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Acacia Hotel Manila

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725 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Makati, Philippines
Reviewed September 2, 2015

Ive read nice reviews about this hotel so i chose to book here instead. I sent them an email to inform that we would be celebrating our wedding anniversary here. They said they have special treats for occasions like these. When we checked in there were banners and balloons on the wall which says 'happy anniversary' on the bed were...

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Helpful?
3Thank wenggaye a
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! We are sincerely sorry for the very disappointing experience you had with us. It is never our intention to embarrass or offend our guests. We deeply regret the kind of service you experienced during your stay. We are treating your review with utmost importance and rest assured that all your concerns will be...

Manila, Philippines
Reviewed September 1, 2015

I was invited together with my 2 kids to a children's party last Aug. 15, 2015 in 18th floor function room....The party was great and the kids enjoy the games and magic show. And of course the food were fantastic and yummy..but one thing that i didn't agree with was their comfort rooms was "not a child's friendly comfort room",...

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Helpful?
Thank Sophia117
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Thank you very much for sharing your experience at Acacia Hotel Manila! We are happy to know that you enjoyed the party that you attended. We are continuously promoting our banquet venues and services as we offer premier services for any kind of celebration. Thank you very much for bringing to our attention the restroom concern. We will...

Manila, Philippines
Reviewed August 31, 2015

What stood out the most for my partner and i when we had our staycation here was their service. The vibe that the service gave off was homey and very accommodating. Its a little bit far from Makati, Fort or Ortigas but what we like about "the South" is its laid back and "out of the country" vibe. But Acacia...

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Helpful?
Thank karina p
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for this lovely review. It is always great to hear that our guests enjoy the relaxing and laid back feel that our hotel and the city offers. Alabang is not Makati, Fort or Ortigas but it does offer everything one needs for a pleasurable and relaxing stay. We are...

Reviewed August 27, 2015

My partner and I went to Acacia Hotel to have dinner at Acaci, the hotel's restaurant. There was more than enough food choices. Food was delicious! :) Best part of our experience is the superb customer service Acacia provided us. The staff was warm, accommodating, and extremely hospitable. Go and have your staycation at Acacia! :)

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Helpful?
Thank Tyson T
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you for dining with us. We appreciate your time in sharing your experience in spite of the brief time you spent at the hotel. We are delighted that we were able to give you a good glimpse of what we can offer. We look forward to welcoming you for a staycation at...

Quezon City, Philippines
Reviewed August 24, 2015

I think Acacia hotel is one of the best hotels for this price range. The ambiance is nice, it's accesible, it's clean, and it's complete. It has a gym, spa, pool, jacuzzi, and restaurants if you're on a staycation. It's location is convenient too if you plan to roam around the city. It can't compete with Discovery Suites, Sofitel, etc....

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Helpful?
Thank Maris A
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! First, please accept our sincerest apologies for the inconvenience you experienced upon checking in. We apologize that our Associates seemed unprofessional. We assure you that this was not our intention. Rest assured that we are treating this matter with urgent concern and necessary actions have been done. We are happy that in spite...

Muntinlupa, Philippines
Reviewed August 16, 2015

Nice place with nice people. We had our prenup shoot at the hotel and all staff are very accommodating. Everything's properly coordinated. Food here is great too. :) We are glad that we'll have the reception of our wedding here. We are not worried about the venue, rooms and food at all because overall, this hotel is great.

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Helpful?
Thank MhyieLaTorre
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Greetings from Acacia Hotel Manila! Thank you very much for trusting our brand with such an important event in your life. We look forward to your wedding day and making it the most memorable possible. Likewise, we are happy to know that you appreciate our service. We strive to make our guests feel at home during their stay....

Manila, Philippines
Reviewed August 13, 2015

Had a weekender here to have some good old family time away from our busy lives. My parents were pleased with the huge space (at least in the Executive Suite). My son loved their pool, albeit how chilly it was. The hotel looked dated but was very well-maintained. It felt just like it did when it first opened (1st visit...

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Helpful?
Thank oh_sarah
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Madame, Warmest greetings from Acacia Hotel Manila! Please accept our sincerest thanks for your flattering words. One of our goals is to serve as a home away from home for our guests. A haven for rest and relaxation. We are happy that we were able to achieve this during your stay. We are very committed in continuously providing our...

Stuttgart, Germany
Reviewed August 10, 2015

Nice rooms, very good breakfast and a really good bar on the roof top with nice and friendly staff! The shuttle service to the malls is also very good and fast! The Hotel is very good secured and on the other site of the street there are also some Restaurants you can go by walk instead of using a shuttle!

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Helpful?
Thank Nico K
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Warmest greetings from Acacia Hotel Manila! We appreciate your kind words. We are happy that you appreciate the location of the hotel. More establishments are rising for the enjoyment of our guests. Thank you for choosing Acacia during your stay in the Philippines. We hope that you experienced the genuine hospitality that our country is known for. Likewise,...

Metro Manila, Philippines
Reviewed August 8, 2015

I stayed at this hotel for 15 nights during a recent work visit to Manila, the Philippines. Located in the business district of alabang, the hotel is about 10 miles from the airport. A word of caution the roads are crazy busy and everyone does what they want. They must all be good drivers as I didn't see many problems...

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Helpful?
Thank Matthew W
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Warmest greetings from Acacia Hotel Manila! We are deeply grateful for this very detailed review. We appreciate the time and effort you put to fully share your experience. We are delighted to know that you enjoyed your stay with us. We recognize some areas you mentioned that we can definitely improve on. Acacia Hotel Manila is situated in...

Sri Lanka
Reviewed August 4, 2015

I stayed at acacia during May for 6 days. the service is excellent. staffs are really friendly. i highly recommend everyone to stay at acacia hotel. one of the best hotel i ever stayed. Get the room which have Pool view, trust me the view is awesome.

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Helpful?
Thank Vinoth K
acaciahotel, General Manager at Acacia Hotel Manila, responded to this review

Dear Sir, Warmest greetings from Acacia Hotel Manila! Thank you very much for recommending our hotel. We are very pleased to know that you enjoyed your stay with us and that you found everything to your satisfaction. Please do come back and experience more of Acacia, our culture, and the Philippines. It would be our pleasure to serve you once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Acacia Hotel Manila

Address: East Asia Drive corner Commerce Avenue | Filinvest Corporate City, Alabang, Muntinlupa, Luzon 1781, Philippines (Formerly Acacia Grove Hotel)
Location: Philippines > Luzon > Metro Manila > Muntinlupa
Price Range: $92 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Acacia Hotel Manila 4.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa
Hotel Style:
#1 Business Hotel in Muntinlupa
#5 Family Hotel in Muntinlupa
#5 Romantic Hotel in Muntinlupa
#6 Luxury Hotel in Muntinlupa
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Questions & Answers

Here's what travelers have asked, with answers from Acacia Hotel Manila staff and other travelers.
5 questions
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Questions? Get answers from Acacia Hotel Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have breakfast before 8 a.m. because the coffee shop can get really busy.”
 of 5 bubbles josephcN6213KP, 5 days ago | Read review
“Higher rooms for best view!”
 of 5 bubbles Ampih, 2 weeks ago | Read review
“Ask for a access code for the wifi.Good for 1 person only”
 of 5 bubbles heartgab, Feb 16, 2017 | Read review
“Rooms on the Western side are often quieter. Functions are often held on 3rd floor,Eastern side. That can mean noise at night.”
 of 5 bubbles wait4us2017, Feb 4, 2017 | Read review
“Rooms on the 14th or 15th floor, particularly on a corner are perfect!”
 of 5 bubbles unionjack2017, Feb 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question