It was our first vacation in Turkey but not the last for sure! We visited Kaya Belek in August 2021. We have two old year son so it was really good choice. It is perfect place for families with kids. The room was clean and spacious and we had a beautiful view from our room. The food was very tasty there was really a lot to choose from. We appreciated the wide selection of vegetables, fruits, pastries... The biggest THANK YOU belongs to the hotel staff. Receptionists, cleaners, waiters and chefs from the restaurant, but also from the pool bars, animation team, older lifeguard from the children's pools (he was super nice to our son), staff who took care of the gardens. I can not forget to mention the animation team! They were awesome! Everybody was super nice and friendly. It was lovely to see what a fun the kids had with them. Our son loved the Mini Disco in the evening and we liked the evenings shows as well. Nowhere else have we found the hotel staff so helpful and polite. This fact made our vacation really very pleasant and unforgettable. The only thing that took us by surprise, happened on our last day. We traveled with TUI travel agency. Just before we left to the airport, a manager from Relations came to see us. In german language she asked us how we liked the stay, etc ... When I asked her to speak in english, she was surprised and asked, “So you're not Germans?!! So I wish you a happy journey! ”She turned and left. We were shocked and disappointed. Does this indicate that if we are not german citizens the hotel is not interested in our opinion? !! We would expect a completely different approach from the manager of the hotel management! It is a pity! Despite this inconvenience, we have decided to visit your hotel again this year! We can't wait. See you in June 2022!

We managed to visit the hotel after the pandemic in 2020 (September). Before that, we were in several hotels in Turkey, Egypt, Crete – there is something to compare with. We traveled with a child for the first time. About the hotel there were only positive impressions, the rest was a success – a very cozy hotel with a good location, focused on family holidays. Especially impressed by the green, well-groomed large area with restaurants, bars, swimming pools, SPA, children's playground, entertainment, tennis court, horse farm (for an additional fee, you can ride horses-my son was delighted). A huge variety of dishes. A good children's town, there are swimming pools and slides for children. Lovers of the sandy beach will be especially comfortable here. There is a lot of entertainment here – for every taste. As for the disadvantages, in our opinion, it is one-old rooms, mattresses are quite comfortable, but in some places they are sagged, shabby furniture and tents. But this is if you really find fault. We are happy with the rest, I give the hotel 5 stars. A good hotel for an adequate price with a lot of entertainment for adults and children.

First time in Turkey and we weren't disappointed. Obviously the hotel has wear and tear but that is usual for the amount of people who visit. The room was cleaned everyday, the fridge was stocked with water and pop and there was a kettle with tea and coffee. The staff work very hard and it was sad to hear people talk down to them, I think people forget their manners when they are on holiday, so I would like to say a massive thank you to every single staff member. The restaurant has a large variety of dishes, vegetarian dishes are not clearly marked up and aren't easily identified. The waiting staff were constantly cleaning. It is all self service although some staff do offer to get drinks. The BBQ a la carte is definitely worth booking in to, there isn't a vegetarian option although they did cater for me and it was delicious. They provided towels daily, there were ample sun beds at all times of the day, The beach was just yards from the pool. Bar staff walked up and down the beach offering various drinks and ice lollies. The bar service was very good, the areas were kept very clean The entertainment was good. The issues we had were resolved very quickly by Nina, the hairdryer was sparking, got back to the room and it had been replaced, the patio door had warped in the sun, maintence came out with a bit of wd40.... Sorted. We did walk to the big shopping centre in the land of the legends which was worth a visit, we went of the evening and caught the "water fountain" show. We only stayed for 7 nights so didn't venture out although other guests went in a taxi to Belek Town for 5 euro. Don't bother taking lira they prefer to use euros.