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This is a very nice place to stay, tastefully decorated and ammenities are standard. Very clean. A little noisy, but to be expected. Breakfast-standard. The shining star of this location is the staff-they are stellar, especially the housekeeping staff, super nice!
Thank Charlet E
Response from Rose H, Guest Relations Manager at Holiday Inn Express MaranaResponded 4 weeks ago
Thank you for sharing your guest experience. I am very happy to hear that my team were helpful and super nice. Our goal everyday is to have our guests feel welcomed and at home. We look forward to having you stay with us again.
Extremely disappointed in this hotel. I don't even think it warrants having the HIE logo. It's an older hotel like it used to be a very cheap hotel and now they are trying to make it in to a HIE. The hotel is old, tired...More
Response from Rose H, Guest Relations Manager at Holiday Inn Express MaranaResponded February 8, 2018
Thank you for taking the time to share your personal guest experience with us. We are sorry to hear you had a less than pleasant stay with us. I greatly appreciate you bringing this to my attention and apologize for any inconvenience you may have...More
This location was close to relatives, but it is a nice place that is close to many places to eat, places to shop, including the outlet mall. Staff was nice, room was clean each day and there was a nice selection at breakfast.
Response from Rose H, Guest Relations Manager at Holiday Inn Express MaranaResponded February 7, 2018
Thank you very much for taking the time to write your comments. We are very pleased to hear that you enjoyed your stay and found our location convenient. We hope that you enjoyed your time with your family. We look forward to seeing you again.
The hotel was a little difficult to get to due to road construction ( not their fault obviously) but not a big deal. We had requested an early check in and the room was ready when we got there about 1:00. The clerk at the...More
Thank Rashelle S
Response from Rose H, Guest Relations Manager at Holiday Inn Express MaranaResponded December 22, 2017
Our apologies for the road construction. I am pleased to hear that a team member was able to honor your request and get you check in early. Our breakfast opens earlier during the week and regular time on the weekends. It is nice to...More
It's a nice representation of the brand. The staff was welcoming and the place was decently clean. A nice sized room, and it was clean and comfortable. Good mattress and pillows. the location was quiet and close to shopping and a few restaurants. It's a...More
Thank Bernardo F
Response from Rose H, General Manager at Holiday Inn Express MaranaResponded November 22, 2017
Thank you for your review! Thank you for your loyalty to our brand hotel. We look forward to seeing you again on your next stay!