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Sofitel Buenos Aires Arroyo

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Sofitel Buenos Aires Arroyo
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1,048 Reviews from our TripAdvisor Community

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Showing 605: English reviews
London, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

We arrived in Panama and made the mistake of booking the Plaza. We went to the Sofitel and managed to book several nights there. From the beginning to the end the staff were great. The reception did everything the could to find us accommodation. The concierge , a special thanks goes to Marie Jose , who gave us excellent advice... More 

Helpful?
Thank robert a
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Robert A: We appreciate your comments regarding your stay at Sofitel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially Maria Jose and Juan, who I am certain will be encouraged by your remarks. We are very grateful for your opinion and our staff is looking forward to... More 

San Francisco, California
Level Contributor
1,467 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 1,187 helpful votes
Reviewed 3 weeks ago via mobile

We stayed 5 nights at this hotel and the highlight was the staff, who on every occasion went above and beyond to be helpful. It's in a great location for transport, walking and also the ferry terminal. We had a lovely big room with a very comfy bed. My only slight criticism was being on a higher floor the water... More 

Helpful?
Thank Travellover6128
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Travellover6128, Warm greetings from Sofitel Buenos Aires! Thank you for taking the time to share your kind comments about your experience. It gives us great joy to know that you were pleased with the service provided by our team, who work to provide a service of Excellence. In regards to your comments about the water pressure and furniture, we... More 

virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

This hotel is very European in nature, beautiful and located in a great part of the city. From the moment we checked in to the moment we checked out, everyone was beyond helpful. The hotel and room were beautiful, clean and welcoming. The restaurant has outstanding food and again the hotel staff was more than accommodating in all our requests.... More 

Helpful?
1 Thank scottno
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear scottno, Our greatest motivation are words like yours, which move us and encourages us to keep giving our very best. We are delighted that you liked our Architecture and location! That our Service was beyond helpful and that your room was to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be... More 

The Hague, The Netherlands
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

The moment you walk into this hotel you experience what a great hotel this is; very nicely decorated, friendly and punctual service, comfortable and well appointed rooms. Also the area where the hotel is located is nice and relatively quiet.

Helpful?
Thank Willibrord43
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Willibrord43, We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires. It is always a pleasure to receive positive feedback your comments serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit... More 

Paris, France
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 26, 2016

I had a wonderful experience at this hotel, where I spent one week as a guest and organized a one-day conference. The common areas of the hotel are beautiful and the service is truly top notch. The breakfast buffet is generous and the cafe and restaurant in the hotel offer a nice choice for lunch, dinner and drinks. Absolutely every... More 

Helpful?
1 Thank Valerie L
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Valerie L, Thank you for taking time to share your comments about your experience in Sofitel Buenos Aires. We were delighted to know that you enjoyed your stay with us and that during your meeting everything went perfectly. Thank you also for your comment regarding the service provided by our team. Comments like yours provide us with a valuable... More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 25, 2016

The hotel facilities, rooms and location were great. Generally the staff were good but a little "condescending". Overallworth visting and a great location. Would recommend this hotel to anyone and worth the money.

Helpful?
Thank Gaoren
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Gaoren, Thank you kindly for taking the time to write about your experience in Sofitel Buenos Aires. All your comments are of great value and help us become the Hotel we hope to be. Thus, your comments about our service are essential for us to take the proper actions. With that said, we appreciate each word and we are... More 

Sheffield
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 22, 2016 via mobile

This hotel is well located in the historic parts (Recoleta) and so you can explore the area on foot. The hotel is the height of luxury with a welcoming bar, and impressive library, and the breakfast is excellent. The staff give prompt and friendly service. The rooms are excellent with very comfortable beds and an excellent bathroom. We would stay... More 

Helpful?
1 Thank md1re
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear md1re, Thank you for your warm words about your experience in Sofitel Buenos Aires. We appreciate your comments and read them with great pride. We hope to receive you in our home once again so that you may have a pleasant and Magnifique stay with us. We remain at your entire disposal. Kind regards, Frédéric Ribault. General Manager More 

Auckland, Auckland, New Zealand
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 21, 2016

A wonderful respite from the bustling streets of Buenos Aires Perfectly appointed rooms with everything you need a bath included ! A pool and gym albeit small in the basement is enough if you are wanting to exercise away the excellent food and of course malbec available in BA Staff are courteous friendly and helpful if you need directions or... More 

Helpful?
Thank Wendie F
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Wendie F, Thank you for taking time to share your comments about our hotel. We are pleased to know that you enjoyed a Magnifique experience with us. It is always a pleasure to receive positive feedback speaking of our Team, who are the key in our Hotel. I will share your comments with our team. I am sure that... More 

Canberra, Australia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2016 via mobile

This hotel is very well suited to the inner city of Buenos Aires and the ritzy suburb or recoletta. The lobby is an amazing open area with a glass roof and dripping in deco trimmings. The rooms are in keeping with the grand deco facade and whilst yellow and slightly dated the hotel feels cozy and is a great center... More 

Helpful?
Thank CBRJoshG
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear CBRJoshG, It is always a pleasure to receive positive feedback and read about the lovely architecture we have the honour of having. I will share your comments with our team, not only for the points of improvement, but also because I know your words will serve as an encouragement to all of our staff as we strive to continuously... More 

Bristol, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 19, 2016 via mobile

I spent a weekend coming and going from this place and enjoyed everything it had to offer me. The room I spent time in was very apt and the reception bars and surrounding amusements great. I would recommend having cocktails at the bar the quality of them surpassed much on offer in 'first world countries'

Helpful?
Thank Andres A
FredericRibault, General Manager at Sofitel Buenos Aires Arroyo, responded to this review

Dear Andres A: Thank you for taking time to share your comments about your experience in our hotel. We were delighted to know that you were pleased with the room you stayed at and the our Cocktails offered at our Bar Cafe Arroyo. I stay at your disposal for any request you may have and I look forward to welcoming... More 

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Staying in Retiro

Neighborhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighborhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sofitel Buenos Aires is located in the tranquil and charming Arroyo Street, surrounded by enchanting and quiet sidewalks flanked by trees, the area is a heaven made up of antique shops and art galleries, a true epicenter of culture. The hotel features a perfect blend of the French savoir faire and the Argentine tradition, with an ambiance complementing exquisite decor and the delicate scents of soft flowers, awakening the senses of guests and giving them the feeling of being where true luxury sits. ... more   less 

Additional Information about Sofitel Buenos Aires Arroyo

Address: Arroyo 841 | C.A.B.A, Buenos Aires C1007AAB, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $258 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Buenos Aires Arroyo 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Sofitel Buenos Aires Arroyo Hotel Buenos Aires
Buenos Aires Sofitel
Hotel Style:
#9 Business Hotel in Buenos Aires
#14 Luxury Hotel in Buenos Aires
#17 Romantic Hotel in Buenos Aires
#37 Family Hotel in Buenos Aires
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Buenos Aires Arroyo staff and other travelers.
13 questions
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over a year ago
Nashville, Tennessee
1 month ago
Lebanon PA
3 months ago

See all questions (13)

Questions? Get answers from Sofitel Buenos Aires Arroyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a room on the 7th floor and one on the 3rd. Both faced the street and were quiet. The street is not very noisy.”
 of 5 bubbles ValerieL373, Oct 26, 2016 | Read review
“No views unless you are on an upper floor. Not sure of added cost.”
 of 5 bubbles Mostowich, Oct 7, 2016 | Read review
“We stayed on a high floor that appeared smaller than lower floors and was very quiet.”
 of 5 bubbles DavidY90, Sep 29, 2016 | Read review
“be careful with the dark rooms left and right side of the elevator”
 of 5 bubbles SavourTheExperience, Sep 22, 2016 | Read review
“All rooms similar”
 of 5 bubbles Emmepie, Aug 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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