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Amerian Portal del Iguazu

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GreenLeadersPlatinum level
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Av Tres Fronteras 780 y Av Eduardo Arrabal, Puerto Iguazu 3370, Argentina
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1 room 1 adult
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Amerian Portal del Iguazu
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1,180 Reviews from our TripAdvisor Community

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Cologne, Germany
1 review
2 of 5 stars Reviewed 1 week ago NEW

nobody speaks english except check-in. breakfast was not good and less choice. No serice. Pool area no Service for Drinks. I ordered a drink but it did not come. Pool was dirty and too small. No Chance to swim. Upgrade to room with pool view. This was great. Room was fine. Balcony not.

Review collected in partnership with this hotel

Helpful?
Thank beate_rode
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Guest, Greetings from Iguazú! And thank you for sharing your experience through Trip Advisor. We regret that you have not had a pleasant experience with us and we would like to apologise for the inconvenience during your stay. We take your comments as a starting point to continue working to improve our proposal. Best regards. Micaela López Departamento de... More 

Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The architecture of the hotel was really bright featuring an open centre space with rafters, glass elevators, and a spiral staircase. Rooms were clean but bathroom was a bit cramped. The desk staff spoke good English and were very helpful. The restaurant was a tasty surprise - the mushroom pasta was delicious with fresh parsley and garlic and the ribs... More 

Helpful?
Thank LeanneCM
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Leanne C: Thank you so much for staying at Amerian Portal del Iguazú Hotel during your recent visit to Puerto Iguazú; and writing a review about your experience in TripAdvisor. We appreciate your comment about quality of different services. We are always looking for ways to grow and improve. Because this reason, every opinion is extremely important for us.... More 

Cambridge, United Kingdom
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Chosen by our tour operator it was a good choice as a base for visiting the falls. Rooms reasonably large, basic and fine. They were well serviced and every thing appeared clean and well appointed. Whilst we spent two nights there due to tour activities we really did not have the time to fully appreciate this hotel. Our room overlooked... More 

Review collected in partnership with Windows 10 app

Helpful?
1 Thank Alan L
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff is approachable, very well-trained and quite efficient when it comes to check out, answering questions, booking dinner reservations, etc. Breakfast was beautifully presented and buffet was consistently refilled. We are really happy with everything about the hotel except for one thing - there did not seem to be any sort of bar service or at least it was sporadic... More 

Review collected in partnership with this hotel

Helpful?
Thank Natalie K
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Natalie K, ¡Greetings from Misiones! Thank you for taking your valuable time in sharing your feedback in TripAdvisor. I am pleased to note that the experience here met your expectations and that you had a pleasant and comfortable stay with us. I have taken the liberty to share your kind appreciation with the whole team, as it is feedback... More 

New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here only two nights but the room was comfortable, clean and newly painted. The hotel is fairly large, beautiful, modern and very zen. I noticed they have amethyst crystals everywhere it's a great place to stay. I ate at their restaurant downstairs and food is delicious along with helpful and friendly staff. The view from the pool side... More 

Helpful?
Thank Jessica A
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Jessica A: Thank you so much for staying at Amerian Portal del Iguazú Hotel during your recent visit to Puerto Iguazú; and writing a review about your experience in TripAdvisor. We appreciate your comment about quality of different services. We are always looking for ways to grow and improve. Because this reason, every opinion is extremely important for us.... More 

Rio de Janeiro, RJ
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An excellent architectural design with an impeccable service and a friendly reception. I strongly suggest a drink at the pleasant lobby bar, where we were welcomed with attention, professionalism and wide smile by Natalia and Analia who prepared us a spectacular sour Chadornnay. Highly recomendable.

Helpful?
Thank Fernando N
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Fernando N: Greetings from Puerto Iguazú! Thank you for sharing your experience and for recommend us with Trip Advisor community. It is good to know that you enjoyed your stay, in our unique setting, where two rivers and three countries join. Also, it's great that you liked the attention of our staff, Natalia and Analia, that it is the... More 

Houston, TX
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good option on the Argentinean side of Iguazu, nicely located on the river, facing Brazil and Paraguay. The hotel is showing its age, though still nice with spacious rooms and very eco-friendly.

Helpful?
Thank Jewelfmk
Comercial I, Director de Relaciones Públicas at Amerian Portal del Iguazu, responded to this review

Dear Jewelfmk: Thank you so much for staying at Amerian Portal del Iguazú Hotel during your recent visit to Puerto Iguazú; and writing a review about your experience in TripAdvisor. We appreciate your comment about quality of different services. We are always looking for ways to grow and improve and because this reason, every opinion is extremely important for us.... More 

Land O Lakes, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While the hotel is clean and comfortable the star of the show is the helpful staff. Walking distance to the point where three countries meet there is an overlook upstairs where you can see Brazil, and Paraguay. The hotel could use an update but was clean and comfortable. Great place to stay when visiting iguazu falls which is an amazing... More 

Helpful?
Thank Jeremy B
Milan, Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

It has been an amazing hotel not just for the location that is wonderful but also for the kindness of the people that work in the hotel, in particular I want to remark the kindness of Ariel Lucas that welcomed us so nicely!

Review collected in partnership with this hotel

Helpful?
Thank anna_magni87
New York City, New York
1 review
3 of 5 stars Reviewed January 3, 2016

Friendly, efficient and helpful staff. Clean, omfortable room with basic amenities; and average dining experience, with an abundant breakfast buffet. The pool is welcoming. Overall, a good value for this somewhat dated, but pleasant hotel.

Review collected in partnership with this hotel

Helpful?
Thank Peter V
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