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ITC Grand Goa - A Luxury Collection Resort & Spa

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Arossim Beach, Cansaulim 403712 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1612)
Pool & Beach (259)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Goa - A Luxury Collection Resort & Spa
Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Cansaulim
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled in serene south Goa, amidst lush 45 acres of landscaped gardens, swaying coconut palms and shimmering lagoons - the ITC Grand Goa, with direct access to the pristine Arossim beach, provides all the ingredients for an invigorating or intimate relaxed getaway. This beach-side, village-styled resort's architecture draws inspiration from the Indo-Portuguese vintage and blends classical elegance with a distinctive regional allure that's infused in its service, cuisine, rituals and more - promising a truly immersive experience.
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Room & Suite (209)209
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Bicycle rental
Game room
Water sport equipment rentals
Entertainment staff
Table tennis
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Hindi
5047Reviews155Q+A100Room tips
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Popular mentions
Deepesh gawand wrote a review Yesterday
2 contributions
I was here for 6 months it was like my 2nd home never felt any thing missing ,its like home and all the staff members are so caring i just loved this plc i hope ill see this place soon .. you should visit this plc in ur life time once ✌🏻❤️
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Date of stay: September 2020Trip type: Traveled on business
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SKS wrote a review Yesterday
London, United Kingdom2 contributions1 helpful vote
Charged twice the rate promised by Marriott Bonvoy! When raised complaint with hotel, they told me to contact Bonvoy. Marriott Bonvoy kept promising to revert but didn’t. Charged double on checkout! I kept a record of all conversations with times and dates. Marriott Bonvoy feel it’s appropriate to charge a customer an extra £1,000 ($1,400) and make up for it by giving Marriott points to a fraction of the value charged. Don’t trust a word Marriott Bonvoy say
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Date of stay: June 2020Trip type: Traveled solo
1 Helpful vote
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JudyRd29 wrote a review May 8
3 contributions4 helpful votes
Dear ITC Team, Thank you very much for a wonderful 10 days with you. Again and again it was no less enthusiastic about your warmth, friendliness, smooth process, great food, wonderful reception and so forth. The best and quiet location the most beautiful villas and the most magical place., Is of little use if the most important thing, the people behind it, are not right. You make all of this possible and the spirit that everyone pulls together and that they are and remain motivated and warm, even when things get hectic. Congratulations from the bottom of my heart. The food in every restaurant is great however was looking for more choices in Goan dishes. Thanks Chef Dhuri for the lovely lobster as well as F&B manager Ananda & Bhim who used to come and check to see if everything was good and looked after all my requests and a special thanks to Akash for having the coconut water arranged for me everyday as well knew what I needed and Yajpal for keeping me company and not making me feel that I was alone. These two are great at their job and very enthusiastic and lively. The whole Guest Relations, Front office and Houskeeping team is simply world class. Friendliness, warmth, reaction time, making the impossible possible and never intrusive or fake, you are heroes. In particular, Pradeep and his team would real pay attention to the things that I requested for and Ruhei, Rutuja as well or the main person who made my reservation that is Juhi they are all wonderful people. Really appreciate all the help as I was a single Traveller they kept checking on me and seeing that all was well. We also appreciate the entire management extremely. You are personable, warm, always there and yet in the background, dearest Ruhie Akash and Yajpal, You are doing an amazing job and so are the rest of the team. So, am looking forward to the next time with my family when things are more lively and better, that's sure to happen and yes, I would also give you 6 stars if only I could ... All the best. Stay safe and Thanks for everything.
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Date of stay: May 2021Trip type: Traveled solo
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Response from Amit Kumar, General Manager at ITC Grand Goa - A Luxury Collection Resort & Spa
Responded 3 days ago
Dear Ms. Judie, Namaste! Thank you for sharing your review with us. The team at the ITC Grand Goa joins me in thanking you for the appreciation received. We are truly humbled by your kind words and delighted to learn that your stay experience was personalized, especially as a Single Traveler, and that our team showcased ITC Hotels legendary service while you were staying with us. We will certainly pass on your kind words to our team members Chef Dhuri, Ananda, Bhim, Akash, Yashpal, Pradeep, Roohi, Rutuja & Juhi. It was truly a pleasure having you at the resort and we all look forward to welcoming you soon! Responsibly yours, Amit Kumar General Manager
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Apurv Yadav wrote a review May 3
New Delhi, India2 contributions
Great hospitality and amazing location. The staff made sure that our safety and entertainment was very well taken care of. Both Sushmita and Lisa were very helpful with arranging for cabs and attended to our every call. Amongst the restaurant staff Yashpal was a great host, gauging our taste and suggesting new things for us to try. Very enjoyable stay
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Amit Kumar, General Manager at ITC Grand Goa - A Luxury Collection Resort & Spa
Responded 1 week ago
Dear Valued Guest, Namaste! The team at the ITC Grand Goa joins me in thanking you for the appreciation and generous response to the warm hospitality that you experienced at our beautiful resort. Thank you for also recognizing our efforts towards safety. We are committed to delivering world-class luxury experiences that address the most important needs of well-being and safety though responsible practices that are relevant in the unprecedented circumstances we face today. Sushmita, Lisa and Yashpal will be elated to hear of your praise. Your appreciation will encourage all of us to scale greater heights of excellence. We look forward to the pleasure of welcoming you back to Goa soon. Responsibly yours, Amit Kumar General Manager
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855naveena wrote a review May 2
31 contributions35 helpful votes
First of all, I really appreciate the ITC group for giving a special package to Corona Warriors, no other brand has been so thoughtful. We chose ITC Grand Goa for Holi weekend escape with family and friends. The property is huge and beautiful with private and very clean beach. The multilevel swimming pool is a delight for children, though the slide was not as smooth as expected. The food was delicious and breakfast buffet had variety to cater to all taste buds. I specially want to thank Mr Sanil, who helped me a lot with the booking process. Another staff worth mentioning is the gym trainer. He was extremely efficient and kept the machines sanitized after it was used by any guest. The gym is also well equipped with some of the best machines, in fact if I lived in Goa, I would certainly take a membership. The main problem was that they were overbooked and they did not have enough space for every guest to sit and have a peaceful breakfast. It was total chaos and guests were kept waiting in a long queue. Even when one could finally get a seat, which was mostly outdoors, (only few indoor seats were available), having a breakfast in the scorching heat was a torture. Not a good start to anyone's day. Also, they did give everyone well sanitized and packed cutlery, but with so much crowding, social distancing went for a toss. The house keeping was lax, there was no electricity in our room for one night, only air conditioner was working and when no one came after calling, we were too exhausted after journey and had to sleep in the dark. After multiple calls and finally an irate one in the morning, I could get someone to rectify it. Another issue was that we booked sea view rooms and I was a tad disappointed with the view as the sea is too far away. Not the hotel's fault probably, but was a let down. Overall, a decent property but with scope for improvement in the breakfast arrangements and housekeeping.
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Response from Amit Kumar, General Manager at ITC Grand Goa - A Luxury Collection Resort & Spa
Responded 1 week ago
Dear Valued Guest, Namaste! Thank you so much for taking the time to detail your experience on this forum. Your kind remarks about our beautiful resort, variety in the buffet & the gym are much valued. I will share your words of appreciation with Sanil & our Gym Trainer. Your feedback regarding your stay and your suggestions for improvements are greatly appreciated. Feedback is an important tool for us in our business and we will work on the same to ensure we deliver a seamless experience to our guests. Thank you for your valuable time and I look forward to welcoming you back. Responsibly yours, Amit Kumar General Manager
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Previous
PRICE RANGE
$125 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt goa hotel cansaulim, hyatt cansaulim, cansaulim hyatt, park hyatt goa resort and spa
FORMERLY KNOWN AS
Park Hyatt Goa Resort and Spa
LOCATION
IndiaGoaSouth Goa DistrictCansaulim
NUMBER OF ROOMS
252
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Frequently Asked Questions about ITC Grand Goa - A Luxury Collection Resort & Spa
Which popular attractions are close to ITC Grand Goa - A Luxury Collection Resort & Spa?
Nearby attractions include Cansaulim Beach (0.6 miles) and Treasures Casino (0.7 miles).
What are some of the property amenities at ITC Grand Goa - A Luxury Collection Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at ITC Grand Goa - A Luxury Collection Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Goa - A Luxury Collection Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ITC Grand Goa - A Luxury Collection Resort & Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ITC Grand Goa - A Luxury Collection Resort & Spa?
Conveniently located restaurants include Star Fish Beach Hut, Mango Terrace, and Aaron's Beach Shack.
Are there opportunities to exercise at ITC Grand Goa - A Luxury Collection Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ITC Grand Goa - A Luxury Collection Resort & Spa have an airport shuttle?
Yes, ITC Grand Goa - A Luxury Collection Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is ITC Grand Goa - A Luxury Collection Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Cansaulim.
Are any cleaning services offered at ITC Grand Goa - A Luxury Collection Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Goa - A Luxury Collection Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.