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CasaSur Recoleta

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CasaSur Recoleta
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586 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Could not have been a better stay. There were 5 of us in 3 rooms, everyone felt that we had been really well looked after (reception, luggage, and help to find restaurants etc). The staff even spend a lot of time looking into my fathers onward travel - making sure he could get medicine at his next destination. Also, we... More 

Helpful?
Thank Wyndham A
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, Greetings from sunny Buenos Aires! I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us a comment on your experience in the hotel. We are pleased to know you had a great experience at CasaSur Recoleta and I look forward to... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We both found this neighborhood lovely and convenient for dining and little bakeries, ice cream shops and fun. Walked to the cemetery 3 times and to the outdoor fair on Sunday, only five minutes. Many food choices and the best epanades around! Referred by the staff. They were very helpful!

Review collected in partnership with this hotel

Helpful?
Thank Karen G
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, Greetings from sunny Buenos Aires! I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us a comment on your experience in the hotel. We are pleased to know you had a great experience at CasaSur Recoleta and I look forward to... More 

Singapore, null, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Service is first class ( i dont use this term loosely). Front desk go out of their way to serve. The art decor is charming and I was pleasantly surprised by the spacious rooms in this boutique hotel. Location is in upscale Recoleta neighborhood, close to downtown and within walking distance to most amenities (banks, groceries, etc). Hotel has a... More 

Helpful?
Thank Reshpop
Guest R, Director de Relaciones Públicas at CasaSur Recoleta, responded to this review

Dear Guest, Greetings from sunny Buenos Aires! I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us a comment on your experience in the hotel. We are pleased to know you had a great experience at CasaSur Recoleta and I look forward to... More 

Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Casasur was a comfortable stay, although I think we were given the "bargin room" on the first floor. The room itself was comfortable and clean, although very small and plain. Our friend stayed on a higher floor (same price) and had a fabulous balcony and much larger room. The front desk staff is absolutely fabulous! They were helpful with everything... More 

Helpful?
Thank Raotery
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us your comment on your experience in the hotel. Your feedback is really important for us in order to improve our service. I am truly sorry for the inconvenience regarding the room,... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2016

Hard to know where to start with this review. My mother and I were in town for a family emergency. My father lives in BA and we live in the United States. It turned out to be the most stressful two weeks of my entire life - we weren't familiar with the city, the ins and outs of the country's... More 

Helpful?
Thank vsmin
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Samantha, Greetings from Buenos Aires! I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us your comment on your experience in the hotel. We are thrilled to know that you had a great time in the hotel regardless the reason of your... More 

Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

We chose Casasur for it's location and good reviews. The room was spotless and very comfortable and extremely quiet! Could not believe we could not hear any traffic. We had a room on the 6 th floor looking onto the inside court. Only negative is that breakfast could have been a bit better.

Helpful?
Thank Rexenmaggie
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us your comment on your experience in the hotel. Your feedback is really important for us in order to improve our service. I am thrilled to know that you had a great... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

The hotel staff made our stay a most memorable experience. Matias help arrange everything from transfers, dinner and a tango show. Emiliano was pleasant and gave us great advise on things to do and see. When I inquired about trying out Matte, he was so kind to bring some to my room so that I experience a traditional Argentinian custom.... More 

Helpful?
Thank Eli B
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us your comment on your experience in the hotel. I am thrilled to know that you had a great time in the hotel as well as in the city! I guess being... More 

UK
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

The hotel has a great location in easy reach of many attractions. Staff are very pleasant and attentive with a free (limited) breakfast and welcome drink However our room on the second floor at the front was small, furnishings a little cheap and basic and being on one of the main city centre streets traffic noise went on late into... More 

Helpful?
Thank AlanJUk
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, Greetings from CasaSur Recoleta! We would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us a comment on your experience with us! First of all, I would like to apologize for the inconveniences you experienced during your stay in the hotel due... More 

Buenos Aires, Argentina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2016

Our three-night stay was, overall, very nice. We chose it because of its excellent location and good reviews. From the first moment, staff was unusually polite and willing to satisfy any need. Our room was small with a small living room + table + balcony and an extra bathroom. These are small indeed but since we were two, each one... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Patricia d
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, Thank you for taking the time to share your comment on TripAdvisor on your recent stay with us at CasaSur Recoleta. I am glad to know you enjoyed the neighborhood and your room! However I am extremely disappointed that your impression on our breakfast was not as imagined. I thank you for bringing this matter to our attention,... More 

1 review
5 of 5 stars Reviewed June 6, 2016

Front end counter and door man were a great help and happy to assist. they spoke great English and helped us plan and find outings. We played golf at Olivos golf course, the number 2 rated golf course in Argentina. We ate dinner at a great bar, wonderful food and atmosphere

Helpful?
Thank Charles P
Guest R, Director de Relaciones con Clientes at CasaSur Recoleta, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing CasaSur during your stay in Buenos Aires and for taking your time to leave us your comment on your experience in the hotel. I am thrilled to know that you had a great time in the hotel as well as in the city! I guess being... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Recoleta

Neighborhood Profile
Recoleta
Characterized by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighborhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centered on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
CasaSur stands out for its uniqueness, its room concept, innovation and personalized service. Located in the distinguished Recoleta neighbourhood, near by several cultural, gastronomic and art attractions.The combination of textures and noble materials outstands in each one of the 36 neoclassic style rooms. A warm environment, where details were thought to meet guests’ needs, at any time for every requirement. ... more   less 

Additional Information about CasaSur Recoleta

Address: Recoleta Avenida Callao 1823, Buenos Aires C1024AAE, Argentina (Formerly CasaSur Art Hotel)
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: $198 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CasaSur Recoleta 4.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casasur Art Boutique Hotel
Hotel Style:
#8 Spa Hotel in Buenos Aires
#17 Luxury Hotel in Buenos Aires
#28 Family Hotel in Buenos Aires
#37 Business Hotel in Buenos Aires
#37 Romantic Hotel in Buenos Aires
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