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Lanzerac Hotel & Spa

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524 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Stellenbosch, South Africa
Reviewed March 23, 2016

This most stunning wine farm, is a must see for anyone visiting Stellenbosch. Situated on the edge of Stellenbosch and being overlooked by the majestic mountains and oak trees, this farm will bring a calm over you that will make you forget all your worries. They have world renown wines, good food, stunning views and the famous Spa. Just go!

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Helpful?
Thank nic r
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Your subject line certainly sums it up! A mere 5 minutes from the beautiful historic town of Stellenbosch, however when you are on the Estate, you sense the shear beauty and serenity of being in the Cape Winelands! Thank you for your comments.

Stellenbosch
Reviewed March 22, 2016

Stayed here for a wedding. Our rooms where probably the best ones we've had in South Africa. The wine, especially the pinotage, was also good. But the food sadly was not so good - at lunch medium rare apparently meant raw and at dinner the meat was instead overdone.

Review collected in partnership with this hotel
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1Thank swede856
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for the great compliment about the standard of accommodation at Lanzerac - it is great to be voted as the premium property throughout your SA stay. It is such a pity that you did not view the food offering in the same light, as we received overwhelming praise from the wedding party you were part of on this...

Stellenbosch
Reviewed March 22, 2016

I have stayed in many hotels around the world and Lanzerac has to be one of the most spectacular rooms i have ever stayed in. The service was wonderful and the food excellent. I would definitely return.

Review collected in partnership with this hotel
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Helpful?
Thank jennyd624
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Sincerest thanks for this incredible feedback! What an amazing compliment!

London, United Kingdom
Reviewed March 21, 2016

The hotel is set in wonderful gardens and landscape. The room was spacious and of high quality. Lunch and Dinner were both excellent with friendly and good service. The only slight disappointment was the wine tasting where we felt the service was indifferent but overall would highly recommend.

Review collected in partnership with this hotel
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Helpful?
Thank Henry G
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for taking the time to leave your comments on this platform. We are very satisfied to read of your experience and that you were impressed with the general service received. We will certainly look into the service issue experienced in the Tasting Room.

Cheltenham, United Kingdom
Reviewed March 20, 2016 via mobile

I stayed in a refurbished room and it was fabulous. The bathroom was palatial! Superb surroundings. Communal areas were a bit too grand for my personal liking but it is a beautiful place. Very relaxing. Has a heliport for those that wish to arrive by helicopter.

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Helpful?
Thank Vicky C
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

A wonderful compliment of Lanzerac's newly refurbished rooms. We can concur - the newly appointed rooms and bathrooms are very special!

Stellenbosch
Reviewed March 20, 2016

Everything what we expected and better! Just minor issue on the billing systems as we bought spa and meal vouchers - it was very confusing to see how the system allocated the voucher value. It would have been fine if one did not have anything additional on the bill.

Review collected in partnership with this hotel
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Thank NooNooMP
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for your comments. We are thankful for the feedback and hope the billing issue did not jade the wonderful time you experienced.

Stellenbosch
Reviewed March 18, 2016

Excellent location and service that rounded off our conference perfectly. From the arrival, the rooms, the food and the meeting spaces everything work above expectation. The staff were friendly, helpful but yet not obstructive.

Review collected in partnership with this hotel
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Helpful?
Thank 768jacquesv
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

A sincere thanks for your positive feedback, which certainly goes a long way from an esteemed corporate partner. Thank you!

Geneva, Switzerland
Reviewed March 13, 2016

This hotel is very well located, and benefits from a great surrounding, and a great architecture of the various buildings. It could be outstanding if better maintained. The staff was friendly and willing to help. We travelled with our own vintage cars (17 of them), and were allowed to park them in front of the main building. Very appreciated. The...

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Helpful?
Thank Nyroca
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for raising the issues that you experienced whilst at our Estate. The Housekeeping issues are inexcusable and have been addressed with the head of department, and for this we are sincerely sorry. Please be assured that the Lanzerac is currently undergoing extensive changes to the rooms in order to improve the general guest experience, so hope...

London, United Kingdom
Reviewed March 8, 2016

We only stayed here for one night at the end of our time in Cape Town - and we loved the place! The staff were very friendly and went above and beyond to ensure we had everything we needed - they even managed to organise a private wine tour for us within half an hour of our arrival. Our room...

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Helpful?
Thank ARG-C2011
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

A sincere thank you for the compliments to our establishment. We are extremely thankful for your recognition of all aspects of your stay.

Durban, South Africa
Reviewed March 8, 2016

Hats off to the staff of this exclusive establishment. I booked a Birthday night stay for my partner and when we arrived they elegantly ushered us to their very best room out of the top drawer at no extra cost. We were overwhelmed and oh so grateful. It was a magical memorable stay. Highly recommended.

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Helpful?
Thank JanelleAlford
LanzManagement, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

A heartfelt thanks for this fabulous feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Set in the heart of a 155ha working wine estate, on the outskirts of picturesque Stellenbosch, the historic 300-year-old Lanzerac Hotel & Spa is the perfect base from which to explore SA’s most famous winelands. With just 48 luxurious bedrooms, this 180-year-old Manor House exudes an air of intimacy and provides the ultimate in personalized service.The hotel’s fine-dining restaurant with several different dining areas offers guests a wide choice of culinary styles. Guests end their evenings over coffees, liqueurs, cognacs and cigars enjoyed either in the trendy Esquire Whiskey & Cigar Bar or in the elegant Craven Lounge with its genuine antiques and authentic Cape Dutch architecture. Whilst the historic Manor House provides an ideal venue for private in-or-outdoor conferences and functions, the picturesque setting of the Manor Lawns offers the perfect opportunity for exclusive outdoor events and lavish weddings. Leisure activities include swimming in one of the hotel’s 3 outdoor pools, golfing, hiking and mountain biking, wine tasting and cellar tours. Treatments at the world-class Lanzerac Spa & Wellness Center take place against a stunning backdrop of mountains and vineyards, ensuring you leave feeling relaxed and rejuvenated. The spa has recently added the revolutionary “Dr.Fish” Therapy to its repertoire, where tiny fish are utilized to exfoliate the skin and give it a micro-massage. Come and experience true South African heritage, first-class service and luxury, superior pampering and wellness! We’ve been preparing for your arrival for over 300 years! ... more   less 

Additional Information about Lanzerac Hotel & Spa

Address: No. 1 Lanzerac Street | PO Box 4, Stellenbosch 7600, South Africa
Location: South Africa > Western Cape > Stellenbosch
Price Range: $173 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lanzerac Hotel & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Lanzerac Manor And Winery Hotel Stellenbosch
Lanzerac Manor And Winery Stellenbosch
Hotel Style:
#2 Luxury Hotel in Stellenbosch
#2 Spa Hotel in Stellenbosch
#4 Business Hotel in Stellenbosch
#5 Romantic Hotel in Stellenbosch
#7 Family Hotel in Stellenbosch
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Questions & Answers

Here's what travelers have asked, with answers from Lanzerac Hotel & Spa staff and other travelers.
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Questions? Get answers from Lanzerac Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Courtyard block or one of the lodges with private pool.”
 of 5 bubbles 676russelld, 2 weeks ago | Read review
“The newly decorated rooms are lovely.”
 of 5 bubbles Hooggenoeg, Nov 21, 2016 | Read review
“our room was close to the central building which may be helpful”
 of 5 bubbles kauaijim5, Nov 16, 2016 | Read review
“The courtyard rooms overlooking are beautifully furnished and so quaint.”
 of 5 bubbles 661JanetG, Oct 18, 2016 | Read review
“Ask for one of the renovated pool coutryard rooms.”
  • Entrance to Room10
 of 5 bubbles , Sep 19, 2016 | Read review
5 of 5
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