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TUI MAGIC LIFE Waterworld

Belek Mahallesi, Iskele Caddesi, No: 6A, Belek 07506 Turkey
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Guests1 room, 2 adults, 0 children
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Traveler (2036)
Pool & Beach (277)
Dining (205)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Waterworld Belek by MP Hotels is an all-inclusive paradise for families and anyone that wants a progressive, fun and restful holiday escape. It is a resort devoted to entertainment, fantastic food and all around vacation fun. The resort has 11 swimming pools with 7 slides that accompany these pools, as well as its own private beach. Local and international food are available at the main restaurant, and the bars provide cool refreshments and tasty snacks.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Public wifi
Paid wifi
Internet
Sauna
Adult pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Massage
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
German, Turkish
1,917Reviews269Q+A67Room tips
Traveler rating
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Popular mentions
We had great expectations to this holiday, but was disappointed. First of all this is not a 4+ star hotel. It is less than a 4 star. We had room in the village, which was ok. Good size, but a bit old. The hotel is massive, with a lot of sport activities, a nice beach, water slides and several pools. Good WiFi connection everywhere. In general we could always find a free sunbed around the poolside, but it's a problem that people lay towels on the sunbeds at the beach. The staff don't care about this. At times the toilets were quite dirty, espy around the pools. The distance to walk is a bit long, depending on where you stay. The staff generally don't speak English, some speak German. In the reception they don't even speak English. Most guests are German or Russian. We were disappointed with the quality of the food. Especially the breakfast. They have nice yoghurt,but not any healthy cereal (only chocolate flakes). They have nice bread, but no white cheese or ham/meat to have on the bread. The salad bar was great, and also most turkish dishes was nice. They also serve ice cubes from tap water without informing the customers. In total this is a ok hotel, and I won't come back.
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Response from Tui MagicLife W, Halkla İlişkiler Müdürü at TUI MAGIC LIFE Waterworld
Responded 4 days ago
Dear ingvildnjac, Thank you for having chosen TUI MAGIC LIFE Waterworld for your holidays! We also thank you for your feedback and regret that your stay didn’t pass the way you imagined it. Please be informed that in all departments we have English speaking staff, especially at the Reception and Guest Service Team there is always someone English speaking available. Thank you for your comments regarding the food and the cleanliness, we will forward them to the responsible colleagues. We would be happy to welcome you soon again in one of our TUI MAGIC LIFE hotels in Turkey! Sincerely, İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld
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+1
On arrival at TUI Magic Water World we were warmly greeted by TUI staff and reception staff. After explaining the lay out of the resort and how to acquire towels we were taken to our rooms by a motor cart. The cleaning staff, waiters, bar staff, reception and entertainment team were very friendly and professional in all that they did. The complex itself is enormous and surrounded by stunning gardens that are very well kept by a team of gardeners. A wide variety of plant and bushes can be found every where you look. Hidden in them are private areas for you to use with hammocks and sun loungers. On the sun loungers point, I believe there is over 2500 sun loungers so no need to “ fight” for a spot. With any place there are prime spots that people will get up early to reserve there place but there is no need really. Dotted around are numerous pools, the main pool with the water slides which is situated in front of the private beach you can use, again with ample sun loungers. The Relax pool, one of our favourites, is extremely quite, most of the time. It can be a little shaded at times with all the trees, but still a lovely location. Has a lovely Aqua Bar. Wonder around and you’ll find more pools dotted around. There is a Spa Centre which is free to use, unfortunately we didn’t use so cant comment on this Entertainment was pretty good and there always seemed to be something happening through out the day for children of all ages. A wide choice of sports if you decide to be a bit more active and a good selection of water sports. The food was outstanding and always something nice and tasty to eat from the main buffet area. There are a few extra restaurants on the complex but you do need to book in advance, if possible before you arrive. We only managed to book the Fish restaurant, which was excellent. For lunch we tried Basta Pasta, well worth a visit for lunch, fresh pasta meals that are extremely tasty. We have only one complaint, which was our room when we first arrived. On arrival to the room ( 4104 ) there was a musty smell through the room, including the wardrobes, so much so that my wife refused to hang her cloths up in there. At this point we should have said something to reception but I didn’t. After 5 nights the smell had become to much and we mentioned this to guest services and spoke to Lisa. She immediately sent some house cleaning, engineer and herself to our room and agreed that this wasn’t acceptable. Unfortunately the hotel was at 100% capacity se we were unable to move that night, however they would look into why it was so musty that night while we were out for dinner. When we came back, the room was worse than before, the musty smell had been drowned out by the smell of sweaty socks! Again we spoke to Lisa from customer services who asked an engineer to look at the air conditioning unit. This didn’t resolve the matter that evening. The following day, true to Lisa’s word, we were shown another room that we could have for the remaining two days. This room was so much nicer in every way (Room 2111 ) It was a family room with two bedrooms and a host of little extras in the bathroom. It had a much fresher feel about it compared to our previous one that seemed a little tired. Anyway, thank you Lisa for sorting out our issue. We would like to take the opportunity to than all at TUI Magic Water World for a fantastic holiday. It’s a shame that it won’t be a TUI destination in the future as I believe it is being taken over by another tour operator. Thanks again for a great holiday.
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Response from Tui MagicLife W, Halkla İlişkiler Müdürü at TUI MAGIC LIFE Waterworld
Responded 5 days ago
Dear topher196745, Thank you for your positive review about TUI MAGIC LIFE Waterworld. We are very pleased to read that you felt well with us during your stay. We would be happy to welcome you soon again in a TUI MAGIC LIFE club in Turkey! Kind regards İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld
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Room not good but location OK resort verry good staff good restaurants very good and big beach is very clean we have many choice about entertainment its very nice everybody friendly and smiling and by the way water sport and alacart restaurant it's free it's very nice
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Response from Tui MagicLife W, Halkla İlişkiler Müdürü at TUI MAGIC LIFE Waterworld
Responded 6 days ago
Dear James S, Thank you for your positive review about TUI MAGIC LIFE Waterworld. We are very pleased to read that you felt well with us during your stay. We would be happy to welcome you soon again in a TUI MAGIC LIFE club in Turkey! Kind regards İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld
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+1
Was our first family trip to Turkey. Can not imagine a better choice. Everything was amazing, jad a great rest. Hotel and it’s teritory, events cover everything You need, there is no necessity to leave groundings. An extra plus that hotel is close to airport! Small minus for tidyness in rooms, but there were no time to spend there exept a nap for babies. Beach is sandy with little stones so no nerd for swimming shoes. A lot of activities to choose from. Food is great, variety is big and quantities are enormous :D Staff is friendly, children are adored here. Will come back there again! Village area is quite (right next ro adult pool) though next time would choose other building, closer to main one and the activity pool which is more relevant with children. Our biggest recommendations!
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Response from Tui MagicLife W, Halkla İlişkiler Müdürü at TUI MAGIC LIFE Waterworld
Responded 6 days ago
Dear jugak, Thank you for taking the time to share your impressions. We appreciate your kind comments about TUI MAGIC LIFE Waterworld and hope to see you soon again in a TUI MAGIC LIFE club in Turkey! Warmest regards, İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld
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Water slides are the star of the hotel. Our son spent all day enjoying them. Room was nice. I recommend staying in the main building if you have kids, it’s closer to the pools and the beach. Food could be better. Especially the desserts.
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Response from Tui MagicLife W, Halkla İlişkiler Müdürü at TUI MAGIC LIFE Waterworld
Responded 6 days ago
Dear Nergis V, Thank you for your positive review about TUI MAGIC LIFE Waterworld. We are very pleased to read that you felt well with us during your stay. We would be happy to welcome you soon again in a TUI MAGIC LIFE club in Turkey! Kind regards İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld
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PRICE RANGE
$181 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
magic life waterworld imperial hotel belek
FORMERLY KNOWN AS
Magic Life Waterworld Imperial
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceSerik DistrictBelek
NUMBER OF ROOMS
772
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