Faena Hotel Buenos Aires
Martha Salotti 445, Buenos Aires C1107CMB Argentina
Lowest prices for your stay
$528
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$529
Fully refundable before 04/06/23
$529
$267
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Travelocity$529
Priceline$528
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Full view
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Dining (140)
Pool & Beach (119)
What is Travelers’ Choice?
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About
#45 of 515 hotels in Buenos Aires
Location
4.5
Cleanliness
4.7
Service
4.5
Value
3.9
Travelers' Choice
Through folds of red velvet, sweeping panoramic views and whispers of golden Belle Époque elegance, the hotel is an urban oasis located in the very heart of the city. Just a few steps away from the Financial District, Faena Hotel celebrates the spirit of the city that never sleeps. Bursting with flavor and flowing with Argentina’s famous red wines, it has become an epicurean destination ranging from an authentic estancia-style asado barbecue in El Mercado to Bistro Sur’s haute cuisine. A staple in the Buenos Aires social scene, craft cocktails and bottles of Malbec are sipped nightly at the exclusive Library Lounge and Poolbar. El Cabaret is home to the world’s most riveting tango show—Rojo Tango. Ancestral healing rituals and a wide variety of exceptional therapies make Faena Spa one of the best-kept secrets in town. An iconic destination, Faena Hotel Buenos Aires draws fashionable crowds to Puerto Madero with its stunning outdoor pool, one of the city’s prime see-and-be-seen spots.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Nightclub / DJ
Highchairs available
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Manicure
Massage
Pedicure
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
Spanish, Portuguese
Location
89Good for walkers
Grade: 89 out of 100
57Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
Martha Salotti 445, Buenos Aires C1107CMB Argentina
Name/address in local language
Getting there
Plaza de MayoBuenos Aires Underground13 min
BolívarBuenos Aires Underground15 min
Rental CarsSee rental cars from $30/day
1847Reviews26Q+A100Room tips
Reviews
Traveler rating
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- 54
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Most Recent
I had a value held on my credit card since Feb 18th (1 month ago) and I did not cancelled by the hotel. The invoice will close now and maybe I have to pay the value because the hotel refused to cancel in the in my checkout after several requests from myself and my wife.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded 1 week ago
Thank you for sharing your experience with us! We are glad to know that you enjoyed your stay at Faena Buenos Aires. We will send your information to the areas involved. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most beautiful hotel I have been in America. The colors and the ambiance is perfect for enjoying and feel comfortable, even for business trip. The staff is always looking for a way to help you and find solutions for your stay. The bar is excelent and the piano man makes it more enjoyable. I could not enjoy the pool but it is one of the most instagrameable pool ever. And the bathtub in the room feels like being in a palace. The food is the best thing i had during my stay in BAS, so enjoy amazing wines and my recommendation is the meat.
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Date of stay: April 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Do not miss the restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded 2 weeks ago
Thank you for sharing your experience with us! We are glad to know that you enjoyed your stay at Faena Buenos Aires. Looking forward to your next visit! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After spending three weeks in Argentina, we stayed at this hotel before departing for the US. It was a “must stay” by our trendy friends. We found it to be a tired, slightly shabby place, past it’s prime. Apparently, it is living off of some past reputation. If you like old Las Vegas hotels, you will love this place. There are much better hotels around for half the price. That said, the Tango show, though quite expensive, was very good. The meal at the show, which we opted out of, was $70 per person. We ate at an excellent restaurant close by with the works, for half that.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: If you go to Bariloche, you shoul know that the lakefront road is gridlocked most of the day. It...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Feb 22, 2023
Thank you for sharing your comments with us! We consider your comments and we are glad to know that you enjoyed your experience at Faena Buenos Aires
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in very poor conditions, everything’s very old, check in/out time is ridiculous, people are queuing in reception area to ask simple question for hours… staff at the desk is highly unfriendly! When checking out the receptionist made a mistake providing us with wrong overall sum of money we needed to pay (obviously two times higher than the actual amount), than we asked the manager to reconsider the check, in the end it took them 30 minutes to recalculate and prove WE were right… Do not recommend this place to anyone!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Jan 18, 2023
We are very sorry to hear that your experience was not what you expected. All your comments were reported to the areas and teams involved. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have an amazing time at the FAENA ! We would love to come back ! The beds are really comfortable , great ambiance In hotel and very quiet bedrooms … this is a perfect combination !! The breakfast with the outside patio is a plus .
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Jan 10, 2023
Thank you for sharing your experience with us! We are glad to know that you enjoyed your stay at Faena Buenos Aires Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Negative: - COCKROACHES: we found a coackroach in our bathroom JUST after we waited for one hour at the pool bar as they had to "prepare and double check the bedroom" - DIRTY SINK/HORRIBLE SHOWER: we had to call assistance the firt day as the shower was not working - NO CURTAINS: the entire common spaces in the hotel are full of velvet curtains...but don't hope for a good sleep as all bedrooms have curtains that allow light to come through, so by 6 am you have light in your room - NO WATER in the minibar: when they redo the bedroom they forgot the water ... twice! And after asking for sparkling they brought still... - HORRIBLE TASTE: the online pictures make the hotel look better than it is: very tacky! -MARINA IGLESIAS: pretty impolite General Experience - SCAMMERES: never book a taxi through the hotel. The rate they offer to the airport is 200$ vs 25$ if you use the app welcomepickups.com We booked at Rojo Tango and they told us that they would have give us a good table in order to apologize for all the inconvenients...the table was in the very last row. What can I say? Positive - GREAT LOCATION -VALENTIN at front desk is a very nice and helpful Experience Manager (go to him, not to Marina Iglesias)…
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip: ...choose another hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Jan 10, 2023
We are very sorry to hear that your experience was not what you expected. All your comments were reported to the areas and teams involved. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Picture this: You can come to a hotel like Faena during Xmas Lunch to have a fun time with your family but instead of Joy you find Silvia. This woman called Silvia is the most arrogant, insensitive and rude waitress I have ever had the displeasure of meeting. I have been to lots of different restaurants all over the world and never had such bad service. She thinks she is the boss and the customer should do what she wants. NEVER asked my daughter for what she wanted, brought some food for her only in the middle of the brunch WHEN my wife asked about her meat, Silvia said I will let you know when it's time (So my wife ended up not even eating meat at all) WHEN I asked for more pork sausage in English she replied in Spanish in an arrogant way So if you want to be treated like Garbage, by a person who is more like the Grinch of Buenos Aires and get angry in a period of joy, come to Faena Funny thing is, Faena Miami is not like that. This hotel had its times but that is a thing from the past. I used to come to the brunch on Sundays prior to covid and have a blast but not anymore. Thanks Faena and specially you Silvia for such disservice, rating you as 1 star is even too much for you…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Jan 10, 2023
We are very sorry to hear that your experience was not what you expected. All your comments were reported to the areas and teams involved. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were meant to have visited pre pandemic and were really excited to finally make it here. However, despite the opulent foyer area, the rest of the hotel is tired and the bar staff and restaurant staff were lack lustre, bordering on complete disinterest. We were “upgraded” but apart from there being extra space, we were in fact given a disused apartment. The shower had masking tape holding it to the wall, shower curtain hanging off it’s rail, curtains hanging off, no USB ports and extremely poor wifi connectivity. We did alert the reception staff and the door handle and shower holder was repaired. The service in the room was inconsistent with towels not being replaced, turn down service not being done each evening and shower gel/shampoo not being replenished. Getting into the Library bar should have been easy as hotel guests, however our room numbers were requested numerous times. All things considered, the experience was tiring as it is tedious having to request things that should be provided automatically. If you’re considering a trip to Buenos Aires, do yourselves a favour and look elsewhere.…
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Book a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded Nov 24, 2022
We are very sorry to hear that your experience was not what you expected. All your comments were reported to the areas and teams involved. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a good staying there. I loved the design of my room, everything worked well, I really had an opportunity to rest after log trip. Food service - unreal. The staff - perfect. I can't say even one bad word about that place but I could say a lot of compliments. I hightly recommend that hotel.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Hotel Buenos Aires, Ventas at Faena Hotel Buenos Aires
Responded May 23, 2022
Thank you for sharing your experience! It will be a pleasure for us to welcome you again. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel in a trendy area. Was fully booked at the time I was there. Couldn't arrange a late check out. Located near a cannel which has multiple restaurants and night clubs. All the amenities you would expect.
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Date of stay: February 2022
Location
Service
Sleep Quality
Room Tip: You can store your luggage with them if you have a late flight.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Faena Buenos Aires, Propietario at Faena Hotel Buenos Aires
Responded Mar 11, 2022
Thank you for sharing your experience with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$308 - $532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
faena hotel buenos aires, faena hotel universe
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresPuerto Madero
NUMBER OF ROOMS
88
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Claim Your ListingFAENA HOTEL BUENOS AIRES - Updated 2023 Prices & Reviews (Argentina)
Frequently Asked Questions about Faena Hotel Buenos Aires
Which popular attractions are close to Faena Hotel Buenos Aires?
Nearby attractions include Puerto Madero (0.3 miles), Rojo Tango (0.02 miles), and Fuente de Las Nereidas (0.3 miles).
What are some of the property amenities at Faena Hotel Buenos Aires?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Faena Hotel Buenos Aires?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Faena Hotel Buenos Aires?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Faena Hotel Buenos Aires?
Conveniently located restaurants include El Mercado, The Library Lounge, and Chila.
Are there opportunities to exercise at Faena Hotel Buenos Aires?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Faena Hotel Buenos Aires have airport transportation?
Yes, Faena Hotel Buenos Aires offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Faena Hotel Buenos Aires?
Yes, dry cleaning and laundry service are offered to guests.
Does Faena Hotel Buenos Aires offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Faena Hotel Buenos Aires?
The staff speaks multiple languages, including Spanish and Portuguese.