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ITC Grand Goa, A Luxury Collection Resort & Spa

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Arossim Beach, Cansaulim 403712 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1946)
Room & Suite (238)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Goa, A Luxury Collection Resort & Spa
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 6 hotels in Cansaulim
Location
Cleanliness
Service
Value
Nestled in serene south Goa, amidst lush 45 acres of landscaped gardens, swaying coconut palms and shimmering lagoons - the ITC Grand Goa, with direct access to the pristine Arossim beach, provides all the ingredients for an invigorating or intimate relaxed getaway. This beach-side, village-styled resort's architecture draws inspiration from the Indo-Portuguese vintage and blends classical elegance with a distinctive regional allure that's infused in its service, cuisine, rituals and more - promising a truly immersive experience. With a platinum grade commitment to our guests and the planet, ITC Grand Goa - A Luxury Collection Resort & Spa, is certified with a LEED® (Leadership in Energy and Environmental Design) Platinum rating for globally recognised planet positive endeavours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Bicycle rental
Game room
Water sport equipment rentals
Entertainment staff
Table tennis
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Hindi
Hotel links
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Location

Full view
54Somewhat walkable
Grade: 54 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
5295Reviews163Q+A100Room tips
Traveler rating
  • 3,653
  • 1,042
  • 324
  • 141
  • 137
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Popular mentions
RAjeev wrote a review Yesterday
1 contribution
We had a great stay at the property, very high quality of hygiene, service and food quality. Place is also very friendly to kids with a nice beach. We enjoyed our stay and can’t wait to go back. Must visit !
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Date of stay: January 2022Trip type: Traveled with family
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Neeraj S wrote a review Dec 2021
Kolkata (Calcutta), India46 contributions26 helpful votes
Hotel's Favorite
We were two couples and had booked 2 rooms for stay in ITC Goa. To our horror we got to know there is a big fat Indian wedding in the hotel at the time of our stay. Also we got 4 calls from the hotel for re confirmation(which is quiet unsual in India) which made us feel that the hotel is gonna be a fish market, super crowded and we were doubtful about our experience . however since we loved the pictures of the beach at the ITC property we decided to stick to it . To our surprise our check in was super smooth, we got a nice upgrade too and our entire stay was super comfortable. The hotel staff especially Olga from the front office and Dhruba from the restaurants did everything they could to ensure we had a good time - Huge shoutout to them for their warmth. I was celebrating my birthday along with my son’s and they really made it special with cakes and room decor . The pools are super clean , beach is very well maintained. Our only not so good experience was Royal Afghan Dinner which was not at all up to ITC standard. But again Dhruba heard us well and did everything possible to make up for it. Thanks a ton team ITC for a wonderful experience. Will highly recommend the hotel for families who want to be inside the resort to enjoy and relax. Once we checked in we only stepped out of the hotel only after our entire duration of the stay.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Amit Kumar, General Manager at ITC Grand Goa, A Luxury Collection Resort & Spa
Responded 2 weeks ago
Dear Valued Guest, Namaste! Thank you for taking out the time to post such a wonderful review of your stay . We always imbibe a little extra to keep our guests comfortable and I am very fortunate to have a wonderful team who are dedicated to making truly memorable experiences for our guests. My sincere apologies for the reported inconvenience at The Royal Afghan, and thank you for sharing that the team was able to turn around the experience. I will definitely pass on your kind words of appreciation to Dhruba at The Royal Afghan, and Olga and ensure they get recognized for making your experience more memorable. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another memorable experience at ITC Grand Goa Resort & Spa. Responsibly yours, Amit Kumar General Manager
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anitaboo1979 wrote a review Yesterday
Bogmalo, India82 contributions57 helpful votes
From check in to check out with everything in between, my experience at the ITC was simply superb. Rutuja ensured my every need was met and she exceeded in all expectations. The room was wonderful, the pool, my birthday cake, lunch- everything 😍
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Date of stay: January 2022Trip type: Traveled with family
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Response from Amit Kumar, General Manager at ITC Grand Goa, A Luxury Collection Resort & Spa
Responded yesterday
Dear Valued Guest, Namaste! Thank you for taking out the time to post such a wonderful review of your stay experience with us. We always imbibe a little extra to keep our guests comfortable and I am very fortunate to have a wonderful team who are dedicated to making truly memorable experiences for our guests. I will definitely pass on your kind words of appreciation to Rutuja, and also ensure they get recognized for making your experience more memorable. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another pleasant dining experience at ITC Grand Goa Resort & Spa. Responsibly yours, Amit Kumar General Manager
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VilkeshP wrote a review Jan 20
Forks, Washington4 contributions2 helpful votes
We were planning family vacation somewhere in Goa and i came across this ITC Grand Goa The Luxury Collection. Very beautiful and large property and top of that hospitality is best. Rutuja our host who welcomed my family and gave detailed information about property and amenities, food etc etc. She was very nice and humble to fulfill my request for early checkin and Rutuja upgraded rooms to Seaview that was very sweet of her. We enjoyed almost all the amenities at hotel. Very helpful staff. I would definitely recommend ITC grand Goa for family retreat. Rutuja did go extra mile for my medical requirements while stay and got us what we need while i was waiting near lobby. Now that’s what i call great customer service. Thank you ITC Grand Goa for making my family vacation memorable and we started new on a very good note.
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Date of stay: January 2022Trip type: Traveled with family
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Response from Amit Kumar, General Manager at ITC Grand Goa, A Luxury Collection Resort & Spa
Responded 2 days ago
Dear Valued Guest, Namaste! Thank you for taking out the time to post such a wonderful review of your stay experience with us. We always imbibe a little extra to keep our guests comfortable and I am very fortunate to have a wonderful team who are dedicated to making truly memorable experiences for our guests. I will definitely pass on your kind words of appreciation to Rutuja, and also ensure they get recognized for making your experience more memorable. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another pleasant dining experience at ITC Grand Goa Resort & Spa. Responsibly yours, Amit Kumar General Manager
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Sunil Purwar wrote a review Jan 13
2 contributions
I had a wonderful stay at ITC Goa due to its vast wonderful surrounding with its beach, its portuguese facade, three steps swimmimg pool and off course the hospitality of its friendly and exuberant staff especially the front desk team Ms Rutuja and the wing service incharge Ms Ramilla.
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Date of stay: January 2022Trip type: Traveled with family
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Response from Amit Kumar, General Manager at ITC Grand Goa, A Luxury Collection Resort & Spa
Responded 5 days ago
Dear Valued Guest, Namaste! I am truly delighted to know that you had a memorable stay. Thank you for recognizing our hospitality and efforts. I am sure our entire team, especially Rutuja & Ramilla, will be happy to read your feedback. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Looking forward to welcoming you back again soon! Responsibly yours, Amit Kumar General Manager
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PRICE RANGE
$125 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt goa hotel cansaulim, hyatt cansaulim, cansaulim hyatt, park hyatt goa resort and spa
FORMERLY KNOWN AS
Park Hyatt Goa Resort and Spa
LOCATION
IndiaGoaSouth Goa DistrictCansaulim
NUMBER OF ROOMS
252
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Frequently Asked Questions about ITC Grand Goa, A Luxury Collection Resort & Spa
Which popular attractions are close to ITC Grand Goa, A Luxury Collection Resort & Spa?
Nearby attractions include Cansaulim Beach (0.6 miles) and Treasures Casino (0.7 miles).
What are some of the property amenities at ITC Grand Goa, A Luxury Collection Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at ITC Grand Goa, A Luxury Collection Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Goa, A Luxury Collection Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ITC Grand Goa, A Luxury Collection Resort & Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ITC Grand Goa, A Luxury Collection Resort & Spa?
Conveniently located restaurants include Star Fish Beach Hut, Mango Terrace, and Zeebop by the Sea.
Are there opportunities to exercise at ITC Grand Goa, A Luxury Collection Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ITC Grand Goa, A Luxury Collection Resort & Spa have an airport shuttle?
Yes, ITC Grand Goa, A Luxury Collection Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does ITC Grand Goa, A Luxury Collection Resort & Spa have airport transportation?
Yes, ITC Grand Goa, A Luxury Collection Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ITC Grand Goa, A Luxury Collection Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Cansaulim.
Are any cleaning services offered at ITC Grand Goa, A Luxury Collection Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.