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Belek

Sensitive Premium Resort & Spa

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Alpaslan Cad. Bogazkent Mah. No:65, Belek 07500 Turkey
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$76
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$61
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Traveler (1021)
Room & Suite (78)
Dining (59)

About

#55 of 89 hotels in Belek
Location
Cleanliness
Service
Value
Finding an ideal romantic resort in Belek does not have to be difficult. Welcome to Sensitive Premium Resort & Spa, a nice option for travelers like you. Free wifi is offered to guests, and rooms at Sensitive Premium Resort & Spa offer air conditioning and a minibar. Guests of Sensitive Premium Resort & Spa are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. While you’re here, be sure to check out La Rosetta Restaurant, one of the Italian restaurants that can be found in Belek, which is a short distance from Sensitive Premium Resort & Spa. Sensitive Premium Resort & Spa looks forward to welcoming you on your visit to Belek.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Free internet
Wifi
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Meeting rooms
Spa
Hammam
Concierge
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Trendy
Languages Spoken
Russian, Turkish
504Reviews95Q+A20Room tips
Traveler rating
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Popular mentions
+1
We booked here after having Egypt holiday cancelled In the description of this hotel we felt it met our needs travelling with a 16 year old . We arrived 20th December and quickly realised we were the only 3 English people in this hotel and it was this way for our entire 2 week stay ... Firstly we thank the blue bar staff, animation team and the Iranians for making out holiday better ..... Now the truth this hotel does not cater for the English they speak very little English and even in summer months not many English people go.. The hotel itself is lovely and it’s a shame that everything else was a big disappointment.. This Hotel is Seasonal which means from 1st November to beginning of May most things close ... this means should you book during this time the pools, pools bars slides ,snack bars, a la carte restaurants, sun loungers, all activities, kids club , shuttle bus, beach, shops will be closed and not many excursions will be will available either. The alcoholic all inclusive is very poor and very limited unless you get Ali to make you his specials ! This is NOT a beachfront hotel it’s a 8 minute walk to the beach which isn’t brilliant . The food is terrible we had raw eggs despite they had allegedly been boiled for 8 minutes ... on another occasion we had raw chicken , this was brought to attention to operation manager who dealt with this by giving us fresh fruit and desserts in our room the following day ( guess this was way of apology) Getting food at mealtimes is a battle in main restaurant ( this was only one open during out of season) the food is tasteless and cold if it’s even cooked at all . and this was out of season so god knows what it’s like in summer ! We actually ate out a few times at local take away which was amazing and very cheap .. Staff will admit that they don’t eat at this hotel due to poor quality and standard of food. This hotel also says it has an aqua park .... it doesn’t it has 3 slides which go into a small pool , there is then a large main pool and 1 small kids pool ( again these close November to May) Guest relations are useless whatever you go and ask them they refer you to reception There are shops about a 10/15 min walk away but again these close when season ends .. the only activity that was available during our stay was the kids mini disco which was each evening 8.30pm to 8.45pm ( not exactly what a 16 year old wants) There is a disco but this is only on from 10.30pm to 12.30.... we actually went to this every night but so did the kids from the mini disco .., not sure how that works when it’s for adults !! Maybe it’s different in summer months .. We do all inclusive every year and been doing them for 10 years however this is the worst ever especially for food and lack variety of drinks .. it’s real shame as lovely hotel views not great quite rough looking area but they don’t cater for the English at any time of the year ... Oh there are lots of cats around the hotel and you’ll be greated by dogs wherever you walk although friendly might want to consider this is you have phobia or are afraid of these . Recommend Hamam and Turkish bath and the day trip to waterfalls that includes lunch and boat trip .. The Spa in the hotel is also very good we had a full Hamam including massage lading 2 hours at a very good rate the guy on reception speak quite good English and very friendly .
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Response from Guest R, Konuk İlişkileri Müdürü at Sensitive Premium Resort & Spa
Responded 3 weeks ago
Dear Sammymidsey, We would like to thank you in advance for your rating. We are very sorry to see that we could not convince you of our hotel. We hope, despite everything, you visit again our Hotel and that this time we can convince you from our hotel. Zeynep Seven Guest Relations Manager
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I was there for one week at firs november. All thing here are in excellent quality. Reception are friendly and helpfully. they served foon and drinkly openly but have a special time . they have activities all night for kids after that for adults, that is a good location for relaxation and enjoys. Only negative point is position of hotel which is located far from city center Antalya, Hope the manager can solve this by using the shuttle bus for transportation. Thanks all of you sensitive
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Response from Guest R, Konuk İlişkileri Müdürü at Sensitive Premium Resort & Spa
Responded Jan 3, 2020
Dear mohammad a, Thank you for taking the time to rate our hotel. We hope to welcome you and your loved ones back to our Sensitive premium resort. Best regards, Zeynep Tekirdağlıoğlu Guest Relations Manager
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This has got to be the worst hotel I have ever stayed in, but because it was for work I had no choice, I did read up on all the reviews before I went which wasn't very good but I went with an open mind, I'm sorry but I've got to say I didn't appreciate the cleaners/ maids knocking on your door the tips, also the staff let themselves in and out your room whenever they feel like it without even knocking and giving you fair warning, the staff were very rude and very unhelpful, but I must say the man that filled our fridge was very polite even though he didn't do it everyday but he was polite when he did, as for the food it was very tasteless and very disappointing, the teacups and the the dinner plates had cracks and chips, ( cracks and chips Harbour bacteria for those that don't know ) the bar staff were very rude to, we did have the odd staff that was nice like a couple of the bell boys, as for management staff they was so rude so what do you expect from their staff, I must say I wouldn't recommend this place to anyone, but I will say the weather was outstanding and the hotel was clean, other than the Kitchen accessories , as for my work I support adult's with learning disabilities and this was their holiday for the year, so me and my other support worker made it as good as we could for them and that's all that really matters to me, but please if you read this have a little competition for other people, money is money at the end of the day and it's people like us that bring to your hotel, I wouldn't have given this place any stats, but all in all the hotel was clean,
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Response from Guest R, Konuk İlişkileri Müdürü at Sensitive Premium Resort & Spa
Responded Jan 4, 2020
Dear Mrs D Murray We would like to thank you in advance for your evaluation. We are very sorry to see that we could not convince you of our hotel. We Hope in spite of everything that you visit again and that this time we can convince you of our hotel. Zeynep Seven Guest Relations Manager
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Again, raw eggs being served for breakfast actually not sure that the chef that continuously under cooks eggs understands how dangerous it is.. nothing more to say. The food isn’t great at all we are spending money outside the hotel to eat as there is nothing that us or the kids will eat. Such a shame I’m counting down the days till I go home.
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Response from Guest R, Konuk İlişkileri Müdürü at Sensitive Premium Resort & Spa
Responded Jan 4, 2020
Dear Anita P. We would like to thank you in advance for your evaluation. We are very sorry to see that we could not convince you of our hotel. We Hope in spite of everything that you visit again and that this time we can convince you of our hotel. Zeynep Seven Guest Relations Manager
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We arrived a week ago and despite the bad reviews that have been left previously, we came with an open mind. The receptionist when we checked in was lovely but we didn’t get the family connecting rooms that we had booked. We are on two separate floors so we are separated, which isn’t what we wanted. The hotel is beautiful and the rooms are nice, we have had to phone for fresh towels and cups on a couple of the days but it’s no big issue. The food isn’t the best, we have struggled to find something to eat at meal times for us and our children. Last night we went over the road and got a kebab because there was nothing we would eat. I was served a raw omlette twice in one morning and despite speaking to guest relations nothing much was done and the same chef is now cooking raw eggs instead of raw omelettes. The waiters at meal times are amazing especially Murat, and do a fantastic job they are very friendly and always make time for guests. Entertainment team are amazing they are friendly and include everyone and work very hard. They are always smiling and definitely go the extra mile to ensure everyone has a good holiday. The bar staff on the balcony on an evening have never collected glasses from our table or spoken to us at all so we take our own empties to the bar as the table is often littered with loads of glasses as we are a big party of 7. It’s a shame they aren’t as friendly as the bar staff at the pool. We had a problem with our room key which we had lost and the receptionists that were on that day were awful, the man who came to let us in our room laughed in our faces and said well it’s 5 $ for a new key we didn’t loose it you did. After much arguing we eventually got a replacement key for free. Overall the hotel is ok it could be better I don’t feel that it caters for English guests at all we feel very out of place. I have holidayed in turkey for 7 years and every hotel has its strengths and weaknesses and this is my honest review of your hotel
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Response from Guest R, Konuk İlişkileri Müdürü at Sensitive Premium Resort & Spa
Responded Jan 4, 2020
Dear ChriswL1344JS We would like to thank you in advance for your evaluation. We are very sorry to see that we could not convince you of our hotel. We Hope in spite of everything that you visit again and that this time we can convince you of our hotel. Zeynep Seven Guest Relations Manager
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PRICE RANGE
$54 - $1,003 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceSerik DistrictBelek
NUMBER OF ROOMS
402
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Frequently Asked Questions about Sensitive Premium Resort & Spa
Which popular attractions are close to Sensitive Premium Resort & Spa?
Nearby attractions include Belek Town Mosque (4.7 miles).
What are some of the property amenities at Sensitive Premium Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sensitive Premium Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sensitive Premium Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sensitive Premium Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sensitive Premium Resort & Spa?
Conveniently located restaurants include Cafe Istanbul Restaurant Belek, Deniz Restaurant, and Gardner's Bar.
Are there opportunities to exercise at Sensitive Premium Resort & Spa?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Sensitive Premium Resort & Spa have an airport shuttle?
Yes, Sensitive Premium Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sensitive Premium Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sensitive Premium Resort & Spa?
The staff speaks multiple languages, including Russian and Turkish.
Are there any historical sites close to Sensitive Premium Resort & Spa?
Many travelers enjoy visiting Aspendos Bridge (5.4 miles).