Hotel Arenales
Calle Arenales 2984, Buenos Aires C1425BEJ Argentina
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About
#362 of 1,135 hotels in Buenos Aires
Location
4.4
Cleanliness
4.3
Service
3.7
Value
3.7
Hotel Arenales is an excellent choice for travelers visiting Buenos Aires, offering a charming environment alongside many helpful amenities designed to enhance your stay.
Given the close proximity of popular landmarks, such as Plaza Serrano (Plazoleta Julio Cortazar) (1.4 mi) and Palermo Soho (1.7 mi), guests of Hotel Arenales can easily experience some of Buenos Aires' most well known attractions.
Rooms at Hotel Arenales provide air conditioning and a minibar, and guests can stay connected with free wifi.
In addition, while staying at Hotel Arenales guests have access to a 24 hour front desk, a concierge, and baggage storage. You can also enjoy free breakfast.
Buenos Aires has plenty of pubs. So when you’re here, be sure to check out popular spots like Victoria Brown Coffee and Bar, Uptown & The Bronx, and Frank's Bar, which are serving up some great dishes.
There is no shortage of things to do in the area: explore popular monuments and statues such as Floralis Generica, Parque de la Memoria, and Plaza San Martin.
Enjoy your stay in Buenos Aires!
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Massage
Wifi
Breakfast buffet
Breakfast in the room
Snack bar
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, German, Portuguese
Location
Calle Arenales 2984, Buenos Aires C1425BEJ Argentina
Name/address in local language
Hotel Arenales
Getting there
Great for walkers
Grade: 94 out of 100
94
Jorge Newbery Airport
2.2 mi•
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Ministro Pistarini International Airport
17.4 mi•
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Agüero
2 min•Buenos Aires Underground
Rental Cars
86 Restaurants
within 0.3 miles
140Reviews4Q+A1Room tip
Reviews
Traveler rating
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In December must be busy time only stayed one night visiting my aunt in BA Barrio Norte wanted to stay at least two nights that’s all they had available very nice place very secure included breakfast at the restaurant next to the hotel excellent
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: We rented a car at the airport we parked in front of the hotel on the street that’s what...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina Behar, Director General at Hotel Arenales
Responded Nov 18, 2022
Thank you for your review. We are happy you enjoyed your stay! We hope you visit BA again and choose our hotel back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst I’ve ever been treated by hotel staff in my entire life. The agency made a mistake and booked the wrong room. Instead of being patient and helping resolve the issue, the small angry man at the reception named Maximiliano Schiaffino pounded his fists on my door demanding that I leave the room every 10 min. Each time showing me another copy of the incorrect reservation (as if it was my fault lol). He slammed the door shut on me, lost his temper, and banged on the door several times. Hotel Arenales please hire people with patience without aggresive tendencies. Problems happen with bookings and this is not how the client should be treated. I was planning on staying over a week here but because of this incident I was forced to cancel early and leave. **Note: The hotel has no pool! The photo on goggle is incorrent, and the standard room is the size of a tiny closet.…
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It is a clean hotel, but if you are visiting Buenos Aires I would not advice staying here for the following reason: - The most unfriendly, most of them doesn’t speak English - At least 30 minutes walking from every tourist places - You don’t really feel at home with the door always closed, BA is not a safe place - A useless balcony - A wifi connexion with no internet connexion - The noise of the lift and other rooms late at night’ There is much better choices in BA.
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Date of stay: May 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Aug 21, 2019
Thank you for your review. We are sorry you didn´t like our hotel and location. Please note all of our staff speak English.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small hotel in residential area, well within walking distance of Ricoleta and other sites. Staff very helpful - we used the hotel a base for our triple Calafate,Iguazu and other places and were allowed to keep excess luggage with them while away. Secured . Hotel very clean, breakfast ok,restaurant not worth mentioning. But plenty eraund
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Date of stay: January 2019Trip type: Traveled with friends
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Aug 21, 2019
Thank you for your comments. We are happy to know you had a possitive experience at Hotel Arenales. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at the hotel by midday after a 14 hour flight and the receptionist straight away informed us that as the room was ready we could get it immediately - no need to ask or beg. The room was perfect for what we needed and in a great location. Big comfy bed and a powerful shower. Only negative is that the aircon wasn’t very efficient. Sadly we had to checkout before they started serving breakfast, but the cafe on site looked great if that’s any indication of what breakfast would be like.
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Date of stay: February 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Aug 21, 2019
Thank you for your review! It´s a pleasure to know you had a nice experience at our hotel. We always make our best to anticipate our guests´needs. Hope to welcome you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed two separated days in this hotel. The first day I got upgraded and second day I got the type I booked. But the room had completely no view even if it showed “City View”. I asked airport pick-up service through email a few days before but got no reply. I booked again at front desk during first day of stay but taxi finally didn’t show up. I had to call Uber by myself at 2:00 a.m.
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Date of stay: January 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Feb 5, 2019
´Dear Sir. Sorry for the pick up. We will talk to the company to check what had happened. As for the room, please note we offer rooms with view to Arenales street and internal view, according to the chosen category. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff have been very helpful and friendly. The rooms are spacious, clean and comfy. The hotel is on the same block as the Aguero station which allows for cheap travel througout the city (85 pesos for the travel card and 12.5 pesos per journey). Breakfast is served in the adjoining restaurant, and consists of an excellent continental style buffet breakfast. I would not hesitate to return here again.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Nov 15, 2018
Thank you for your review. We are happy to know you enjoyed your stay with us. It will be a pleasure to welcome you in the future. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff members were very friendly and helpful. Breakfast charming and fresh. But elevator doors have to be operated manually which results in a lot of noise. Rooms clean but lacking comfort as outlets are rare and not usable without adapters. Quality of TV picture miserable.
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Date of stay: October 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Nov 15, 2018
Thank you for your comments. It is nice to know you found our staff kind and that you liked our breakfast service. Every room has an universal adapter; also we lend adapters to our guests upon availability. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would not called it a hotel, because it has almost no hotel service. It is a small building with some suites and rooms. Location is great. The larger suites are very comfortable and the rooms are similar to hotel ones. Breakfast is very simple, don’t expect much. My problem with this hotel was the staff. They never smile, they never say "welcome" or "please". I know that Argentinians are cranky and not as friendlier as the Brazilians, but it is a “hotel”, please give some training to your staff, at least teach them how to smile.
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Date of stay: April 2018Trip type: Traveled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Apr 27, 2018
Thank you for your review. We will talk to our front desk staff about their attitude. Nevertheless, since we cannot trace your reservation with us, it would be usefull for us to know the dates of your stay or the room you stayed at, so we can take the correct action. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a couple we seek out boutique style accommodation rather than well-known chain hotels. Hotel Arenales is a gem among boutique hotels, for a number of reasons. Our original plan was to stay for a week. We had a superior room, meaning a lovely, large and comfortable bed on one side, with a spacious living area or lounge opposite the bed. Here there was a full-size sofa plus armchair, side table, two coffee tables and a large desk-space with chair. The mini fridge was complemented by a Nespresso coffee machine for our use. The bathroom was large and the walk-in shower was much appreciated. On our first night, and I do mean, in the middle of the night, gastric illness struck. The concierge couldn’t have been more helpful. We both fell ill and over the next few days we were too ill to leave the room. The staff were most tactful and discreet. In all, if one has to feel too ill to go out then it helps to be in a comfortable space. Most of all, the concierge went to lengths to allow us to extend our stay with minimal fuss. We did have to change room but only for our last couple of nights. The hotel has a concierge on duty 24/7. All were friendly and helpful, but not overly-so. The location is handy to the metro, buses, Alto Palermo shopping mall and the finer streets of Recoleta. There were plenty of great places to eat within a short walking distance. Our room rate included continental breakfast daily in the cafe attached to the hotel. The wait staff in the cafe had us a little intimidated at first but we realized that it takes a little time for relations to warm up a bit. The single most frustrating aspect of the hotel stay is the weak/inconsistent WiFi, as mentioned by other reviewers. The best connectivity is in the cafe, or on the lower floors. We would stay in this hotel in future. We definitely recommend it to others. …
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Date of stay: March 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Marina B, Gerente at Hotel Arenales
Responded Apr 9, 2018
Thank you for your lovely review! We hope you feel much better now. It is nice to hear our staff offered you a good service. We really work hard to make out guests feel comfortable. Our manteinance staff will check the wi fi connection. We installed an addittional access point every two floors to improve. We´d really love you to visit us again. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$96 - $201 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresRecoleta
NUMBER OF ROOMS
37
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Frequently Asked Questions about Hotel Arenales
Which popular attractions are close to Hotel Arenales?
Nearby attractions include Enter The Exit (0.2 miles), Museo Xul Solar (0.3 miles), and Alto Palermo (0.2 miles).
What are some of the property amenities at Hotel Arenales?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Arenales?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Arenales?
Guests can enjoy free breakfast and a snack bar during their stay.
What are some restaurants close to Hotel Arenales?
Conveniently located restaurants include La Aguada, Restaurante Oviedo, and Tandoor.
Is Hotel Arenales located near the city center?
Yes, it is 0.7 miles away from the center of Buenos Aires.
Are any cleaning services offered at Hotel Arenales?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Arenales?
The staff speaks multiple languages, including English, Spanish, German, and Portuguese.
Are there any historical sites close to Hotel Arenales?
Many travelers enjoy visiting Recoleta (0.8 miles), Museo Nacional De Arte Decorativo (0.6 miles), and Basilica de Nuestra Senora Del Pilar (0.9 miles).