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Serena Hotel

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Serena Hotel
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380 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Atlanta, Georgia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I returned from my second stay at The Serena where I found it two years ago: a warm cozy hotel with excellent rooms and a very friendly staff. We were fortunate that our rooms were ready for an early morning arrival. The staff at the Serena are very warm and friendly. The breakfast is very nice with great selections of... More 

Helpful?
Thank ATLluxury
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado, agradecemos nuevamente sus comentarios, gracias por hacernos saber que vamos por buen camino, nuestra mayor satisfacción es que vuelvan... More 

Madrid, Spain
Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 14, 2016

It is a nice and charming hotel very well located in Buenos Aires. Very close to downtown and the best neighbourhoods of the town. Rooms are just ok. The main issue has been that at the time of getting a taxi front desk doesn't help you and you must catch one at the street... not very helpful.

Helpful?
1 Thank pablo F
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, gracias por sus comentarios saludos cordiales More 

Switzerland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 1, 2016

Unknown quiet little hotel - I recommend Perfect hotel for leisure (location & price) Rooms : good Pubic area : nice Restaurant : poor, but OK. Price : very good deal for the location and the price-quality ratio is fantastic.

Helpful?
Thank Sugus-le-Nain
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente, saludos. More 

New York City, New York
2 reviews
4 of 5 stars Reviewed April 26, 2016

I stayed one week at Hotel Serena (my 3rd time) . Stuff is outstanding, very helpful .The hotel has a lovely room where you have breakfast every morning looking at a very pretty "patio' garden.Breakfast is V good : delicious fruit salad ,yummy "media lunas" , good coffee and they offer to make any kind of egg free of charge... More 

Helpful?
Thank alejandra H
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimada Huésped, muchas gracias por sus comentarios, siempre tratamos de que sus próximas estadías sean aun mejores de las que... More 

Minnetonka, Minnesota
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

We stayed in this hotel twice in March and both times we were very pleased with service. The staff is outstanding, they were very helpful accommodating us. There is no coffeemaker in a room, however we were getting hot water any time without charge. Location is good too, we mostly walk or took taxi. Recoleta cemetery is in walking distance.... More 

Helpful?
1 Thank Fatida
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente, Saludos More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2016

This was my second time staying at this boutique hotel in a wonderful neighborhood and lovely hotel setting. The service is outstanding as I injured my knee and the staff were so accommodating with frequent ice bags . The spa area and pool are inside and it was such a welcome relief and oasis. The hotel arranged a fantastic massage... More 

Helpful?
1 Thank Contessa925
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped muchas gracias por sus comentarios, lo esperamos nuevamente , saludos More 

Houston-Tx
Level Contributor
332 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed March 14, 2016 via mobile

First time in this area, Retiro and the hotel is better than we imagine.Very comfortable room, nice WiFi, the AC works quiet , the staff is very friendly and kind. They have a nice pool and spa, very good breakfast and close to the mall , groceries stores, and minutes to the many attractions.

Helpful?
1 Thank Celita Louback W
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios, lo esperamos nuevamente Saludos More 

Boston, Massachusetts
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed February 14, 2016

I believe this hotel is adult only, so in case you're not sure, not family friendly. We happened to be traveling without our kids so I didn't ask, but saw a sign when we arrived. Interesting, I guess nice for business travelers (?). The rooms here were modern and nice. Nothing over the top, but clean, spacious and comfortable. Breakfast... More 

Helpful?
2 Thank walkaboutnyc
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, le agradecemos mucho sus comentarios, nos hace saber que vamos por buen camino y le agradecemos que nos... More 

Bologna, Italy
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 10, 2016

I stayed at the Hotel Serena in the first week of February 2016 for business needs. The experience was literally divine. The room was very large, the bedrooms was comfortable and decorated in taste. Always clean rooms and the reception service was always ready to respond about all my needs. The breakfast is GREAT, delicious croissants, fresh fruit salad, cold... More 

Helpful?
2 Thank stefanofratepietro
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimado Huésped, muchas gracias por sus comentarios y recomendaciones, esperamos que vuelva pronto, saludos cordiales. More 

Waunakee, Wisconsin
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 9, 2016

We stayed here in November 2015 based on a recommendation from a cruise travel company. The location in Recoleta was perfect, allowing us to walk to the Cemetery, artist's fair, Teato Colon, Museo Nacional and nearby good restaurants. The desk staff was very friendly and made recommendations and arrangements for reservations at excellent restaurants. We are an older couple and... More 

Helpful?
Thank CST747
serenabue, Gerente at Serena Hotel, responded to this review
Google Translation

Estimados, fue muy grato tenerlo como huéspedes, gracias por sus comentarios, los esperamos nuevamente y agradecemos sus recomendaciones, saludos cordiales. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Retiro

Neighborhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighborhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Serena Hotel

Address: Libertad 1617, Buenos Aires, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: $152 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel 4*
Number of rooms: 34
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Buenos Aires
#23 Luxury Hotel in Buenos Aires
#23 Romantic Hotel in Buenos Aires
#58 Business Hotel in Buenos Aires
#79 Family Hotel in Buenos Aires
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