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Ker Recoleta Hotel & Spa

Overview
  • Excellent17%
  • Very good44%
  • Average26%
  • Poor8%
  • Terrible5%
  • Apr 2, 2018
    “Chosen for location, but it was fine.... mostly”
  • 2 weeks ago
    “Avoid this hotel ”
Marcelo T. Alvear 1368 Capital Federal, Buenos Aires Argentina See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,076)
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1 - 5 of 49 reviews
Reviewed 2 weeks ago via mobile

Worst hotel I’ve stayed in in BA. It’s dirty and the staff are rude, poorly trained and generally useless. Breakfast is rubbish and check out was unacceptably slow. The rooms are very dingy and the whole place is in need of a refurb

Date of stay: November 2018
Thank seanfunk
Response from KerHoteles, Director Comercial at Ker Recoleta Hotel & SpaResponded 3 days ago

Dear Sean Thank you for sharing your opinion with us. We regret not living up to your expectations. The opinion of our guests is very important for us and we work very hard to create great experiences. Best regards

Reviewed August 27, 2018

Definitely not worth what it costs. - Overburdened staff and facilities not taken care of. 2hs+ to be served dinner - Poor WiFi, sometimes lost connection; Poor view - Kind of OK Pool - Location is rather practical

Date of stay: August 2018
Thank Federico M. R
Response from KerHoteles, Director Comercial at Ker Recoleta Hotel & SpaResponded August 29, 2018

Dear Federico We thank you for sharing your experience and opinion. For us it is essential to receive feedback from our guests in order to find things in which we can work to improve the quality of service. We are at your disposal, Best Wishes

Reviewed April 6, 2018

Very dirty. The pool area had a stinky smell and was dirty. The floors were dirty and the doors had the finger prints of thousands of people that visited the place during the last years. The warpool was "green" and the water was probably not...More

Date of stay: April 2018
Thank fgherrera
Response from KerHoteles, Director Comercial at Ker Recoleta Hotel & SpaResponded April 23, 2018

Dear Guest Thank you for sharing your opinion. It is very important for us to know what our guest think about the services that we provide. Our Spa is open from 10 to 20hs, as the space is limited, we organized the access within shifts...More

Reviewed April 2, 2018

I stayed here for a wedding. My friend had a room on a different floor. All staff were very helpful to me, even with my poor Spanish. My room was spacious and well-equipped, save for a poorly thought out sink and bathroom juxtaposition that required...More

Date of stay: March 2018
1  Thank DonnaSPDX
Response from KerHoteles, Director Comercial at Ker Recoleta Hotel & SpaResponded April 23, 2018

Dear Guest Thank you very much for posting your opinion. It is very important for us to know what our guest perceive from the service that we offer. We hope you take us into account is your next visit. Best Regards from Ker Recoleta staff.

Reviewed February 26, 2018

stayed in this hotel for 2 nights and was due to come back for 4 nights when I returned t BA. Checked in an hour before official check in time. Asked if I could use the spa/pool area while I waited for the room to...More

Date of stay: February 2018
Thank londonboyo
Response from KerHoteles, Director of Sales at Ker Recoleta Hotel & SpaResponded March 23, 2018

Dear Guest Thank you for taking time to writte your opinion. It gives us tools to keep improving our services.

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About
Description
Located in an exclusive area, the charming Ker Recoleta Hotel & Spa offers 92 rooms and suites, combining design, coziness, technology and comfort. The hotel is located between the Recoleta neighborhood More and downtown Buenos Aires, at walking distance from the main shopping centers, tourist spots, and major neighborhoods of the city, including fast access to airports and bus/railway terminals. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Spa
Fitness Center with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
$58 - $131 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Hotel & Suites Recoleta
Also Known As
Ker Recoleta Hotel Buenos Aires
,
Ker Recoleta Hotel And Spa
Location
Argentina > Capital Federal District > Buenos Aires > Retiro
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
$58 - $131 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Hotel & Suites Recoleta
Also Known As
Ker Recoleta Hotel Buenos Aires
,
Ker Recoleta Hotel And Spa
Location
Argentina > Capital Federal District > Buenos Aires > Retiro
Photos
Traveler (402)
Room & Suite (123)
Dining (41)
Pool & Beach (22)
Family and Play Areas (7)
Business Center & Event Rooms (3)
Nearby
Retiro
Exquisite palaces and luxurious apartment buildings
combine with art galleries and exclusive boutiques to
make Retiro the perfect spot for those who enjoy
sophistication. However, the non-stop foot traffic to
and from Retiro train and bus terminals, accompanied
by the myriad of trucks leaving and arriving at the
port, mean this neighborhood is never truly at rest.
One minute you are walking down a street dotted with
...More
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Questions & Answers
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Room Tips
"do not chose this hotel"
fgherrera
Apr 6, 2018
Read review
"if you still want to stay there despite my review try to get a room with external window"
SonjaS1
May 1, 2017
Read review
"Make sure the air extractor works"
GabrielLima_Peru
Oct 3, 2016
Read review
"Rm 502 had been upgraded."
HappyTraveller123480
Jul 6, 2016
Read review
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