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Sofitel Buenos Aires Arroyo

Cancelon$257*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$374*
$257*
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Sofitel Buenos Aires Arroyo
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1,150 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Buenos Aires Arroyo
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Showing 670: English reviews
Lawrence, New York
Reviewed March 21, 2017

This is a beautiful hotel in a lovely residential area of Buenos Aires. The lobby is light-filled, the room we had was spacious and clean. The staff was very helpful. Be aware they warned us not to wear expensive watches outside the hotel and two men who we knew about did indeed have their watches stolen off their wrists during...

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Helpful?
Thank Cherie F
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Cherie F, Thank you for your very kind words. It is a pleasure to know you have had a lovely stay with us. Looking forward to receiving you again, we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

London, England
Reviewed March 20, 2017

Sofitel are a relatively safe pair of hands in terms of hospitality and this hotel is not exception. There is a high, light reception hall with a large comfortable bar just off it, plus restaurant. The staff are helpful with an exceptional command of English. Our room was on the 2nd floor - we'd preferred to be higher as the...

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Helpful?
Thank notacouchpotato
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear notacouchpotato, Thank you for your kind comments regarding your stay at the Sofitel Buenos Aires. It is a pleasure to know you have had a lovely stay and enjoyed so much tour room and our restaurant. Rest assure I will share your nice comments with our team. Looking forward to receiving you again, we hope your next visit will...

San Diego, California
Reviewed March 16, 2017

Nice lobby and common areas. We were put in a junior suite which was very commodious. Pretty, clean, comfortable and windows opened for fresh air. Nice neighborhood. Good restaurants in easy walking distance. (Try the restaurant hidden in the basement of the flower shop across the street.) Had just stayed in the Intercontinental Hotel a couple km south, and the...

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Helpful?
Thank rogerbowman
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear rogerbowman, Greetings from Buenos Aires. Thank you for taking the time to write about your experience with us. It is a real pleasure to know you had a pleasant stay and enjoyed our services. We hope to receive you again in a near future. Sincerely, Frédéric Ribault General Manager

Leeds, United Kingdom
Reviewed March 14, 2017

Lovely traditional Hotel. Has a lovely feel to it. Spacious rooms. Good amenities. (But the swimming pool is VERY small- if 2 people swim together it is very crowded!). Good busy bar in the evening. Breakfast OK, but there can be problems with the staff understanding English.

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Helpful?
Thank lesley m
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear lesley m, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. We will have them in consideration in order to take the appropriate measures. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

Losanna, Switzerland
Reviewed March 11, 2017

This very charming hotel is a good choice for both tourism and business meetings. The structure is beautiful, the rooms are nice and with really comfortable beds, extremely clean. Breakfast and the restaurant are excellent, the service difficult to beat, the location is very convenient, close to Recoleta and shopping areas. Wi-Fi works quite well but not in all rooms....

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Helpful?
Thank O6563ZLnicolasd
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear O6563ZLnicolasd, Thank you for your kind comments regarding your stay at the Sofitel Buenos Aires. It is our pleasure to know you have had a lovely stay, and enjoyed our facilities and location. Rest assure I will share your comments with our team. Looking forward to receiving you again in a near future. Sincerely, Frédéric Ribault General Manager

Canada
Reviewed March 9, 2017

This was our second visit to Buenos Aires and our second time staying at the Sofitel. We previously stayed here in 2015. This is a great hotel with extremely friendly and helpful staff. We stayed for 3 nights before we boarded our cruise and then returned to the hotel for one night after our cruise before our flight home. The...

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Helpful?
Thank love2planvacations
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear love2planvacations, Thank you for choosing Sofitel Buenos Aires! It is a pleasure to know you have enjoyed your visit and our concierge services. Rest assure I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Ribault General Manager

Belmont, Massachusetts
Reviewed March 8, 2017

What a wonderful city full of food destinations of delight. Paublo, of the concierge service, was on point in figuring out what type of restaurant we would be most happy. He was truly gifted in seeing our uniqueness. The breakfast in the hotel was superb and the staff throughout the hotel was friendly and gifted.

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Helpful?
Thank n0radev
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear n0radev, Greetings from Buenos Aires! It is a pleasure for us to know you have enjoyed your stay and our concierge service. Rest assure I will share your kind comments with Pablo. Looking forward to receiving you again soon, we hope your next visit will be as pleasant as the previous one. Yours sincerely, Frédéric Ribault General Manager

Knoxville, Tennessee
Reviewed March 8, 2017

Beautiful property. At check in, concierge was very helpful. Bar service was excellent. Clean, large rooms. Breakfast service was terrible. The food was not replenished on buffet. After three requests to a variety of waitstaff over the course of thirty minutes and condescending "that's not my problem" responses, we were less than pleased with the service. Expected more from a...

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Helpful?
Thank babykitty405
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear babykitty405, Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires. It is a pleasure to know that you found our rooms comfortable and our team helpful. Regarding our breakfast service, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest...

Calgary, Canada
Reviewed March 7, 2017

We stayed in this hotel for 3 nights during a recent trip. The location is wonderful-on a quiet side street but within easy walking distance to great shops, restaurants and parks. The staff were friendly and efficient. Our room was large with a very comfortable bed, nice linens and amenities and good wifi. We were able to check in early...

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Helpful?
Thank Curlew1978
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Curlew1978, Greetings from sunny Buenos Aires. Thank you for your very kind comments regarding your stay with us. It is a pleasure to know you have had such a pleasant stay, it is our main goal to make you feel at home. Looking forward to receiving you again soon. Yours sincerely, Frédéric Ribault General Manager

Auckland Central, New Zealand
Reviewed March 4, 2017

This is my second trip to BA and first time at the Sofitel there. This is a luxury hotel in a pleasant part of BA. We stayed in a standard room which was sophisticated in style, although not overly large. The wardrobe was small and there was no tea and coffee making facilities. The room had a safe that was...

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Helpful?
Thank Wayne_Auckland
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Wayne_Auckland, We very much appreciate your kind comments regarding your stay at the Sofitel Buenos Aires. Regarding your experience at our bar, I am sorry that it did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we will have your comments regarding the music played in the evening in consideration. I...

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06/04/2017 06/05/2017
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Staying in Retiro

Neighborhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighborhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $211 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#36 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travelers.
19 questions
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Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best rooms are high and frontal”
RaylerErse, 1 week ago | Read review
“If you are coming for a couple of days, it might be ok. Don't expect good food or spacious rooms.”
michellesamarag, 2 weeks ago | Read review
“There is a grocery store close by with anything you would need for a picnic including a fabulous selection of wines”
402dougd, Apr 10, 2017 | Read review
“Awesome safe, central beautiful quality hotel. The bed linen and mattress were awesome. Book the Sofitel!”
0VT, Apr 9, 2017 | Read review
“try to avoid rooms overlooking the train station”
Claudiobxl, Mar 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$257* /night
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Booking.com$284
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HotelQuickly$374
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Prices are for 1 room, 2 adults
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