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Portal del Lago Hotel

Gob. Alvarez esq. J.L. de Cabrera, Villa Carlos Paz 5152 Argentina
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Guests1 room, 2 adults, 0 children
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$41
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Free cancellation until 09/26/19
Travelocity
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Expedia.com$29
Hotwire.com$41
Priceline$37
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Traveler (244)
360
Panoramas (17)
Room & Suite (173)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Wifi
Public wifi
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Solarium
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
Spanish
569Reviews11Q+A1Room tip
Traveler rating
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  • English
perfect place to spend the cold winter weekend, with a warm and spacious room. Alpine style rooms are very nice to enjoy tea in company, the restaurant with its extensive menu of local and international varieties does not detract. The staff was very helpful and attentive. In summary, it is recommended for its quality / price ratio.
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Response from Portal D, Director de Recepción at Portal del Lago Hotel
Responded Aug 22, 2018
Dear Ricardo, thank you very much for share your opinion. Regards.
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This is a great place right on the lake front. Excellent amenities. My only issue was that the hotel has a strict policy of not allowing food to be delivered or for a guest to buy food OR DRINKS from outside and bring them onto the premises. The Customer is always right? I am diabetic and need to have bottled water and something sweet always on hand. Has the hotel considered the possible legal repercussions of their policy?
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Response from Portal D, Director de Relaciones Públicas at Portal del Lago Hotel
Responded Nov 10, 2017
Estimado Richard, buenas tardes. Muchas gracias por su buena puntuación y comentarios. Con respecto a la situación que comenta sobre las botellas de agua, nos parece sumamente raro, ya que siempre solemos cumplir con los pedidos especiales de las personas que necesitan sus propios alimentos. Suelen hasta guardar cosas en nuestro bar. Lamentamos si eso paso. Esperamos que vuelva en otra ocasión. Saludos.
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Stayed here for 4 days in winter. The room is very cold but outside that everything is nice. The establishment is nice. Breakfast is abundant and delicious. Dinner might be a little difficult for vegetarians but you can always buy something in the city. Totally recommend it.
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The room for 4 felt like a rabbit's hole. Small, humid, dark and hot. The AC sucked and the whole toom smelled like Raid. I comolained to the front desk and they replied "huh..? Ok, I'll see what we can do". Seems like they could do nothing... I cancelled my booking and lef the forst day paying the penalty, I did not care as the hotel was THAT bad. The staff did nothing to make things better even when we said we were leaving. We went the. To the Amerien in Carlos Paz, MUCH BETTER OPTION and my kids loved it.
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Our party of 16 stayed 6 nights over Christmas. We had a lovely time and were well-treated. The 8 kids we traveled with especially loved it. Below are the pros and cons- suggest to check the room before accepting it for dust, smelly bathroom (read below) Pros- 1. can accomodate large groups 2. very kind staff, because the hotel is dated, you will need to use their services a lot 3. comfortable beds 4. good a/c but you need to ask them to turn it on- also it makes a beeping sound when it goes which is a little annoying 5. food/bar availability perfect for our party - free breakfast with adequate options, nicer restaurant upstairs - large portions -we often split meals 6. nice outside porch with lake view 7. easy taxi ride to town, though you can also walk 8. nice park outside for running along the lake - saw burrowing owls! 9. nice pools - indoor and out 10. some rooms allowed 4 people - tough to find, perfect for our kids 11. we always had hot water for showers 12. Adequate closet space 13. Good toad hunting (per the boys) - none were harmed 14. TV very good 15. Wifi pretty good- better in some rooms than others - worked fine in lobby 16. Same day laundry service - reasonable price 17. Did not hear the people in the other rooms, did hear a lot of amorous pigeons - it didn't bother us Cons 1. Lots of stairs, even within rooms 2. No card key entrance - they provide one key per room - you will need to go to front desk every time you get locked out (which will be often, especially with kids) 3. One room had a bad smell in the bathroom when the shower ran - check the room first 4. One room was very dusty - check the room first 5. No security boxes in rooms- they have a separate room with boxes. 6. Rooms could use more lighting 7. Coffee is so so - one person brought Starbucks VIA packages and was happy with those
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PRICE RANGE
$30 - $118 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaCentral ArgentinaProvince of CordobaVilla Carlos Paz
NUMBER OF ROOMS
97
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