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Sheraton Pilar Hotel & Convention Center

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Sheraton Pilar Hotel & Convention Center
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562 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Brooklyn, New York
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice location. Hotel staff was friendly and helpful. swimming pools and gym are nice. Enjoyed spa. Breakfast with fresh orange juice. Hotel has ATM machine, bar and nice restaurant. Walking distance to mall and other restaurants. I stayed for a week there for work and recommend this hotel .

Helpful?
Thank PDBPatel-NY
Luciana C, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear PDBPatel-NY, Thank you for sharing feedback from your most recent stay! we will be waiting for you very soon Regards Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

Richmond, Texas
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 23, 2016 via mobile

First impression of the hotel upon arrival, it looks nice and beautiful, attentive lobby and check in staff, comfortable room, but.... 1. The hotel is old and lack of maintenance, you can tell from the condition of the facilities, old faucets and faded elevator button. 2. The only restaurant that opens everyday, although in their website states that it is... More 

Helpful?
Thank William6249
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 20, 2016

This is a remarkable hotel with beautiful gardens and swimming pools, nice restaurants, professional and friendly personnel and great infrastructure and facilities. It's the best bet in Pilar, Argentina, for sure. Highly recommended!

Helpful?
Thank Ricardo M
Lcampilongo, Quality & Standar Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Ricardo M, Thanks you for writing in the portal! It´s a pleasure to hear so nice feedback form one of our guest. We really appreciate. Regards, Luciana Campilongo Cooridnaodra de Calidad & Estándares Sheraton Pilar & Convention Center More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 16, 2016

At first glance it looks like a nice place to chill. But then you start realizing it is not well maintained. The AC doesn't cool properly. They charge $200 pesos to use the gym (a first for me). The breakfast is pretty bad to say the least...

Helpful?
Thank Gabriel S
Lcampilongo, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Gabriel S, Thank you for sharing feedback from your most recent stay. I will inform about your comments to our Managers. We apologize for any inconvenience during your stay. Please, if you visit us again, contact me directly for additional assistance. Regards, Luciana Campilongo Quality & Standars Coordinator Sheraton Pilar & Convention Center More 

1 review
4 of 5 stars Reviewed February 8, 2016 via mobile

The room was ok. Staff could have been more helpful and the breakfast could have been better. The only complain is that it was impossible to go to the pool as it was completely crowded, after 30 mins of searching alone for a spot (no one from the hotel helped) I found somewhere to stay. As I said overall it... More 

Helpful?
Thank Tomas O
Luciana C, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay We apologize if we couldn´t help you when you needed. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay. Regards, Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

Austin, TX
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 18, 2015

The hotel has incredible grounds and beautiful pool area but, the hotel and the rooms are not in good condition at all. This is a very poorly run Sheraton in my opinion. The food quality and taste in the restaurants was horrible. do not waste your money here. Most rooms come with breakfast included and it is horrible!. We did... More 

Helpful?
Thank clay3c
Lcampilongo, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear clay3c, Thank you for sharing feedback from your most recent stay. I will inform our Managers about your comments....honestly, it is a little complicated as we do not actually know the room you stayed at and specific dates, anyway I am sure we can supervise this issues more carefully..So, I really appreciate, thank you! Please, if you visit us... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2015

Great hotel to stay. Nice food and great gardens. Bed are confortable and room is quite clear. Around hotel you can find shopping malls and nice restaurants. Services are quite good and people are very friendly .

Helpful?
Thank Carlos Augusto E
VictoriaSanfelice, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review

Dr. Carlos Au..., Thank you for sharing feedback from your most recent stay! We will be glad to receive you again, Regards, Luciana Campilongo Coordinadora de Calidad & Estándares Sheraton Pilar & Convention Center More 

Buenos Aires, Argentina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 21, 2015

With its combination of outdoor activities such as horseback riding, biking, or golf and modern malls and convention centers, Pilar allows opportunities for business and relaxation. It is a very nice hotel with great staff, a fantastic pool and grounds. Closer to the hotel lies Temaikèn Park. There, both grown-ups and children learn to respect biodiversity and preserve the environment... More 

Helpful?
Thank Jar2212
Lcampilongo, Quality & Standars Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Jar2221, Thank you for sharing feedback from your most recent stay! We are happy to hear that our Staff was great with you! We hope to see you again soon Regards Luciana Campilongo Quality & Standars Coordinator Sheraton Pilar & Convention Center More 

London, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 12, 2015

I stayed as part of a group of 21 people at the hotel for just over two weeks as I was delivering a course there in the capacity of tutor. During my stay, the following happened; - The air conditioning was defective the whole time there, so when the weather was cool, very cold air blowed, and when warm, hot... More 

Helpful?
Thank rogerperez
Lcampilongo, Quality & Standares Coordinator at Sheraton Pilar Hotel & Convention Center, responded to this review

Dear Guest, Thank you for sharing feedback from your most recent stay. Our sales manager will be in contact with you by email to see what happend. We apologize for any inconvenience. Please, if you visit us again, contact me directly for additional assistance and I'd be happy to personalize your stay Regards, Luciana Campilongo Quality & Standares Coordinator Sheraton... More 

Miami, Florida
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 13, 2015

The hotel sits in the outskirts of Buenos Aires. not many options around that area. That would explain why Sheraton has not put too much effort into keeping this property updated. Overall experience was average. Very dated bathrooms, average service, I requested a wine opener at the lobby bar, and they didn't have one. Hard to believe that in a... More 

Helpful?
Thank Camilo R
Lcampilongo, Coordinadora de Calidad & Estándares at Sheraton Pilar Hotel & Convention Center, responded to this review
Google Translation

Estimado Camilo R, Gracias por dejar su comentario en el portal! Esperamos nos visite muy pronto nuevamente. Siempre estamos trabajando... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Pilar Hotel & Convention Center

Address: Panamericana KM 49.5, Pilar 1629, Argentina
Location: Argentina > Central Argentina > Province of Buenos Aires > Pilar
Price Range: $185 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Pilar Hotel & Convention Center 4*
Number of rooms: 140
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Also Known As:
Pilar Sheraton
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