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Enigma - Nature & Water Hotel

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Vale do Juncal, Sao Teotonio, Odemira 7630-680 Portugal
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Traveler (223)
Room & Suite (69)
Pool & Beach (32)

About

#3 of 5 hotels in Sao Teotonio
Location
Cleanliness
Service
Value
Enigma - Nature & Water Hotel offers accommodations in São Teotónio. The hotel has a spa center and sauna, and guests can enjoy a drink at the bar. Free private parking is available on site. All rooms include a flat-screen TV with cable channels. Some units include a sitting area to relax in after a busy day. You will find a kettle in the room. All rooms are fitted with a private bathroom with a bathtub or shower and bidet, with bathrobes, slippers and free toiletries provided. There is a 24-hour front desk at the property. Free use of bicycles is available at this hotel and the area is popular for biking and hiking. The hotel also provides bike rental and car rental. Lagos is 40.2 km from Enigma - Nature & Water Hotel, and Portimão is 40.2 km away. The nearest airport is Faro Airport, 83.7 km from Enigma - Nature & Water Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Taxi service
Parking
Wifi
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Spa
Massage
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Bottled water
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, French, Spanish, German and 1 more
226Reviews2Q+A10Room tips
Traveler rating
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Time of year
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Annalee W wrote a review Oct 2020
London, United Kingdom4 contributions2 helpful votes
Overall was ok, place has so much potential but is very badly executed which is such a shame. Some things done very beautifully (design of reception) but then others feel like a cheap hostel. Confusing place! Enjoyed the stay as it was relatively quiet and views are lovely. Whatever you do tho don’t go to the restaurant it is the absolute WORST food! Wish I had read the reviews first, but we arrived late and didn’t want to drive somewhere (there is nothing in walking distance and driving somewhere decent is at least 20 mins away), so we went thinking it would be nice given hotel markets itself as 4star spa - so wrong! Pros: views are beautiful from balcony in room - we had mountain view and I think that was better than the pool view. Could see lake and trees - very peaceful. Bed was comfy and clean. WiFi worked (but limited). And housekeeping seemed good. The outside pool whilst cold is a treat - with beautiful view and sun loungers to use. Pool is decent length to do some actual swimming lengths too. Spent a whole morning here enjoying it with just one other guest around. Imagine if got busier tho the tranquility would quickly go... Cons - air con unit in room bit temperamental. No fridge despite when we booked the room saying it had fridge which we needed. Complained to reception and was told “some rooms did, some didn’t” and could get a fridge tomorrow as hotel was full then and no available fridges. Did finally get a fridge after reminding again the second day. No tea and coffee making facilities which again seemed a bit weird as was definitely a place for them in room. Also no telephone so had to keep going to reception if wanted anything! You had to book the indoor pool area - which we did - only pool was open due to Covid - and even that none the water features worked - it was hot and stuffy in there and felt dirty (although saw them cleaning it the next day and seemed thorough) - we didn’t go back in as wasn’t a nice experience really. Then finally the restaurant - we had dinner there the first night - what a mistake. Trying to ask the server what anything was on the very limited menu was pointless he just told me I should have steak and was like talking to a brick wall - didn’t seem to understand much and I felt sorry for him so ended up going with his suggestion. The bread was rock hard, the fish starters made us gag - we had only one bite and then were worried we’d get sick. The steak was actually ok, cooked rare despite the waiter telling us we would have it medium (didn’t seem to understand any other option) - but luckily we like it rare! The veg with it looked straight out a tin from 10 years ago. The dessert was weird but edible basically the fruit from breakfast or some classic pre-frozen buffet cakes! So sad as €45 that cost us we could have eaten so well elsewhere! Breakfast was included in room rate (thank god) - weird again - were given a plate of scrambled eggs and bacon to share (about 3 mouthfuls each) and some bread and pastries - no encouragement to get more if you wanted it - but it was fine. Think the tea option better than the coffee. I guess you get what you pay for and overall I would stay there again at the rate we paid for room (esp in a quiet time of year) but it is quite remote and if you like eating out then this probably isn’t the best place to stay as it’s miles from anywhere and their own restaurant so terrible. But it’s good if you like driving and want to stay somewhere with a good view and walking in mountains.
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Date of stay: October 2020
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Christopher wrote a review Jul 2020
Lisbon, Portugal1 contribution1 helpful vote
We had booked one of the two suites in the hotel for four nights (highest available category). Without any notification we had to find out on our own that the heating-system wasn’t working on the entire floor. In addition, we were offered to have dinner at the hotel witch we made a reservation for. What a mysterious dinner we ever had. Nothing was cooked properly. Fish & prawns were overcooked, soup was totally horrible. So we were already very disappointed within the first few hours and it didn’t become any better. The service was friendly but that all. We asked to speak to the hotel management which was never available and we were told that the manager doesn’t even speak good English. The only thing was good that MASSAGE from INDIAN gentleman. He was simply superb. The hotel is four years old but is seems they have a huge problem with their management and their maintenance. water in several walls at the edge of mildew, rusty chairs on the balcony, brown dirt running down several of the white outside walls, to just mention a few points, are just not what I personally expect from a four-star hotel
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Date of stay: February 2020
Value
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1 Helpful vote
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Josef Von Strenberg wrote a review Jul 2020
Hamburg, Germany1 contribution1 helpful vote
I should have read the reviews on here before booking this hotel!!! Extremely poorly managed. This 4 star hotel didn't have any F&B dept. No F&B manager. Frozen breakfast, no bar service, no snack service available in the hotel plus on the top cheap crap dinner with such high price. plus the man(best therapist in the town) who was advertised in hotel promo for massage was available, instead of that a lady was there but without any genuine massage offered. From the moment we arrived, we had problems. This hotel is funded with EU money and will definitely write to the Tourism of Portugal to look into this hotel. Nobody cares here, we won’t be back!!! Such a shame,
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Date of stay: June 2020
Value
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2 Helpful votes
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isabel p wrote a review Mar 2020
Vienna, Austria511 contributions245 helpful votes
Did we pick the right time - I dont know - March / Cov19 .... maybe We got interconnecting rooms - bathroom great, bedroom great, good internet connection - compfy beds - good TV - yes I agree some of the Cork is coming loose. The other stuff which people were complaining before I dont understand (taste is a personal thing isnt it) Its very quiet - the balconys are great and yes our outdoor seats were also rusty (I think that could be managable from the hotel) Breakfast was good - fresh orange juice and freshly baked goodies (like pastel de nato). Because of the lack of people the breakfast selection wasnt huge. Big Minus was the coffee - that was really horrible. Restaurant - we didnt go because we are not used to eat this late - unfortunatly on our travel trough Portugal and Spain nobody is bothered even they dont have a lot of guests in their hotels - unfortunatly thats the way and its a bit unflexible because you could make some money out of it (because most of the time the kitchenstuff was there anyway). Pool looked good.
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Date of stay: March 2020
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2 Helpful votes
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bestofspirits wrote a review Mar 2020
Dullstroom, South Africa141 contributions68 helpful votes
After reading allod the positive reviews we were perhaps expecting a little more. The hotel must have been really good in its heyday, but is now showing signs of wear. The rooms could do with a makeover, or even just a touch of paint. The cork trim is peeling off, and the bedside tables are the worst I have seen - the top slides off if anything is placed on it! The staff seem disinterested, one stood outside smoking while he watched us unpack our vehicle. We ordered three beers in the bar, and the barman apologized for not having any beer glasses! The main exercise machine in the gym was out of order. The only redeeming factor was the breakfast, a superb spread with real, fresh orange juice. Overall it is priced well, but you get what you pay for.
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Date of stay: March 2020Trip type: Traveled with family
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PRICE RANGE
$60 - $200 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoBeja DistrictOdemiraSao Teotonio
NUMBER OF ROOMS
24
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Frequently Asked Questions about Enigma - Nature & Water Hotel
Which popular attractions are close to Enigma - Nature & Water Hotel?
Nearby attractions include Odeceixe Beach (4.1 miles), Praia do Carvalhal (4.1 miles), and Parque Natural do Sudoeste Alentejano e Costa Vicentina (3.0 miles).
What are some of the property amenities at Enigma - Nature & Water Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Enigma - Nature & Water Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Enigma - Nature & Water Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Enigma - Nature & Water Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Enigma - Nature & Water Hotel?
Conveniently located restaurants include Piccolino, Assador Altinho, and Bar da Praia.
Are there opportunities to exercise at Enigma - Nature & Water Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Enigma - Nature & Water Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Enigma - Nature & Water Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Is Enigma - Nature & Water Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.