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Hotel Spa Villa de Merlo

Traveler (147)
Room & Suite (27)
Pool & Beach (11)

About

#11 of 156 Specialty lodging in Merlo
Location
Cleanliness
Service
Value
The hotel is situated in downtown Merlo Villa, the most important tuorist area of San Luis Province,well known fort its microclimate and privileged geographic location. This is a 4-star hotel with Spa,featuring a spectacular view of Comechingones Mountain. Range and a spacious green park,ideal either to enjoy landscapes and the bucolic calm of de environment or to practice sports and physical activity in a paralleled natural scenery. There is Wi FI service.
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Property amenities
Pool
Room service
Free Internet
Free parking
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Airport transportation
Business Center with Internet Access
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quaint
203Reviews
5Q+A
0Room tips
Traveler rating
  • 36
  • 90
  • 51
  • 23
  • 3
Time of year
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Old, not maintained properly, bathrooms with bad smell coming from the old piping, bed OK, towels old, tissue paper the cheapest on the market (you sure get your finger in the wrong place) and extremely costly on holiday weekends (u$S 170) and even their low season rate about 50
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Response from Magna H, Guest Relations Manager at Hotel Spa Villa de Merlo
Responded Mar 2, 2018
Dear guest, Thanks for sharing with us your feedback. We're sorry our hotel hasn't fullfilled your expectations, we work hard everyday with all our team to make the best experiences for our guests and we're sorry we haven't acomplished that. We'll investigate every point of your letter and hope to make the best of it for your next time. Thank you.
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+1
The park and garden were very nice , I think the pool area needed more maintenance but it was ok ,The people who worked there were friendly ,I was informed it was under new administrators ,hopefully they will be more alert of all comments made ,good and bad . However this is
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Response from Magna H, Director de Relaciones con Clientes at Hotel Spa Villa de Merlo
Responded Jan 23, 2018
Dear Guest, Thanks for your feedback. We work everyday to make every detail of our hotel count and we look forward the feedback of our guests to improve. We're sorry for the inconvenience you've had during your stay, but we want to ensure you that we're working on the solution to make it even better for the next time. Thank you very much and hope to see you soon.
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PRICE RANGE
$32 - $75 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaCuyoProvince of San LuisMerlo
NUMBER OF ROOMS
50
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