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Calle Bonpland 2275 Palermo, Buenos Aires C1425FWC Argentina
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palo Santo Hotel
Updated 05/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 500 in Buenos Aires
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.5
GreenLeaders Gold level
Palo Santo is a design and luxury boutique hotel located in the trendy Palermo district in Buenos Aires. It is the first urban green hotel in Latin America. Its modern green architecture features beautiful vertical gardens, great water fountains, large, light-filled, modern and stunningly designed rooms and suites. Enchanting vertical gardens emerge from the hotel's facades and patio. Its roof, courtyard and balconies are all filled with plants. The main water fountain is 20-meter high and runs through the building's central patio, from the rooftop to the lobby. Palo Santo rooms and suites were conceived as design apartments. They are spacious, filled with natural light and well-equipped: LED TV, minibar, individual climate control, exclusive White Tea amenities and a private balcony. The hotel offers free high-speed WiFi in rooms and in common areas, a contemporary cuisine restaurant, an exclusive gourmet a la carte breakfast, room service, meeting room, rooftop terrace with whirlpool bath and recreational pool, solarium and Guest Relations service. Palo Santo gives its guests an exclusive printed city guide with handcrafted itineraries and personal advice to help them grasp the spirit of Buenos Aires. The hotel is located in the trendiest part of Palermo Hollywood, a must-see touristic area, steps away from the best bars and restaurants in town, close to all major attractions. Public transportation can be easily accessed, including a subway station 300 meters away (0.2 Miles). The hotel has developed an extensive eco-responsible program that covers all important aspects of sustainability: energy, water, CO2 and O3, insulation, air and operations.
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Property amenities
Free High Speed Internet (WiFi)
Rooftop pool
Free breakfast
Bicycles available
Airport transportation
Foot massage
Rooftop terrace
Baggage storage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Taxi service
Full body massage
Head massage
Massage
Neck massage
Concierge
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quiet
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
860Reviews10Q+A96Room tips
Traveler rating
  • 625
  • 191
  • 34
  • 7
  • 3
Time of year
Traveler type
Language
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Selected filters
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Popular mentions
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Most Recent
Lee G wrote a review May 2022
Chesapeake, Virginia7 contributions1 helpful vote
I loved every day that I stay at the hotel. The staff was AWESOME. Pablo Stein(funny) Leandro(get conversation). They helped someone who did not speak much spanish at all to get around and actually enjoy their time. They told me about tours, wine, parks, etc. It was such a great experience. The other staff Lara, Alejandro and Adrian also assisted with my Covid test and cabs. Don't think about it just book. WORTH IT..
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Date of stay: May 2022
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MonasTable wrote a review Nov 2020
Calgary, Canada92 contributions50 helpful votes
Hotel's Favorite
We spent days in Buenos Aires and we absolutely loved the city. One big part of that was our experience at this beautiful, modern boutique hotel. The hotel itself was beautiful...very clean, modern lines with no "fussiness." The location could not be beaten, it was quick to get to tourist sights, but had a more local feel with many fabulous options for food and drink nearby. The plunge pool is very small, but we often had it to ourselves. We enjoyed taking a dip to cool off after a day of sightseeing and before heading out for dinner. But the best part of our stay was the amazing staff who went above and beyond to make sure our stay was memorable, including personalized local recommendations for food, drinks, & sights!
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: The deluxe rooms on the higher floors with a small balcony that face the back gardens are lovely!
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3 Helpful votes
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Response from Aurelia Monnier, Other at Palo Santo Hotel
Responded Nov 5, 2021
Thank you so much for your kind words! We're so happy that you enjoyed both our installations and our location. We too love Palermo, there are so many restaurants and cool places around! We hope to welcome you again soon!
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Deb wrote a review Apr 2022
Irvine, California7 contributions1 helpful vote
We loved our stay at Palo Santo and thoroughly enjoyed our time there because of the location and excellent service. Such polite and helpful team, especially Christian. The deluxe room was large for Buenos Aires and nicely furnished. The breakfast was good and made to order in a beautiful garden. Look forward to staying at Palo Santo again. Highly recommended.
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Date of stay: April 2022Trip type: Traveled
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Steven M wrote a review Feb 2022
3 contributions6 helpful votes
A small hotel near downtown Buenos Aires and walkable to large parks, buses and the city train. Their free Wifi was reliable and there's a good choice of nearby restaurants plus a market and pharmacy. We found the place to be very clean and the English speaking staff were exceptionally helpful and very accommodating. Air conditioning was refreshing but be advised, when you remove your room card from the room slot, it not only kills the lights, it turns off the air conditioning and you must press the AC power button back on when you get back. They made our free breakfast when ordered and we were thankful it included eggs and sausage which is more than a typical Argentine breakfast of a croissant and a drink. The coffee was delicious. We were also able to get a room with three separate beds. The room safe & no-English TV worked great. There is self made coffee and tea in the room.
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Date of stay: January 2022
Value
Cleanliness
Service
1 Helpful vote
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victoria S wrote a review Jan 2022
London, United Kingdom25 contributions54 helpful votes
We stayed at this hotel three times for an odd night during a two week holiday to Argentina. It’s in Palermo which is a great area to be in; the rooms are spacious and clean, the beds are comfortable and all the staff are helpful and friendly. In particular, Adrianna ( on the front desk) deserves special mention because he was SO charming, helpful and friendly.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Swissaroundtheworld wrote a review Dec 2021
Zurich160 contributions43 helpful votes
We stayed 1 week in Palo Santo in a Deluxe Room. Rooms are spacious, clean with big windows and a little balcony. Beds comfortable. Wifi has a good speed. The hotel lies in a great location in Palermo Hollywood. In walking distance to multiple amazing restaurants, shops, bars and supermarkets! Safe area! The hotel has also some bicycles to use for free. The best about this hotel is their reception staff. As our trip was just after the re-opening of the country for foreigners, we had a lot of questions to them. The guys were always very very helpful for recommendations, reservations and more. They always took the time needed to handle all of our requests. Great persons and a great team. The only point to improve in our view is the breakfast. Fruit salads, fresh juices and coffee from the barista machine were great but the eggs, sausage and toasted bread did not match our taste. On the other hand the little garden to have your breakfast in nice.
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Date of stay: November 2021Trip type: Traveled
1 Helpful vote
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kkb90 wrote a review Oct 2021
Munich, Germany8 contributions4 helpful votes
Beatiful, calm boutique hotel in the center of Palermo, with some of the best restaurants of BA nearby. I may be biased, since I regularily visit this hotel in my business and leisure visits to BA, but I guess that‘s a good thing. Comfy rooms with nice bathrooms, well looked after, very friendly and continuous staff that make you feel like you‘re at home (rotating new staff isn‘t a good sign in BA). Can‘t say anything about the new hotel restaurant „Charqui“, since I could‘t visit them during dinner times, yet. They do serve breakfast though, and it‘s good. It‘s close to bus stops of BA Sightseeing, the picturesque palermo shopping streets, Jardin Japones, and the serene Bosques de Palermo, the Palermo park area, as well as a 5 min taxi ride to MALBA. It‘s also close to the Airport Aeroparque Newberry, with a 7-10 min taxi ride. During my numerous stays I never had a problem with anything in the hotel, which is kind of a wonder in BA. My utmost recommendation.
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Date of stay: October 2021Trip type: Traveled
2 Helpful votes
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Response from Aurelia Monnier, Other at Palo Santo Hotel
Responded Oct 29, 2021
Dear Kevin, thank you so much for taking the time to leave a review. It's always a pleasure to welcome you at Palo Santo and we are glad that you feel like you're at home with us! We hope that you will be able to try our new restaurant during your next visit! Thank you again for recommending us to fellow travelers. See you soon!
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Stan C wrote a review Jan 2021
Pittsburgh, Pennsylvania16 contributions18 helpful votes
We wanted a quiet and relaxing place for a week of enjoying the people and the food of the Palermo district of Buenos Aires... and we found that place here at the Palo Santo. The staff treat us with understanding and seem genuinely interested in our wellbeing. The accommodations are tasteful and generously comfortable. The private (by appointment) access to the small jetted swimming pool on the roof is a great bonus, especially in these days of Argentina summer. We highly recommend the Palo Santo Hotel.
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Date of stay: January 2021Trip type: Traveled
2 Helpful votes
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Response from Aurelia Monnier, Other at Palo Santo Hotel
Responded Nov 5, 2021
Dear Guest, Thank you so much for your kind review and for recommending us to fellow travelers. We are very happy to you enjoy the warm Argentine summer at Palo Santo. We hope to welcome you again soon! You won't have to make an appointment anymore to use the small pool as things are finally getting back to (almost) normal. We are looking forward to your next visit!
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OnAir593869 wrote a review Sep 2020
Dade City, Florida1 contribution2 helpful votes
Small and very comfortable. Clean as a whistle with very helpful and friendly staff throughout.Restaurant exceptional for breakfast and evening. Reasonably priced and convenient to all city attractions. Will stay again and is highly recommended.
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Date of stay: December 2019Trip type: Traveled
2 Helpful votes
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Response from Aurelia Monnier, Other at Palo Santo Hotel
Responded Nov 5, 2021
Thank you so much for recommending us to fellow travelers! We are glad that we could make your stay in Buenos Aires comfortable and that you could enjoy our staff's recommendations. Hope to welcome you again soon!
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Jillnt6772 wrote a review Sep 2020
Bethesda, Maryland, United States199 contributions98 helpful votes
The hotel is well located and very safe. The front desk people are very friendly and helpful. The hotel is clean and the breakfast was good. The breakfast room is a bit crowded and difficult to navigate when full. They have a nice outside area as well to eat. The room was comfortable.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
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PRICE RANGE
$148 - $180 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresPalermo / Palermo Hollywood
NUMBER OF ROOMS
26
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Frequently Asked Questions about Palo Santo Hotel
Which popular attractions are close to Palo Santo Hotel?
Nearby attractions include Distrito Arcos (0.3 miles), Centro Cultural de la Ciencia (0.3 miles), and FoLa (0.3 miles).
What are some of the property amenities at Palo Santo Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palo Santo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palo Santo Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Palo Santo Hotel?
Conveniently located restaurants include The Argentine Experience, Vive Cafe, and Osaka Palermo.
Are there opportunities to exercise at Palo Santo Hotel?
Yes, guests have access to a rooftop pool during their stay.
Does Palo Santo Hotel have airport transportation?
Yes, Palo Santo Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palo Santo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palo Santo Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Palo Santo Hotel?
Many travelers enjoy visiting Recoleta (2.3 miles), Museo Nacional De Arte Decorativo (1.8 miles), and Basilica de Nuestra Senora Del Pilar (2.4 miles).
Does Palo Santo Hotel have any great views?
Yes, guests often enjoy the city view available here.