clean, but the bed could be a little bit better!... More 

Helpful?
1 Thank Gustavo P
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263 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Tourbillon Hotel is located on National Route 12, KM 4,5, 5 minutes from downtown Puerto Iguazu and only 15 minutes from the Falls and Iguazu International Airport. Services: swimming pool, solarium and Jacuzzi, Pool Snack Bar, Lobby Bar, Restaurant with à la carte menu and buffet, Play room, Internet center, Wi-Fi, Laundry, Free Parking, Tours & Transfers. The Hotel has 28 comfortable rooms, 24 Triple Garden and 4 Suite Junior with view to the garden or pool. Services: Air conditioning cold-hot, Telephone, Internet WI-FI, jacuzzy, hair dryer, cable TV with 32 "LCD, Minibar, Room Service, Safe Box, laundry, and private balcony with table and chairs. ... more   less 

Additional Information about Gran Hotel Tourbillon

Address: Ruta Nacional 12 4,5, Puerto Iguazu N3370HKA, Argentina
Location: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Price Range: $73 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Tourbillon 4*
Number of rooms: 28
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Hotel Style:
#6 Business Hotel in Puerto Iguazu
#9 Luxury Hotel in Puerto Iguazu
#10 Spa Hotel in Puerto Iguazu
#15 Family Hotel in Puerto Iguazu
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