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IC Hotels Santai

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1,415 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Ghent, Belgium
1 review
3 of 5 stars Reviewed 1 week ago

Bartenders never come and ask if we want to drink. There is never eye contact with bartenders. You have to ask it always by yourself. Not the real service your are waiting for. The cleaning in the halls are not acceptable. I have never saw the 6th floor clean. Plastic chairs and table at the balcon?? 5 stars? No. The... More 

Review collected in partnership with this hotel

Helpful?
Thank ardaboz
Hakan S, General Manager at IC Hotels Santai, responded to this review

Dear Ardaboz, First of all we would like to thank you for your comment. Our first aim, as IC Hotels Santai Management, is to rech the maximum guest satisfaction. Unfortunately we couldnt reach our aim on your accommodation. We informed our related department managers about all the points, which you wrote at your comment. We will give our best to... More 

1 review
5 of 5 stars Reviewed 1 week ago

That was amazing holiday in this hotel, especially for children!!!!!we enjoyed everything: restaurant with tasty cousin, children mini club, Aquapark is also good and of course animation team 😍😍😍 animator Iryna is the best!!!👍a plenty of activities and entertainments, choose what you want! Thanks personal for our excellent rest!))) see you next year))

Helpful?
Thank Татьяна Б
Hakan S, İşletme Müdürü at IC Hotels Santai, responded to this review
Google Translation

Добрый день Уважаеамая Татьяна. Благодарим Вас за отзыв и такие замечательные слова в наш адрес. Надеемся, что Вы еще не... More 

5 of 5 stars Reviewed 1 week ago via mobile

Best hotel four kids! Best animation and sport activities, amazing staff !!! ❤️❤️❤️very tasty cousin, bartenders are so good!!!good children aria)) volleyball is perfect, I like it so much!!!thanks everybody for amazing holiday!!❤️❤️😂❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Helpful?
Thank Guro G
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

First of all thanks to the great animation team especially Ira, Aleksandra, Vika. Entartainment team does great job to make stay in the hotel amasing. Hotel has great territory with a lot of trees and green places. Pool is big but water is hot and children fill comfortable. Beach is clean and not crowded, has a lot of space for... More 

Helpful?
Thank Sergey L
Hakan S, General Manager at IC Hotels Santai, responded to this review

Dear Sergey L, First of all we would like to thank you for your comment. Our first aim, as IC Hotels Santai management, is to reach the maximum guest satisfaction. We are glad to read that we came one step closer to our aim by your accommodation. We will give our best that each of your stay will be better... More 

Istanbul, Turkey
Level Contributor
247 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 1 week ago

There was an endemic of gastroenteritis in the hotel. Four members in our group had to go to the hospital. They did not pay the hospital bills. Many children in the hotel had the same infection. Although the hotel reacted to our complaints and complaints of the other guests they were not able to find the source. The hotel is... More 

Helpful?
Thank Earibal
Hakan S, General Manager at IC Hotels Santai, responded to this review

Dear Earibal, First of all we would like to thank you for your comment. Unfortunately we couldn't reach our first aim, which is the guest satisfaction, by your accommodation. All the points which you write in your comment, was sent to the related department managers. Mostly because of the weather contitions in Antalya right now, this type of illneses are... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed everything: food, room, shows, facilities. Good drinks in a bar, cool water slides.Mexican a la carte restaurant was great. Very nice place for family stay. Kids play area and mini-disco were also really cool. Special thanks to animation team it was great.. Football girl Tanya did great job in organising football games. I wish there was a pool bar,... More 

Helpful?
2 Thank Aslan Z
Hakan S, İşletme Müdürü at IC Hotels Santai, responded to this review

Dear “Aslan Z”, Thank you for your feedback and for the suggestion. We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel-food, shows, room, persolal and had a fully enjoyable holiday with us. Looking forward to have a pleasure of seeing you again at IC HOTELS Santai. Kind regards,... More 

Riyadh, Saudi Arabia
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

1. I stayed in Swim Villas those have common pool for Villas which was great experience. 2. The villas are constructed at ground + 1st floor but I would recommend to get the one which is on ground floor. You will enjoy more. 3. The beach was too stony for me. I didn't like it at all. Even I got... More 

Helpful?
Thank Mansoor H
Hakan S, Genel Müdür at IC Hotels Santai, responded to this review

Dear Mansoor H, First of all we would like to thank you for your comment. Our first aim, as IC Hotels Santai management, is to reach the maximum guest satisfaction. We are glad to read that we came one step closer to our aim by your accommodation. We will give our best that each of your stay will be better... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was just perfect! The rooms were clean and the beach was nice. The restaurant served great food and all types of beverages were available. There was a wide range of freetime activities so everybody could choose. What is more, the animation team was the best I have ever experienced. The team would do anything to make your stay as... More 

Helpful?
Thank Dd 8
Hakan S, İşletme Müdürü at IC Hotels Santai, responded to this review

Dear Dd 8. First of all we would like to thank you for your comment. Thank you very much for those kind words about our hotel, service and staff. Your opinion plays an important role for us, we always welcome new proposals and wishes. Your good mood is the best award and motivation for us. All our hotel staff is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The good hotel especially for families. The hotel meets all your needs. Children like it very much for its kids club. Special thanks for Elvira, Gulnara, Lyubov. Your activities and mini disco made my children happy. Thank you for your patience :). Special thanks to the animation team, Alexandra, Daria, Tanya. Activities held by you were so interesting and amazing.... More 

Helpful?
Thank Chinara B
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Summer vacations here now becomes a tradition for our family since the hotel team makes sure that you have a unique experience. They simply raise the quality bar in service, food, accomodation and activities each and every year. Full time engagement to make sure that you are satisfied during your stay now became a standard treatment here. Kids have difficulties... More 

Helpful?
Thank Tayfun B
Hakan S, İşletme Müdürü at IC Hotels Santai, responded to this review

Dear “Tayfun B”, Thank you for your feedback and for the suggestion. We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel and had a fully enjoyable holiday with us. Every year Looking forward to have a pleasure of seeing you again at IC HOTELS Santai. Kind regards, Hakan... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
IC HOTELS Santai Family Resort, member of IC HOTELS chain is a five star hotel, located in Belek, Antalya on a 94240 m² area and presents “Ultra All Inclusive” and “VIP Service”. The Hotel is 40 km away from Antalya City Center and 30 km away from the Airport. Constructed on a large landscape, the facility introduces its guests a diverse and a longing holiday with its manicured gardens and walking paths, decorative and leisure swimming pools. To make its guests' stay as comfortable as possible, IC HOTELS Santai Family Resort established "NICO Kids Club " with its sleeping units, game halls, education and skill development centers, swimming pools, aqua game pools, water slides and natural parks. ... more   less 

Additional Information about IC Hotels Santai

Address: Uc Kum Tepesi Mevkii, Belek 07500, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Price Range: $133 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IC Hotels Santai 5*
Number of rooms: 464
Reservation Options:
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Also Known As:
Ic Hotel Belek
Ic Santai
IC Hotels Santai Belek, Turkey - Antalya Province
Hotel Style:
#17 Family Hotel in Belek
#17 Business Hotel in Belek
#19 Spa Hotel in Belek
#24 On the Beach Hotel in Belek
#26 Luxury Hotel in Belek
#31 Romantic Hotel in Belek
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