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Protea Hotel by Marriott Stellenbosch

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Protea Hotel by Marriott Stellenbosch
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301 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Harare, Mashonaland East, Zimbabwe
Reviewed 4 days ago NEW

We stayed at the Protea Hotel as we were attending a wedding nearby. We had a problem with the room that we had booked and so had to move halfway through our stay. The staff were very helpful and moved us across while we were out. The first room was not great but the deluxe room was very spacious and...

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Helpful?
Thank Ant K
Reviewed 6 days ago NEWvia mobile

I've stayed at this hotel thrice over the last 5 years and always look forward to going back. Even the smallest rooms are a comfortable size, all with a balcony or an outside area with memorable views. The outdoor pool and braai (barbecue) area give this hotel extra special leisure points.

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Helpful?
Thank Tom M
Birmingham, United Kingdom
Reviewed 1 week ago

We had two deluxe rooms and really enjoyed our stay here for 3 nights. Reception staff great (Craig deserves a special mention here) and managed to find us two rooms in the same block, giving us complimentary drinks on the terrace whilst we waited. The hotel is beautifully located just outside Stellenbosch, on a hillside, with wonderful views over the...

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Helpful?
Thank Tonbon55
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Dear Tonbon55, thank you so much for rating us on tripadvisor. I am pleased to hear that you have enjoyed our beautiful views and rooms. I will also congratulate Craig on providing you with good service. I have shared your feedback with our management TEAM so that they are all aware of the problems that you have listed and to...

Sydney, New South Wales, Australia
Reviewed 1 week ago

Stayed over for one night only as a stop over. Hotel is in quiet area of town, which we enjoyed, very country feel. (you will need a car to get around) Front Desk was very helpful and accommodating. Had two rooms for the family, one on the lower level and one on top. Plenty parking outside, motel style. Both rooms...

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Helpful?
Thank Lorikeets
Elze L, General Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Good day Lorikeets, we appreciate your comments on tripadvisor. It is so good to hear that you have enjoyed your stay with us. I have informed our Food and Beverage Manager that the food took a little to long to arrive, so he will address this with his kitchen STAFF. I have also complimented the chef on the good food...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

We had a conference, excellent facilities. After, we thought we would have a coffee 21.00. 20 min later I went to find some service!!!! They had a buffet dinner, so asked if we could have a sweet. No,surely you don't want to waist food!!. Coffee was not the best for a hotel either. What is it in this country that...

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Helpful?
Thank 1Narrowboat
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Good day, I would like to thank you for your comments and thank you for complementing our conference facilities. I would like to apologize for the bad experience you had with regards to the service in the Restaurant. To assist with our investigation you do not perhaps know the names of the STAFF that you have dealt with or on...

Copenhagen, Denmark
Reviewed 2 weeks ago via mobile

We were in a group of 5 touring the Western Cape and after a long drive from Oudtshoorn we arrived around midnight. The reception was not welcoming and not very helpful- rather cold in attitude. The rooms were very spacious and housekeeping did a fab job of keeping our rooms clean. Well done. The internet was a headache as wifi...

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Helpful?
Thank Charlie M
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Good day Charlie Thank you for rating us on Tripadvisor. I have shared your experience with the rest of our Hotel TEAM, I can assure this is not our standard. I would like to apologize for the inconvenience you have experienced during your stay. Hope to see you again in the near future so that we can show you Protea...

Durban, South Africa
Reviewed 3 weeks ago via mobile

Attended a conference with my wife. The rooms were phenomenal and the hotel staff ever willing to help. Their was enough seating for lunch and never long queues. Definitely recommend staying at the hotel if that is where the conference is being hosted.

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Helpful?
Thank MohamedFayaz
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Dear Mohamed Wow, thank you for your beautiful comments, we really appreciate it and I have shared it with our STAFF. Hope to see you again in the future, maybe next time for holiday! Kindest Regards,

Oxford
Reviewed 4 weeks ago

This hotel is way outside the town, & is situated on a business park. It has no character, & the rooms are in 1 storey semi blocks, rather like a residential housing estate. Having said that , it does have several advantages. The location is very quiet, & we had a lovely view over farmland. There is plenty of parking...

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Helpful?
Thank GwenCOxford
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Dear Gwen Thank you for rating us on Tripadvisor. It is always good to hear when our GUESTS have enjoyed their stay, I will give your compliments to our Chef regarding the excellent breakfast. Hope to see you again in the future. Kindest Regards,

Johannesburg, South Africa
Reviewed January 17, 2017

We stayed over for Christmas day and night, and had a splendid Christmas Lunch with all the trimmings and even our own Christmas Card as our table name. Outstanding Christmas menu! It really was a feast and we will remember our stay forever. One of the waitresses even brought dessert to my mother's room as she couldn't manage to have...

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Helpful?
Thank Madeleine C
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Dear Madelein We really appreciate your kind words, thank you for complimenting our hotel! It is so great to hear that we have met you expectations and that you and your family have enjoyed your stay and our Christmas Lunch. I hope we will see you again this year to enjoy another Christmas Lunch with your family. We wish you...

Simon's Town, South Africa
Reviewed January 14, 2017

This is my 4th stay here and once again this hotel exceeds my expectations. The friendliness of the staff is outstanding. The kids are always entertained either at the pool, jungle gym, inside play area at the restaurant or just on the large grass area making this hotel perfect if you have kids. With 2 restaurants to choose from at...

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Helpful?
Thank Chantelfo
Elze L, Guest Relations Manager at Protea Hotel by Marriott Stellenbosch, responded to this review

Good day Chantel I would like to thank you for your positive comments on Tripadvisor. It is so good to hear that you and your family have enjoyed your stay. Hope to see you again in the near future. Kindest Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the Winelands, in one of the most beautiful and heritage conscious towns, Stellenbosch is the second-oldest town in South Africa and affectionately referred to as the "Eikestad." Nestled between two international golf courses, Protea Hotel Stellenbosch offers all guests the best of the Winelands. Accommodation is available in Executive, Deluxe and Standard Twin rooms, where Deluxe and Standard rooms configure to a two-bedroom apartment ideal for families and groups. Executive rooms have the best view in the house and are designed with the executive traveller in mind. Whether it’s the magnificent backdrop of mountain ranges you seek, perhaps just a scenic drive or wine tasting at the many surrounding wine farms, you will never run out of things to see and do. The hotel boasts two restaurants, two swimming pools, braai facilities, wireless internet access and the largest conference venue in Stellenbosch. If that’s not enough, why not gaze at the 270° view of the Helderberg mountain range, Blaauwklippen vineyards and the De Zalze Golf Estate. Whether it’s a family holiday or a team building activity you are looking for, Protea Hotel Stellenbosch is just the venue for you! ... more   less 

Additional Information about Protea Hotel by Marriott Stellenbosch

Address: Techno Avenue, Stellenbosch 7600, South Africa
Location: South Africa > Western Cape > Stellenbosch
Price Range: $108 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Stellenbosch 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Protea Hotel Stellenbosch
Stellenbosch Protea Hotel
Hotel Style:
#10 Business Hotel in Stellenbosch
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Questions & Answers

Here's what travelers have asked, with answers from Protea Hotel by Marriott Stellenbosch staff and other travelers.
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Questions? Get answers from Protea Hotel by Marriott Stellenbosch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For views ask for room in a block on left hand side with a mountain view, for easy pool access go for the blocks on the right”
 of 5 bubbles Tonbon55, 1 week ago | Read review
“Front row, face the mountains and de Salze and are quiet. There are others near the swimming pools are a bit more noisy. Nice gardens.”
  • My photo from our room. Stunning.
 of 5 bubbles MadeleineC192, Jan 17, 2017 | Read review
“Try and get a room with a view of the valley”
 of 5 bubbles Sangeev, Jan 4, 2017 | Read review
“Ask for a room with a view of the mountains!-Upstairs”
 of 5 bubbles StephanOosthuizen, Dec 14, 2016 | Read review
“Ask about distance from reception according to your needs and avoid Block L if the noise of the frogs is going to bother you!”
 of 5 bubbles isabel955, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question