Ela Excellence Resort Belek

Ela Excellence Resort Belek

Лайк Хаус
Traveler (8315)
Pool & Beach (927)
Excellency Suite
Room & Suite (651)

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About

4.5
#20 of 97 hotels in Belek
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.5
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Russian, German, Turkish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Badminton
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Boating
Canoeing
Game room
Hiking
Tennis court
Water park
Aerobics
Aerobics offsite
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
4.5
4.5 of 5 bubbles7,464 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Ela Excellence Resort Belek is lauded for its spotless premises and attentive service, with travelers regularly complimenting the thorough daily room upkeep and the resort's lush location near the sea. While guests love the spacious and comfortable rooms, a few mention issues with air conditioning and duplex privacy. The hotel's ambiance, characterized by stylish decor and lively entertainment, is a hit, although some guests find the nighttime music too loud. The extensive amenities, including dining and kids' clubs, are well-received, yet opinions on value for money are mixed.
Location
Picturesque
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish

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7,464Reviews675Q+A100Room tips
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Detailed Reviews
thefitter wrote a review Mar 2020
heywood446 contributions79 helpful votes
5.0 of 5 bubbles
Went here to relax and did just that.
Great hotel with fantastic service, staff without exception were always looking to make sure our stay was perfect. Here first class service was given, and then accepted any tips, unlike some places that want a tip to give good service.
Food was very good , great variety,the soups were always hot as was most of the food, on the odd occasion warm , never cold.
Kitchen staff were always checking and removing any food they felt needed changing.
As it was low season we knew it had limited facilities, entertainment was for us ok, no complaints.
Cinema shows films twice a day lots of children's films in the 2.30 showings, seats around 80 people.
The 24 hour bar has pool tables of an ok quality, ten pin bowling was fun ( £5 ) per person per game , also the games room has plenty of machines which take tokens ( 80 pence ) per token, you can get them at bowling section.
Rooms were good , as stated by others not very good with coffee and milk quantities, that aside everything else spot on.
We were in 2336 facing mountains fantastic views.
Very focused for the disabled, I did not see anywhere that the disabled could not go even the beach has a ramp for access.
Although it was low season looking around they look like even in high season there is lots of space and facilities, so as not to feel crowded.
Had only couple of issues , i mentioned them to management, and they dealt with them straight away. You cannot ask for more than that.
Highly recommend hotel.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Res... B, Менеджер по обслуживанию клиентов at Ela Excellence Resort Belek
Responded Mar 13, 2020
Dear thefitter, Thank you so much for sharing your review and positive feelings with us. We are happy that you spend very good time in Ela Quality Resort. Your positive comments about the staff are an honor for us. We will be sure to pass on your kind words to our colleagues, it made us really proud. We feel so motivated and full of excitement too see our guests satisfied with our services. It has been a great pleasure to having you as our guest and we all look forward to welcoming you back to our resort in the near future. Kindest Regards,
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JN uk wrote a review Aug 2020
Atherstone, United Kingdom19 contributions8 helpful votes
4.0 of 5 bubbles
We are on day 11 of 14 at the moment and when we arrived it was very nice.

Pretty quiet initially and we were able to get to the pool at 10am and select a sun bed - but what a difference a week makes! This morning the beds around the pools were “reserved” with towels by 7am, and as I write this note at 12.20 half of them are still unoccupied. Nothing special based on previous experience but still frustrating.

The hotel itself is lovely. Huge lobby, nice bars and restaurants, nice pools and well looked after grounds. The main issue though is the service as the number of guests at the hotel in the past week has increased significantly but we don’t see more staff so the ones who are here are worked off their feet, and it can take 30 minutes to get a drink from the main bar in the evening.

As others have mentioned, the buffet restaurant isn’t great in our opinion. There are a lot of Russians and yes, their culture is different to ours, but it is still frustrating when you’re queuing up and someone just goes straight to the front. The food there isn’t great either but some might like it. One thing is that there is no insistence on masks being worn whilst people are queuing for food, which seems strange as no one is able to social distance in that situation (and we have had to consistently stop some families trying to cram into lifts that have people limits for obvious reasons).

We’ve eaten in the a la cartes most nights and most of them have been really nice and worth the €10 per person. The Italian has been a personal favourite for both lunch and dinner but the others were nice too. Apparently the Mexican restaurant also does breakfast - we haven't been there for it but we've heard good reviews. One tip, go to the desk near the entrance to the buffet restaurant and try to book the a la carter in advance as three do get full quickly.

The pool entertainment is good if you like that kind of thing but some of the music accompanying the aqua aerobics is questionable to say the least for a family hotel with many of the songs having very inappropriate lyrics. The entertainment team need to be aware of this.

Cleaning of the rooms is daily but not to the highest of standards as there is still evidence of pre existing drips etc around the basins. It's ok but not "clean clean".

Overall it's a "nice" hotel, and it's obviously lovely to get away after three past few months, but they do need more staff in to cope with increased numbers. We're all in a very strange world at the moment and I'm sure lots of hotels are struggling to adapt, but as more people travel to Turkey, the Ela hotel needs to make sure they have the staff and set up they need to give their guests the level of service I'm sure they are looking to provide, and to get them alongside the likes of the Voyage etc.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Müşteri Hizmetleri / Ön Büro at Ela Excellence Resort Belek
Responded Aug 25, 2020
Dear Guests, Thank you for your feedback about Ela Quality Resort Hotel. We appreciate all the feedbacks from our guests whether they are positive or negative. It helps us understand your expectations and improve ourselves to serve you better. Furthermore, we would like to take an immediate action to your comment made in order to provide the service you and our other guests expect from us. Best regards, Guest Relations Ela Quality Resort
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Ann L wrote a review Aug 2020
Lancashire, United Kingdom22 contributions6 helpful votes
5.0 of 5 bubbles
We have just returned from a 7 night stay at the Ela Quality Resort, first of all id just like to say huge congratulations to all of the staff for their hard work in making the resort safe and clean for guests. Covid 19 protocols are all being following and staff are all wearing masks, although it is not mandatory for guests to wear masks in the hotel. Hand sanitisers are availble throughout the hotel.

I stayed at this hotel with my family including 2 x 17 year olds. We arrived at the hotel late in the evening . We were greeted by a stunning reception area and very welcoming staff, who quickly got us checked in and showed us to our rooms. The room was clean , spacious and had all of the neccasary amenities.

Buffet restaurant is huge , there are servers to serve your food and waiters serve your drinks at your table and there is an excellent choice of food. There is a choice of a la carte restaurants to choose from . None of the a la cartes are included in the all inclusive , there is small cover charge of 10 euro per adult and 5 euro per child . Teppenyaki is payable off the menu, but the drinks are included. Id highly recommend eating at these restaurants.

For lunch there is a choice of the main buffet, the pool bar which serves pizza, kebabs, jacket potatoes, salads, fruit, or waiter service at La Perla restaurant, which is amazing .

We stayed in a sea view room which was in the main building , but next time i would definatley consider the one of the beautiful Lake Houses , they are absolultey stunning. You can also hire beach suites for the day for 100 euros and have your own butler for the day !

There is an amazing entertainments team offering pool games, daytime activities and get everyone up dancing in the evening . My special thank you goes to Emre , Gancel and Sergii who all work tirelessly to make sure your having a great time . The entertainment staff are very friendly and an absolute pleasure to talk too. Well done !!

Fantastic daytime activities and evening entertainment including shows, live music, dancing, also a sports bar, cinema, nightclub and 24 hour bar with Pool tables , bowling. Kids facilities at this hotel are the best ive ever seen .

If you are thinking about staying at this hotel, BOOK IT , you will not be disappointed . Well done ELA . We'll be back soon !!
Read more
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Обслуживание гостей/стойка регистрации at Ela Excellence Resort Belek
Responded Aug 29, 2020
Dear Guests! Thank you so much for sharing your review and positive feelings with us, for such detailed feedback. It is so nice to hear that you had a good time in our hotel. Thank you for your kind words about our staff. Your opinion is very important for us. We wish you all the best and hope to see you again in our Resort. Best regards, Ela Quality Resort
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Angela T wrote a review Aug 2020
Ampthill, United Kingdom5 contributions3 helpful votes
5.0 of 5 bubbles
I love going on holiday to Turkey anyway. The sea is a lovely temperature for swimming and the beaches have golden sand.
But the staff at this hotel really go the extra mile to make you feel special.
It’s really well organise for Covid too and I felt safe with their thermal cameras, sanitising luggage etc. Respecting the 2 meters was’t a problem either because they have so much space. 6 pools and a gorgeous private beach and an amazing pier with a bar and loungers.
I really liked that the evening entertainment was different each night. (Not like in some package holiday hotels were it’s the same UK entertainment team performing every night). Instead this hotel had booked some really good Turkish bands, a great English singer, and even a Salsa band on one night (my favourite night!)
The all inclusive was top class with Smirnoff, Gordon’s, and a great choice of wines for lunch and dinner and food was excellent, varied and fresh. I fancied fries one night and asked where they were, but there were none; but then within 5 minutes of me sitting down, a waiter appeared with a plate piled high with a batch of fries made especially just for our table! And every lunch and dinner from then on, had fries available. They just wanted to keep going the extra mile and kept asking if there was anything else they could do for us.

I booked through Jet2 for the first time and I was impressed with them too 👍

There are independent shops on site, but you’ll find better value airbeds, shampoo, bits and bobs in Belec - which is only 5 mins and 5 Euros away in a taxi.

I would highly recommend this hotel to any families, couples, groups. Enjoy !
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Генеральный директор at Ela Excellence Resort Belek
Responded Aug 1, 2020
Dear Guest angelat114, Thank you so much for sharing your review and positive feelings with us, It is so nice to hear that you had a good time in our hotel. Your opinion is very important for us. We wish you all the best and hope to see you again in our hotel. Best regards, Ela Quality Resort
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Tisha P wrote a review Oct 2020
13 contributions5 helpful votes
4.0 of 5 bubbles
just returned from a 9 night stay at this hotel. apart from a few little niggles we as a family had a lovely time . duplex rooms are very spacious and the cleaners work very hard to keep all rooms clean and tidy. as they do all around the complex.
pool areas are clean and spacious . plenty of sunbeds and shades. you dont need to get up at the crack of dawn to get a bed. lovely grounds well kept.
a la carte restaurants are lovely , food amazing and plentiful. At times it was a little hard with communication and getting the right order, at times the courses came very quickly but on the whole they were lovely.
Bar areas, cocktails are lush. named spirits are available if you can get the bar staff to understand you , saying that 80% of staff do. service can be very slow at times , but the staff seem to be covering a big area at times. perhaps if more staff were available this would not be an issue.
my last little niggle is with the buffet restaurant...again lack of staff serving food this causes lots of people to push and shove not sticking to the covid rules . this is allowed to happen. certain quests seem to think it is perfectly ok to push, queue jump and be totally rude to staff and other quests . Staff seem to rush around for these guests!!!
we only ate in the buffet restaurant at night once because of this.
Breakfast was better especially if you ate in the adult section, staff very friendly and attentive. it can be a little hit and miss in the main buffet or out side , quite often you would have to wait a while to be served hot drinks or get cutlery.
saying all this it did not stop us from having a lovely relaxed holiday .
yes i would recommend this hotel to friends,
well done to all staff for trying to keep everyone safe during this covid time.
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Date of stay: September 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Müşteri Hizmetleri / Ön Büro at Ela Excellence Resort Belek
Responded Oct 3, 2020
Dear Tisha! Thank you for writing a review on Tripadvisor. Your honest opinion is very important for our quality management.We appreciate all feedbacks from our guests. They help us understand your expectations and improve ourselves to serve you better. Please be aware that all your remarks are appreciated and taken into account. It is so nice to hear that you had a good time in our hotel. It was a pleasure having you with us. We wish you all the best and hope to see you again in our Resort. Best regards, Ela Quality Resort
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PrinzP1 wrote a review Oct 2020
London, United Kingdom22 contributions8 helpful votes
5.0 of 5 bubbles
Because of COVID19 it was not easy to travel the first half of the year so we decided to spend our autumn Holiday (middle of October) in Turkey. We booked the ELA Quality resort in Belek the first time because of a lot positive recommendations due to family holiday, sportive possibilities and high quality traditional food.
As vacation was getting closer, we began to doubt whether we had made the right decision to fly in another country with our three children. The case numbers of COVID 19 exploded across Europe and people around us canceled their trips and stayed at home. Since everything seemed safe in Antalya/Belek, we stuck to our decision and flew. When we arrived in our hotel we were happy to see that the management took all dangers around covid very seriously. Every employee wore a mask, Disinfectant at each entrance/exit and every elevator and Temperature controls in front of every restaurant. There was no self-service at the buffet, the tables were disinfected after each visit and the cutlery was packed in bags. Everything seemed to be very hygienic. At our room the service changed all towels every day and they were packed in plastic bags.
After ten days holiday I can really say that it was the right decision to do it. Most of people in Antalya live from and with touriste. Though they are very carefully to do right in this very special times. Of course I can only report my experience from ELA Quality resort. Here was everything perfect like I wrote and I can really recommend to come to this place and enyoy the sun, sea and all the other possibilities. I don't write about all the details in this Hotel because you can find a lot of information in the other reviews. Mine is just to give you some insights in this crazy times. Cheers ✌️
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Müşteri Hizmetleri / Ön Büro at Ela Excellence Resort Belek
Responded Oct 23, 2020
Dear PrinzP1, We would like to thank you for honoring us with this kind feedback. Needless to say, we are delighted to hear that you had a great stay at Ela Quality Resort Belek. Our gratitude for your praising words dedicated to the resort. The whole Ela Quality Family is looking forward to seeing you back soon and sends you sunny greetings from Belek. Best Regards, Your Ela Quality Resort Belek Team
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alf w wrote a review Mar 2020
United Kingdom33 contributions34 helpful votes
5.0 of 5 bubbles
Arrived at the hotel on 1st March, and had no trouble booking in, and shown to our room by a very smart young man, we had a garden/mountain view.
The second week the workman started to take down an old pagoda just below our room, at first the noise wasn't too bad, but in the afternoon they started using chain saws, heavy hammers, I told the receptionist about our concerns, she apologized, and within a hour and a half we were moved to another room.
There was always a good variety of food available in the restaurant (my favorite was the fried rice.)
The staff at the Ela Resort were a credit to the company, always hard working and smiling nothing was too much trouble.
The city of Belek is not very far away, but there is a bus that leaves Belek on the hour and every half hour, going past all the hotels on the stretch, the fare is 5 Lira or 1 Euro each (about 80p).
The supermarkets accepts the lira, but the traders want the Euro. You can get a good exchange rate in the many money shops in town.
There is a market on a Saturday (not to be missed)
We would like to thank all the staff for a very enjoyable and memorable holiday and we hope to return soon. Thank You
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Res... B, Halkla İlişkiler Müdürü at Ela Excellence Resort Belek
Responded Mar 18, 2020
Dear alf w, We would like to thank you for sharing your valuable feedback with us. We are pleased to hear you enjoyed your stay with us and were satisfied with the provided conditions. Next to that, we are glad you had pleasant interactions with our staff and that they went above and beyond to create a memorable experience for you. It was a pleasure having you with us, and the entire staff hopes to welcome you back to our property once your travels bring you back to our resort. Best Regards, Your Ela Quality Resort Team
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674Catalina wrote a review Mar 2020
Glasgow, United Kingdom15 contributions10 helpful votes
5.0 of 5 bubbles
My husband Ivano and I returned to the Ela for a two week break,we had been for a month in Dec 2019 and took the opportunity to return for a rest before a very busy year ahead.We are due to leave tomorrow and we already miss the Ela and all her comforts.So why did we come back ,the answer is simple ,it's a great hotel with the best of staff who,as a matter of routine to the extra mile. They offer a wide and varied choice of food which is excellently prepared and presented.For the British traveller the restaurants make it easy to forget the obvious absence of British fair such as sausage and bacon by offering options which are tasty and put a smile on your face.At breakfast this morning for example there were fried ,boiled and poached eggs,a choice of omelettes prepared in your preferred manner,and egg benedicts.Choice indeed.Afternoon tea in the patisserie is a delight not many guests appear to have found but it is one that my husband and I would recommend.
Our bedroom was clean spacious and had a wonderful see view.The bed linen and towels are routinely changed.The bathroom and balconies were also kept spotless,
.The activities provided by the animation team are pretty comprehensive ,there is also a games room and an opportunity to window shop in the hotels designer shop.There is also more than ample room to chill on the beach and in many of the resorts cafe and the hotel itself.
The hotels biggest and most valued asset is its staff.As second visit guests we were treated like family members returning from overseas.To be fair however they treated everyone in such a welcoming manner that you felt like family regardless.The are attentive not intrusive polite, skilled and are genuinely interested in making your experience special.
So here is a shout out for some of the staff Take a bow annimation team inparticular Mehdi,Ahmet and Emra.
Take a bow Buse,Serkan,Begum,Gunel,Memiksundar,Yasine,Fatma,Iulia,Gamze ,Cemal,Bert,and Sedenur.in fact all of the bar and resturan staff.
Last thoughts the grounds are truly beautiful ,they are well maintained and offer open spaces and shaded nooks to relax in.The hotel Gym and sports clashes are there to keep the fitness fan busy.One to one sessions can be arranged with Mehdi and the Tennis pro Ahmet.
Special thanks to Ekaterina and colleagues they were always helpful .
So could we offer any constructive comments not really other thank say that following your planned refurb later this year please make sure you bring your staff team back
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Date of stay: March 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Try and book a room 3 floor or above for either a great sea or.mountain view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Res... B, Konuk İlişkileri Müdürü at Ela Excellence Resort Belek
Responded Mar 7, 2020
Dear Katrina Mary and Ivano. We were happy to host you again at our hotel. Believe us, you have already become a part of Ela Quality 's family for us. We are so happy that you spend very good holiday in Ela Quality Resort. Your positive comments about the staff are an honor for us. We are sure this is not our last meeting and we also say goodbye to you with sadness and hope to see you soon Respectfully Ela Quality Family
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brennan wrote a review Aug 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
This was our 1th visit to Ela Quality Resort Belek, due to the pandemic, we enjoyed our first stay here. The staff are what makes Ela better than most, and they were without exception so happy to see guests in the hotel, many of them returners.

Nothing is too much trouble and despite being under tremendous pressure at times, the staff continued to smile through their masks and strive to do better every day.

This is a hotel that continually seeks ways to improve its service to guests in normal circumstances, so we were confident that they would be strictly compliant and we would be safe. With the exceptional commitment and hard work of Guest Relations staff (Alesia Manager/Güldenis), they never fail to deliver, complaints or feedback are taken seriously and handled swiftly, and it is clear that everyone is working tirelessly to get it right.

The food variety on offer means that every taste is catered for, the quality of food is beyond excellent, and we could not fault the service. These are the qualities that epitomise ELA, and with so many healthy choices, and superb restaurants, it would be difficult to find fault.

The accommodation is spacious and spotlessly clean, and outdoor areas are still brimming with flowers and greenery, no detail has been neglected. The entertainment and fitness schedules were reduced compared to previous years, but what was on offer was top notch and it was obvious that the hotel were monitoring everything daily and responding to guest feedback.

If you are considering whether you should go to ELA or not in 2020, you do not need to worry about COVID measures, and the vibe is definitely one of people just being grateful to be there, no matter what their nationality. Despite staff having to wear masks and adhere to many new different ways of working to comply with regulations around COVID-19, every member of staff from management to housekeeping deserve applause for their hard work and commitment during these times.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Resort Belek, Обслуживание гостей/стойка регистрации at Ela Excellence Resort Belek
Responded Aug 31, 2020
Dear Guests! Thank you so much for sharing your review and positive feelings with us, for such detailed feedback. It is so nice to hear that you had a good time in our hotel. Thank you for your kind words about our staff. Your opinion is very important for us. We wish you all the best and hope to see you again in our Resort. Best regards, Ela Quality Resort
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Adeola O wrote a review Jan 2020
4 contributions
5.0 of 5 bubbles
Where do I even start with this hotel! Myself, my partner and 5yr old twins stayed at this hotel and we absolutely loved every moment of being here! I honestly don’t know where to start, we stayed in room 2406 which is a standard twin room which was beautiful decorated and very spacious especially for two young children.

There was lots to do during the day especially for the children who loved the children’s club! All the staff at the children’s club we’re amazing my children absolutely loved them and were very sad when we had to leave.
The staff in the hotel were so lovely especially to the children.

A special shoutout to Julia from the restaurants who was so attentive to us and showed my children so much love and went over and beyond to make them feel comfortable whenever we saw her. There was also another very nice gentleman who my son adored unfortunately I can’t remember his name but he was also very attentive and made us feel very welcome.
Also a special thank you to the lovely housekeeper who was so patient with us and also made us feel very welcome. On our second day there we got back from breakfast and found a towel animal, it was definitely one of the twins greatest highlights, they loved it. The housekeeper was so lovely and made sure we had everything we needed and made sure everything was nice and clean for us, she was a very lovely lady!
Thank you to the man in the games room who helped the twins with the game machines and also assisted the kids with their bowling game.

There’s so much to do at the hotel, you never get bored. You can either get a timetable of the different activities taking place during the week or view the timetables displayed in certain areas of the hotel! The entertainment team is fantastic and the food was spot on, there’s something for everyone. I couldn’t wait to get home and share our experience with my sisters, who are already planning they’re stay at The Ela Resort in July and I’m so tempted to come back with them. I know we’ll definitely be back very soon!
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ela Quality Res... B, Konuk İlişkileri Müdürü at Ela Excellence Resort Belek
Responded Jan 6, 2020
Dear Guest adeolao247, Thank you so much for sharing your review and positive feelings with us, We are pleased to know that you enjoy your stay in our hotel. Your opinion is very important for us. We feel so motivated and full of excitement too see our guests satisfied with our services. Best regards, Your Ela Quality Resort Family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antalya, Türkiye2 contributions5 helpful votes
Dear Guest, You can use Oxford Lounge on -1 floor in the main building – special relax area where guests can sleep, take a shower, change their clothers, There are TV, sofas and bar section that is open from 10.00 to 00.00 Kind Regards, Ela Excellence Resort Belek
Antalya, Türkiye2 contributions5 helpful votes
Dear Guest, First of all we would like to express our sincere gratitude for your ınterest to the Ela Excellence Resort Belek. Yes, Everland Kids Club is open for 12 months. However, activities and working hours between 10am to 7pm during the winter concept. Do not hesitate to contact us if you have further questions. Kınd regards,
1polo1 asked a question Apr 2024
South West England, United Kingdom94 contributions13 helpful votes
Need to contact the hotel about our new booking do you have an email address
Antalya, Türkiye2 contributions5 helpful votes
Dear Guest, First of all we would like to express our sincere gratitude for your ınterest to the Ela Excellence Resort Belek. Unfortunately, we are unable to send you a link in this message. This point does not depend on us, but is a feature of the operation of this site. We invite you to visit our official website Ela Excellence Resort Belek where you can find contact information. Do not hesitate to contact us if you have further questions. Kınd regards,
1polo1 asked a question Apr 2024
South West England, United Kingdom94 contributions13 helpful votes
Do you have a copy of the cocktail menu
Antalya, Türkiye2 contributions5 helpful votes
Dear Guest, First of all we would like to express our sincere gratitude for your ınterest to the Ela Excellence Resort Belek. We will be happy to share with you detailed information about our cocktail and alcohol menu, we are kindly asking you to write to us by email. Do not hesitate to contact us if you have further questions. Kınd regards, Ela Excellence Resort Belek
Risto A wrote a tip May 9
1 contribution
5.0 of 5 bubbles
"Some of the staff dont speak english"
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Andreea N wrote a tip May 5
8 contributions
5.0 of 5 bubbles
"Would recommend going end of april beginning of may just to avoid busy times or beginning of september-October."
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JoJo wrote a tip Apr 2024
Plymouth, United Kingdom80 contributions21 helpful votes
4.0 of 5 bubbles
"Get a bath mat from the assistant team for the shower if you have young kids Treat yourself to the beach hut expeexperience If in doubt ask the Ela assistant team"
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Diane B wrote a tip Apr 2024
Dunfermline, United Kingdom26 contributions4 helpful votes
5.0 of 5 bubbles
"Such an Amazing hotel .. not large ..very family friendly ❤️ but also private soa es for couples only! "
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Linda S wrote a tip Apr 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Lunch in Galata is the Best 😍"
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Not the right property for you?
There are more places to choose from in the Belek area.
PRICE RANGE
$455 - $840 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ela quality hotel belek, hotel ela quality
FORMERLY KNOWN AS
Ela Quality Resort Belek
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceSerik DistrictBelek
NUMBER OF ROOMS
583
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ELA EXCELLENCE RESORT BELEK - Updated 2024

Frequently Asked Questions about Ela Excellence Resort Belek
Which popular attractions are close to Ela Excellence Resort Belek?
Nearby attractions include The Land of Legends Theme Park (2.6 miles), The Land of Legends Shopping Avenue (3.3 miles), and Belek Town Mosque (1.0 miles).
What are some of the property amenities at Ela Excellence Resort Belek?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Ela Excellence Resort Belek?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ela Excellence Resort Belek?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ela Excellence Resort Belek?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Ela Excellence Resort Belek?
Conveniently located restaurants include Piazzetta italiana, Mykorini, and Asil Restaurant Antalya.
Are there opportunities to exercise at Ela Excellence Resort Belek?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ela Excellence Resort Belek have airport transportation?
Yes, Ela Excellence Resort Belek offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ela Excellence Resort Belek?
Yes, dry cleaning and laundry service are offered to guests.
Does Ela Excellence Resort Belek offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ela Excellence Resort Belek?
The staff speaks multiple languages, including English, German, Russian, and Turkish.
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