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Kaya Belek

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Pool & Beach (358)
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About

#28 of 106 hotels in Belek
Location
4.2
Cleanliness
4.5
Service
4.6
Value
4.4
Travelers' Choice
The peaceful property in the heart of Belek, the most popular holiday paradise of Antalya, Hotel Kaya Belek, is also tailored for the families with children. Having been totally renovated in 2006, Hotel Kaya Belek is elegant, comfortable and exquisite, and will be known of its highest standards of hospitality in future just as it is known today. Hotel Kaya Belek was awarded with the "Certificate of Environment-Friendly Accommodation Facility", also known as the 'Green Star' by the Ministry of Culture and Tourism for its respect and awareness towards nature.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Kids stay free
Parking
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Russian, German, Turkish
See what other travelers are saying
  • DomiTomi&Bobcos
    Banska Bystrica, Slovakia15 contributions
    Our first vacation in Turkey!
    It was our first vacation in Turkey but not the last for sure! We visited Kaya Belek in August 2021. We have two old year son so it was really good choice. It is perfect place for families with kids. The room was clean and spacious and we had a beautiful view from our room. The food was very tasty there was really a lot to choose from. We appreciated the wide selection of vegetables, fruits, pastries... The biggest THANK YOU belongs to the hotel staff. Receptionists, cleaners, waiters and chefs from the restaurant, but also from the pool bars, animation team, older lifeguard from the children's pools (he was super nice to our son), staff who took care of the gardens. I can not forget to mention the animation team! They were awesome! Everybody was super nice and friendly. It was lovely to see what a fun the kids had with them. Our son loved the Mini Disco in the evening and we liked the evenings shows as well. Nowhere else have we found the hotel staff so helpful and polite. This fact made our vacation really very pleasant and unforgettable. The only thing that took us by surprise, happened on our last day. We traveled with TUI travel agency. Just before we left to the airport, a manager from Relations came to see us. In german language she asked us how we liked the stay, etc ... When I asked her to speak in english, she was surprised and asked, “So you're not Germans?!! So I wish you a happy journey! ”She turned and left. We were shocked and disappointed. Does this indicate that if we are not german citizens the hotel is not interested in our opinion? !! We would expect a completely different approach from the manager of the hotel management! It is a pity! Despite this inconvenience, we have decided to visit your hotel again this year! We can't wait. See you in June 2022!
    Dear guest gordulicious, Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
    Written March 17, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2021
    Written March 17, 2022
  • Stefan Kowalski
    Warsaw, Poland32 contributions
    The journey is super!
    We managed to visit the hotel after the pandemic in 2020 (September). Before that, we were in several hotels in Turkey, Egypt, Crete – there is something to compare with. We traveled with a child for the first time. About the hotel there were only positive impressions, the rest was a success – a very cozy hotel with a good location, focused on family holidays. Especially impressed by the green, well-groomed large area with restaurants, bars, swimming pools, SPA, children's playground, entertainment, tennis court, horse farm (for an additional fee, you can ride horses-my son was delighted). A huge variety of dishes. A good children's town, there are swimming pools and slides for children. Lovers of the sandy beach will be especially comfortable here. There is a lot of entertainment here – for every taste. As for the disadvantages, in our opinion, it is one-old rooms, mattresses are quite comfortable, but in some places they are sagged, shabby furniture and tents. But this is if you really find fault. We are happy with the rest, I give the hotel 5 stars. A good hotel for an adequate price with a lot of entertainment for adults and children.
    Dear guest Road09551995362 We are very happy to read that our level of services and offerings was up to your expectations. Thank you once again for all your comments and we look forward to welcoming you back in the near future. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Yours sincerely Derya AKKAN Guest Relations Manager
    Written June 23, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: September 2020
    Written March 23, 2021
  • L C
    7 contributions
    Loved it
    First time in Turkey and we weren't disappointed. Obviously the hotel has wear and tear but that is usual for the amount of people who visit. The room was cleaned everyday, the fridge was stocked with water and pop and there was a kettle with tea and coffee. The staff work very hard and it was sad to hear people talk down to them, I think people forget their manners when they are on holiday, so I would like to say a massive thank you to every single staff member. The restaurant has a large variety of dishes, vegetarian dishes are not clearly marked up and aren't easily identified. The waiting staff were constantly cleaning. It is all self service although some staff do offer to get drinks. The BBQ a la carte is definitely worth booking in to, there isn't a vegetarian option although they did cater for me and it was delicious. They provided towels daily, there were ample sun beds at all times of the day, The beach was just yards from the pool. Bar staff walked up and down the beach offering various drinks and ice lollies. The bar service was very good, the areas were kept very clean The entertainment was good. The issues we had were resolved very quickly by Nina, the hairdryer was sparking, got back to the room and it had been replaced, the patio door had warped in the sun, maintence came out with a bit of wd40.... Sorted. We did walk to the big shopping centre in the land of the legends which was worth a visit, we went of the evening and caught the "water fountain" show. We only stayed for 7 nights so didn't venture out although other guests went in a taxi to Belek Town for 5 euro. Don't bother taking lira they prefer to use euros.
    Dear Guest I792lync Thank you so much for sharing your positive feelings and experiences with us. We are glad to hear that you enjoyed your stay. Always looking forward to welcoming you in our Hotel, just to provide you with best Turkish Hospitality. Because our guests deserve the best. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For Everything from bk guest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Yours sincerely Derya AKKAN Guest Relations Manager
    Written October 15, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: October 2022
    Traveled as a couple
    Written October 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Meander63195286496 wrote a review Sep 16
2 contributions1 helpful vote
Amazing hotel really wise range of food the service is brilliant the waiters come to you by the pool and bring you drinks. The fun team is amazing always something going on and so friendly emir, anya, ilkan and Angeles were amazing and the evening shows were some of the best I've seen.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 4 days ago
Dear Guest Meander63195286496 Thank you so much for sharing your positive feelings and experiences with us. We are glad to hear that you enjoyed your stay. Always looking forward to welcoming you in our Hotel, just to provide you with best Turkish Hospitality. Because our guests deserve the best. Best regards Derya AKKAN Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DomiTomi&Bobcos wrote a review Mar 2022
Banska Bystrica, Slovakia15 contributions6 helpful votes
Hotel's Favorite
It was our first vacation in Turkey but not the last for sure! We visited Kaya Belek in August 2021. We have two old year son so it was really good choice. It is perfect place for families with kids. The room was clean and spacious and we had a beautiful view from our room. The food was very tasty there was really a lot to choose from. We appreciated the wide selection of vegetables, fruits, pastries... The biggest THANK YOU belongs to the hotel staff. Receptionists, cleaners, waiters and chefs from the restaurant, but also from the pool bars, animation team, older lifeguard from the children's pools (he was super nice to our son), staff who took care of the gardens. I can not forget to mention the animation team! They were awesome! Everybody was super nice and friendly. It was lovely to see what a fun the kids had with them. Our son loved the Mini Disco in the evening and we liked the evenings shows as well. Nowhere else have we found the hotel staff so helpful and polite. This fact made our vacation really very pleasant and unforgettable. The only thing that took us by surprise, happened on our last day. We traveled with TUI travel agency. Just before we left to the airport, a manager from Relations came to see us. In german language she asked us how we liked the stay, etc ... When I asked her to speak in english, she was surprised and asked, “So you're not Germans?!! So I wish you a happy journey! ”She turned and left. We were shocked and disappointed. Does this indicate that if we are not german citizens the hotel is not interested in our opinion? !! We would expect a completely different approach from the manager of the hotel management! It is a pity! Despite this inconvenience, we have decided to visit your hotel again this year! We can't wait. See you in June 2022!
Read more
Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded Mar 17, 2022
Dear guest gordulicious, Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deborah W wrote a review Sep 10
1 contribution
Hotel lovely , all area were kept clean .rooms could do with a little tlc . Bed was hard but was sorted with a mattress topper on request sorted within a few hours thanks . Food nice and lots of choice , visit a la carte Italian was lovely 6 courses all lovely , could do with a couple of extra staff the 2 working there were friendly and helpful but were quite busy . Drinks plenty of choice not keen on cocktails but that’s my opinion ,Staff couldn’t do enough for you , pool & area lovely and clean , would return.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 1 week ago
Dear guest L4892FLdeborahw Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For everything from bkguest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crafty D wrote a review Sep 8
Bellshill, United Kingdom10 contributions10 helpful votes
Just back from a 14 night stay at the Kaya Belek, we had a good time. The reception area was clean and inviting, the pool areas were kept clean and maintained with plenty of beds. The rooms were standard but in need of an upgrade, the shower was good however the bathroom was needing some attention, plenty of hanging and drawer space. We had an issue with our safe which took a day and a half to fix. Our patio room door did not lock properly, the door was easily prised open. The beds are not comfortable at all, we took the cover off the small bed to lie on, we asked for a mattress topper and we could still feel the springs coming through however the pillow menu was a great touch! Tea and coffee facilities were available in the rooms together with a hairdryer and iron, the air con was sufficient and the mini bar was stocked but we wouldn’t say daily. The maids were friendly and helpful however room was not hoovered daily as there was sand on our floor for 2 days that we didn’t know where it came from! The pool bar was great with Esme being our favourite, she was very friendly and attentive, she spoke fairly good English and remembered our drinks. The bars are fully stocked with local and branded drinks. We had 2 staff on roller blades servicing each side of the pool which was great. We would suggest having at least 3 preferably 4 during summer months as the 2 staff members were kept extremely busy in that heat! The food. Now we’re not picky or fussy and will eat the majority of things but the food needs some attention. There was a wide range of foods for all 3 sittings however it was very repetitive and sometimes bland with a lot of foods done in a sauce, why not provide the meat with a sauce on the side if needed? It was a hit or miss if we were asked what we wanted to drink so most of the time we got our own. The snacks at night need attention as it was only soup, cold meat, cheese and rolls, not much of a selling point there. The beach snack bar was ideal to service guests at the beach or at the pool bar with a range of foods provided. Entertainment team. This bunch were brilliant with Muhammad, Ilkan, Kuvat and Anya entertaining us daily. These 4 made our holiday so special and would return to this hotel just for them, they were truly amazing ❤️ We would suggest that staff on the frontline e.g. reception, guest relations, bars etc are able to communicate with customers as we experienced and witnessed major language barriers at guest relations. The Wi-Fi within the hotel needs some attention as it was always cutting out. We would say this hotel reflects a 4 star than a 5 and although we encountered some issues we would return here again, it was value for money.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 1 week ago
Dear guest Audreye383, Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. For Everything from bk guest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nabila N wrote a review Aug 2023
2 contributions
It was very nice, the hotel is great. The whole personnel is kind especially de guest relations (Aleyna, Derya, Ebru and Sule). They were really attentive to our wishes. We will come back again soon !!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 3 weeks ago
Dear guest 226nabilan, We are very happy to read that our level of services and offerings was up to your expectations. Thank you once again for all your comments and we look forward to welcoming you back in the near future. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For Everything from bkguest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Yours sincerely Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rabih B wrote a review Aug 2023
Luxembourg2 contributions
This was not our first visit, and just like every year, they managed to exceed our expectations and make our vacation truly exceptional. From the moment we arrived, we were greeted with warmth and enthusiasm by your entire staff. However, I must particularly highlight the Animation Team, led by the incredible manager Hakan, and his talented companions Kadir, Emir, and Muhammed etc… , Their dedication to ensuring our entertainment and enjoyment was truly commendable. They went above and beyond to create an atmosphere filled with joy and laughter, making our time at the resort even more memorable. The hospitality we experienced was amazing. The bar staff, especially Esra, Denis and Ahmet treated us like royalty, In the restaurant, all staff were attentive service & friendly In the Kitchen the Executive Chef and his diligent crew, deserve a special mention for their outstanding creations that delighted our taste buds at every turn. The seamless blend of comfort, luxury, and genuine care from the entire staff is truly admirable. It's no wonder we find ourselves yearning to return year after year. With complete sincerity, I will be enthusiastically recommending Kaya Belek Hotel to all families seeking a truly extraordinary vacation experience. Trust me, you won't regret it.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 3 weeks ago
Dear guest Tabih B, Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. For Everything from bk guest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nisha V wrote a review Aug 2023
1 contribution
We are currently still here with a few days left to end our holiday and honestly speaking this is not a 4star hotel. We are a family of 4 and everyday we are coming back to our room with less than 4 bath towels. Some days two somedays three somedays none and instead 5 hand towels. The rooms are supposed to be cleaned daily but I tested this and left some crisp crumbs on the floor and today after the rooms been cleaned the crumbs remain. The towel rack in the bathroom is lose and is a danger to the kids and the cleaning staff have obviously noticed it hence they have suddenly started leaving our towels piled on the bed. But yet noone has reported the broken towel rack. Today at the main pool there was something sharp in the water and when we informed the staff they advised they would get it cleaned. Their own staff went in and said there is some small rocks in there and he can see that. But when the lifeguard has gone in he didn't see nothing and we was told nothing is there. Again health and safety is not there. Being vegetarian we have struggled with the food. Never mind about the choice of food but the food that is there is all mixed with the meat and there is cross contamination. When speaking to the staff they just ignore it. The tour rep that is here is giving false information out so do not listen to him. We was informed the Saturday market was at 7.30pm when in fact they finish and close at 4.30pm. He told us the land of legends light show starts at 8.30pm when in fact it started at 10pm. If you cannot rely on your rep who can you rely on. We booked a twin and double but they count the sofa bed as a twin so be vary on that.. when we asked on arrival at reception the guy was very unfriendly and not helpful at all. Instead he said we could have a travel cot for my 4 year old !!! And the double bed has a single duvet wr are having to turn it around each day and have resorted to our feet sticking out at the end. Definitely a lovely country but not a lovely resort. Have definitely been to better more friendly and safer hotels within the area.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 3 weeks ago
Dear guest M55Nishav Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For everything from bkguest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
25ruslan wrote a review Aug 2023
Istanbul, Türkiye73 contributions7 helpful votes
Unfortunately travel agent did not tell us the whole truth about the hotel. and the images on the hotel website only show certain truth. basically, the public areas, lobby, restaurant, pools, outdoors restaurants and bars - they all were good and matched the images on the website. but rooms, OMG, they were very old. The hotel does need a renovation. avoid the 5th floor rooms. no matter what side they overlook. the only good thing regarding rooms was daily fill-up of minibar and mattrass+pillow+linen. i stayed on the 3rd floor. if you are not picky when it comes to quality of rooms, then you can go to this hotel. TVs were old. forget about proper channels in most common languages. Aircons were good. Food was great. And the staff were amazing. Especially I want to thank Aleyna, Darya and Shulya for their attitude and customer focused approach.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 3 weeks ago
Dear guest 25ruslan, Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For everything from bkguest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler452203 wrote a review Aug 2023
1 contribution1 helpful vote
Generally very enjoyable 11-day stay in Kaya Belek hotel. I am quite familiar with 5 star hotels in Belek area and Kaya Belek belongs to one of the best, given price/value index. Having said that, the hotel should improve couple of things. Pros: - Great location - Fantastic and very elegant beach - one of the best in the whole Belek region, close to the hotel, nice umbrellas and beds, spacious, comfortable, pretty. - Delicious cuisine (huge selection of fine meals although repetitive when you stay longer than a week) - Spacious and bright rooms - Big main pool - Very convenient with rich food selection beach restaurant Areas for improvement: - Rather old hotel, needs some restoration, especially in hotel rooms (balcony windows, washroom, key cards) - Problems with key card to the room - it gets deactivated too frequently and you need to visit reception desk quite often to get it activated again (when your room is distant from the reception desk, it can really bother you) - Lack of 'quiet' pool - only one main pool - Too loud music in the main pool (however, if you ask a guest relation manager, she can help you to set the music level more pleasant for your ears) - Lack of instructor in the gym - No A/C in the lifts - Limited choice of quality alcohol cocktails and top international alcohol beverages brands; very average red wine for dinner - Housekeeping personnel can speak only Turkish language - You should be prepared that at present times 60-70% of hotel guests come from Russian speaking countries, mainly from Russia Overall, I recommend this hotel. But if you are very demanding customer, you can chose a neighboring Kaya Palazzo Hotel, probably more superb, but it will cost you much more. Enyoy ! Radoslaw from Poland
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 4 weeks ago
Dear guest Traveler452203 Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. For everything from bkguest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela N wrote a review Aug 2023
1 contribution
An old hotel, not modernized in any point of view, the rooms were not even 3* (with a very small bathroom, with curtains in the shower as in the 90s, with linen that was not changed at all in the 7 nights, cleaned only 2 days out of 7, clean towels but extremely worn and never enough for 4 people (we ran in the halls for maids to give us the necessary number towels), the bar in the room was only supplied one day out of 7 (and only with 1 cola, 1 ice tea, 1 juice, 2 bottles of water - even though we were 4 people), the chaise-longs at the beach were falling off and extremely dirty. Otherwise, good food, ok staff, including entertainment.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DERYA AKKAN, Müşteri Hizmetleri / Ön Büro at Kaya Belek
Responded 4 weeks ago
Dear guest AngelanH4403DU Firstly, we would like to let you know that the issues which you have highlighted will be looked at more closely. We assure you that we will do everything possible in order for you to have an impeccable holiday next time. Thank you for sparing your precious time to share your views. Constructive criticism from our guests is just as important for us as positive feedback. For Everything from bk guest@kayahotels.com.tr e mail adress you can contact with us. We look forward to welcoming you again. It will be a pleasure to assist you with anything you may need. Sincerely, Derya AKKAN Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Belek area.
PRICE RANGE
$136 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
belek kaya hotel, kaya hotel belek
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceSerik DistrictBelek
NUMBER OF ROOMS
506
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KAYA BELEK $175 ($̶2̶0̶1̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Turkiye - Antalya Province

Frequently Asked Questions about Kaya Belek
Which popular attractions are close to Kaya Belek?
Nearby attractions include The Land of Legends Theme Park (1.2 miles), The Land of Legends Shopping Avenue (2.3 miles), and Belek Town Mosque (3.1 miles).
What are some of the property amenities at Kaya Belek?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Kaya Belek?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kaya Belek?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Kaya Belek?
Yes, free parking is available to guests.
What are some restaurants close to Kaya Belek?
Conveniently located restaurants include Ava Restaurant, Asil Restaurant Antalya, and Piazzetta italiana.
Are there opportunities to exercise at Kaya Belek?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kaya Belek have airport transportation?
Yes, Kaya Belek offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kaya Belek?
Yes, dry cleaning and laundry service are offered to guests.
Does Kaya Belek offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Kaya Belek?
The staff speaks multiple languages, including English, German, Russian, and Turkish.