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Sheraton Mendoza Hotel

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#14 of 83 Hotels in Mendoza
Certificate of Excellence
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Sheraton Mendoza Hotel
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998 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Buenos Aires
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is nice, well located and the amenities are fine (indoor pool, fitness center, spa). But if you are on a business trip or also on a leisure travel and need decent (not high speed) internet, go somewhere else. This hotel advertises to have complimentary standard internet access from the room, but it simly does not work. It took... More 

Helpful?
Thank Facundo74
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Facundo: First of all I would like to thank you for choosing us for your recent stay in our city. About your issue with internet, I would like to extend you a sincere apology and also I would like to inform you that our Technological Department is working on it in order to offer you a better service the... More 

New York City, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 15, 2016

This hotel feels like America, in that the lobby is absolutely gigantic, there is a back sports bar, the rooms are Sheraton-level and the lounge is just fantastic. But, the hotel has these Argentinian touches that are redeeming, too - the glass of wine and casino voucher presented at check-in, the weird gift shop, the pool that didn't have the... More 

Helpful?
Thank Joe O
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Mr. Joe: First of all I would like to thank you for choosing us for your recent stay in the city of Sun and Good Wines! We are glad to receive your comments about your experience with us and we would like to thank you for sharing them with our team. If it is in your plans to visit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

The breakfast is delicious! The rooms and the rest of the areas so clean! The service we received is great too !! The People is so kind! Love the fantastic GYM they have in Sheraton Mendoza. Me and my friends will gladly recommend this Hotel

Helpful?
1 Thank Claudia U
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Mrs Claudia: Thank you very much for your words and for taking part of your personal time to share them with us. We are glad to know we made it! If it is in your plans to visit us again in a near future, please do not hesitate to contact me. It would be a pleasure to assist you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

We stayed at this hotel for one night. We were delighted with the attention provided by the staff and they had several options for our gluten free diet (im allergic to gluten, not doing it bc its cool). During dinner the chef made sure I had an entry dish, a main course and dessert. For breakfast they had several options,... More 

Helpful?
1 Thank Santiago Andrés J
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review
Google Translation

Estimado Santiago: Muchas gracias por habernos elegido para su reciente visita a la ciudad de Mendoza! Al mismo tiempo, nos... More 

Los Angeles
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed May 1, 2016

This is a solid business/tourist hotel in the heart of the city. The rooms are fine, not fancy, but clean and functional. The public areas are big and the bar is OK (it also serves food). The hotel is also connected to a casino so that caused some tobacco smoke smells throughout the hotel. I had a club level room... More 

Helpful?
Thank LAtoPS
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: We would like to thank you for sharing your comments with us and for choosing for your recent stay in Mendoza city. We are glad to read your words and also your details, which will help us to improve day by day in our culture service. I hope we can have the chance to welcome you again in... More 

Curitiba, PR
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 30, 2016 via mobile

If you get a good rate and wish to stay downtown, this hotel is definitely worth a try. Pedestrian zone is just a block away, with plenty of dining and shopping options within walking distance - and in my eyes Mendoza seemed like a safe place to walk around. Hotel is overall still in good shape, although you do see... More 

Helpful?
Thank Fabricio R
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Fabricio: First of all I would like to thank you for choosing us for your recent stay in our city. We are glad to receive your comments and understand that we made it! If it is in your plans to visit us again in a near future, please do not hesitate to contact us. Remember we are here to... More 

Santiago, Chile
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2016 via mobile

The Sheraton in downtown Mendoza is well located to enjoy this beautiful city. I have stayed there several times, the last one in april 16'. Rooms are comfortable, altough not that big. Breakfast is abundant and service is professional. I had a full body massage in the spa during my last stay, and I'm looking forward to repeat the experience... More 

Helpful?
Thank mauchovarela
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: Thank you very much for sharing your comments with us and for choosing us for your stay in our city. We hope we can have the chance to receive you again in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2016

Our check-in was fast and included a complimentary upgrade to club floor for us as Starwood Guest. The front desk was very helpful, especially Maximilliano and Adrian. They were very friendly and very efficient in answering all the queries we had. Manager Adrian even got us some Malbec to welcome us to Argentina - perfect way to start our holiday!... More 

Helpful?
Thank Stephanie T
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Stephanie: First of all I would like to thank you for choosing us for your stay in our city. We are glad to know we made it! I hope we can have the pleasure to welcome you again in a near future. Count with my assistance in any need. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager. More 

Los Angeles, California
Level Contributor
273 reviews
259 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
2 of 5 stars Reviewed April 9, 2016 via mobile

This hotel is Four Points by Sheraton max. It has nothing to do with the supposed Sheraton brand. They have nonworking internet meaning you cannot get anything done that requires connectivity. The solution is to send someone to your suite to confirm that the signal is bad and that the Ethernet connection doesn't work. Very bad excuse for Starwood affiliated... More 

Helpful?
Thank LoyaltyLobby
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: First of all I would like to thank you for choosing us for your recent stay in our city. We thank you too for sharing your comments with us. It is important to inform you that our IT department is working on a solution about internet connectivity, and we are glad to announced that you can check it... More 

Melbourne, Australia
Level Contributor
259 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
3 of 5 stars Reviewed March 26, 2016

Two nights spent here with a 'Club room' booked and generally no problems. Check-in was somewhat tortuous. My usual request for a quiet room, away from elevators was met with a room right at the elevators! Why do they do this? The hotel was far from full, I learned. When I went back and asked for a swap, I was... More 

Helpful?
Thank Michael076
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Michael: First of all, I would like to thank you for your comments and for sharing them with us. I extend you a sincere apology for all the details found during your stay. We will work hard to get better day by day in order not to repeat these mistakes again. I hope you can give us a second... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Mendoza Hotel

Address: Calle Primitivo de La Reta 989, Mendoza M5500AEI, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range: $100 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
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