If I could rate this place a 0 instead of a 1, I would. I wish the title of my review was just from being dramatic, but it absolutely is not. I am young with a very low traveling budget, and I've travelled around Argentina and stayed at other hostels. Given my budget, I usually enter hostels with low expectations, and I'm generally a forgiving person who tries to stay positive. Staying at TelmoTango, however, was an unimaginably horrible experience. First, upon arrival, we were forced to pay a price that we didn't agree to online (despite showing them our confirmation). We agreed to pay $50 USD in Argentine currency, which at the time was about 1600 pesos. However, they charged us more than 2600 pesos, because that was supposed to account for the additional VAT tax (we only booked 1 day before we came, so the currency didn't change - I knew the rate). The Argentine VAT tax is a luxury tax, but tourists are meant to be excluded from this. However, despite showing them our tourist passport stamps, they required that we pay the tax. With that, the tax is 21%, which would've made the total less than 2000 pesos still, but we had nowhere else to go and were exhausted, so we paid the 2600 pesos.... I have no clue where that price came from... total scam. Next, I entered the room. The woman at the front desk literally did not look at me once. She handed me the key and continued staring at the computer. I didn't know where to go, so I asked her, and she pointed in a general direction behind me. I had to walk up to all the doors near where she pointed and ask "this one?" until I got it right. The room was fine, but the bathroom was disgusting, and the shower did not look like it had ever been cleaned... I'm not joking. Dirt build-up covering the floor of the shower. After I discovered we had ants crawling all around our floor the next day, we asked to switch rooms (we had a 2-night booking). At this point, we wanted our money back for the 2nd night and just wanted to leave. They told us that we had to wait in the room with the ants until the manager came into work (4 hours from then), or, if we wanted to switch rooms so that there weren't ants while we waited, we'd be charged for the 2nd night no matter what. We switched rooms, and we had to move everything ourselves, including the dirty towels and used soap bar we had from the first day that they would charge us to renew... Yeah, 15 pesos per extra towel. Once in the new, second room, we were more comfortable without the ants. However, the bathroom was equally as dirty as the first, if not worse. Then, I went to the upstairs part of our room, where there were 2 twin beds (same as our first room), AND THE BED WAS STILL DIRTY AND UN-MADE FROM THE PREVIOUS OCCUPANTS. Like the cleaning service just never even went up there to check that part to make sure it was clean. This is BY FAR the worst place I've ever stayed in. On top of the extremely rude staff, dirty rooms/bathrooms, ridiculous up-charges without explanation, WiFi that HARDLY works, and the fact that there's no AC/heat (only a fan that was broken in both rooms), this hostel also doesn't have any restaurants or things to do around it. I've stayed in San Telmo before, in an AMAZING hotel called Mansion Vitraux.... I HIGHLY RECOMMEND that location and paying a tiny bit extra for SO MUCH MORE.…
I was traveling in Argentina for 4 months, and I tested several Hostels and Hotels. 2 weeks before my departure home, I chose Hostel TelmoTango because it was closer to the Sunday Market on Avenida Defensa. First of all it is a very old building and has no elevator. I'm 66 years old disabled person. I got a room on 1st floor but still gad more than 20 stairsteps to climb. Breakfast oh well, I wouldn't call it breakfast, for the money t hey charge could be a loot better. I did not cook, the kitcehn is very basic, so I purchased cold cuts for myself. I kept it in the refrigerator, and twice in 1 week my food went missing. Horrible place. Also t hey want cash, so the owners won;t have to pay the VAT, the guests have to pay it this way. There is a law in Argentina that foreidn travelers are excluded from paying the VAT if they pay with a foreign CC and show a foreign passport. Noot in this place. Please do ypurself a favor.....DO NOT GO THERE.............For the $50 they charge for a single room (wich actually is 2 twin beds), you can find a 2.5* Hotel. Worst Hostel I stayed in Argentina during my 4 months stay.…
The breakfast is so basic I wouldn't call it breakfast. The Wi-Fi is terrible. We left our bags in luggage storage with locks on them but 70 euro and 20 dollars were taken from inside of the bags. They managed to open zips enough to get hand in. We had to leave quickly to get a bus. The manager said he'd contact me. He didn't. Then after I contacted him he said he'd check cameras and get back to me next day. He didnt. In the end after contacting him again he said there were no cameras in storage room! He checked cameras going into store room. He said only guests and staff went it. Guests were supervised! So that leaves staff! The manager wasn't helpful and had to be pushed to do anything. Haven't got money back! The money was definitely taken in there because found paper with my name on it on the ground. The paper had been with the money.…
Let me start off by saying that I never write bad reviews, but I want to warn people about this place. I'll also point out that I have been backpacking Australia/Asia for over two years now so I have stayed in many, many hostels, guest houses. This place is 'a joke'. These are the words of the new receptionist at Telmontango Hostel Suites because even she was embarrassed of how we were treated and our experience (she told us that she had worked there for three days and would be quitting because it's a joke). We are two friends backpacking together. We had just done a 40 hour journey from Indonesia (3 flights and a 2 lay overs) to get to Buenos Aires so we were very, very tired and just wanted to get straight into bed. We had booked a twin room for $46 AUD, which is ridiculously expensive when you see the place (shared bathroom and no breakfast!). We were shown to our room which was tiny and had one bunk bed. We told the receptionist that we had booked a twin room and on the photo it had two separate beds. We wanted a good nights sleep and our own beds. They have many, many bedrooms and we could see that there were 3 twin bedrooms around us that were vacant. The girl called the manager to say that we wanted to swap rooms so that we had our own beds...he refused! He said that for the price we'd paid, we could not move rooms (even though all empty). We argued our point, and eventually our only other option was to move upstairs to a double room (not ideal but at this point we'd be there an hour and couldn't believe the manager would act like this with paying guests). Once we'd showered and finally got into bed, I noticed that there were long, dark hairs all over my pillow and sheet and top sheet. I then pulled the top sheet all the way back and there was dirt all at the bottom of the bed, from the last persons dirty feet! They had not even changed the sheets since the last guest. What a joke! So we went back downstairs and asked for clean sheets. At this point, they said we could move to another room (ARE THEY KIDDING ME!). By this point, we were close to tears from being so tired. We didn't want to move rooms now that we'd showered and our luggage was open, we just wanted sleep. So....they gave us clean bedding AND WE MADE OUR OWN BED. We literally stripped and re-made the bed completely. From arriving at the hotel to going to bed, this took probably two and a half hours. What an awful place!!! The receptionist looked mortified but had only been there for 3 days...when we told her our bed was dirty, she told us she wasn't surprised!! Awful place! We then moved 1 min down the road to America deal Sur hostel which is amazing!!…
Great location. Beautiful clean rooms in an old building. Street noise is quite loud at night. Breakfast is the standard white bread and dulce de leche you'll find everywhere in Argentina. Variable knowledge and helpfulness from staff. We did return one afternoon to find our bags were not as we left them, some small items (cheap souvenir jewellery) and a small amount of money (foreign currency) that had been packed securely away were missing. This was disappointing, as otherwise it is a great place to stay.
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