THE WIGWAM $125 ($̶1̶9̶0̶) - Updated 2019 Prices & Resort Reviews - Arizona/Litchfield Park

About

4.5

Excellent

1,631 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Bronze level

Beloved by generations, this Arizona landmark, Historic Hotel of America and AAA 4 Diamond property couples historic charm with a truly modern sense of adventure. Relax in the elegant comfort of 331 casitas and suites, but be sure to carve out time for our legendary golf, superb spa, three pools - including a new 25-foot tower with twisting water slides -distinctive cuisine and innovative, Arizona-inspired programming. The Wigwam is the ideal choice for both locals and guests who seek exceptional accommodations, amenities, activities and service that are enriched by the genuine flavors and real character of Arizona’s past and present. Rich with over 90 years of tradition, The Wigwam inspires locals and guests to “Make Some History” by creating memorable stories and cherished new traditions of their very own.

Room & Suite (191)191

Full view

Property amenities

Free parking

Free internet

Pool

Fitness Center with Gym / Workout Room

Bar / lounge

Golf course

Tennis court

Children Activities (Kid / Family Friendly)

Parking

Wifi

Public wifi

Paid wifi

Paid internet

Internet

Hot tub

Adult pool

Outdoor pool

Heated pool

Restaurant

Breakfast available

Poolside bar

Kids club

Pets Allowed ( Dog / Pet Friendly )

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Concierge

Non-smoking hotel

Dry cleaning

Laundry service

Room features

Air conditioning

Housekeeping

Private balcony

Room service

Safe

Refrigerator

Flatscreen TV

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Hotel links

Visit hotel website

Hotel deals

Location

Full view

Contact

300 East Wigwam Blvd, Litchfield Park, AZ 85340-4410

(623) 900-1199

Getting there

Sky Harbor Intl Airport20 miSee all flights

Phoenix-Mesa Gateway Airport42 miSee all flights

Rental CarsSee all Litchfield Park rental cars

See all nearby hotels

Nearby restaurants

See all nearby restaurants

1,631Reviews30Q+A100Room tips

Great Staff

This was our second multi-day stay at the Wigwam. This is a wonderful place - great staff in all categories; great food; impeccable landscapes; etc. Would highly recommend to any visitor to the Phoenix area.

Date of stay: November 2019

Rooms

Service

+1

Not worth what we paid

This review is based on how much we paid. It was definitely not "luxurious" and "elegant" as advertised. Customer service was weak. The grounds were lovely but that was the only thing they had going for them. Wigwam sent a message asking about our stay and this is what we wrote to them over a month ago. They never replied, so I'm posting my review on TripAdvisor. " Since you're asking about our stay, I have photos I would like to send you. I tried to send more, but I was over the limit your email address would accept. Our stay was anything but "elegant." Had you advertised your resort as simply "historic" rather than "elegant" we might be more forgiving, but the room was a huge disappointment. Outrageous price for what we experienced. It didn't look near as nice as what shows on your website. Stains on the shower curtain and living room curtains; Chips and cracks abound; Super grungy/dusty vents. We were also disappointed with our service. Check in was not very friendly; wouldn't not give us guidance on finding our room--just told us to see the valet. But the valet looked busy so we tried to find our room on our own. That was awful, as the numbers to the rooms were not lit. Took us a long time and some walking around to find it. When we tried your restaurant, we waited forever for service. Then when we did get service, our food came before our drinks, while we watched the waitresses chat with one another. The food was delicious, but we couldn't get past the fact that the servers just didn't seem to care. Not what we would expect based on your website and what we paid. We decided to try the adult pool and called to ask if we could at least bring water to the pool (we saw signs for no outside drinks, but you have to stay hydrated in AZ). We were told by the operator that we could not bring water and that there would be water at the pool bar. Well, the pool bar was closed and there was no water to be found. Just an empty water dispenser. However, everyone else at the pool had brought their own alcohol and food (both weren't supposed to be allowed, as they were "provided" by the bar that wasn't open). There were young girls in skimpy suits being photographed by the pool--kind of grossed everyone out. Not the experience we hoped for." You look at these photos. Does this look like a luxurious, elegant hotel room to you? Christine and William Dixon…

Date of stay: September 2019

Value

Rooms

Service

Room Tip: Ask for an updated room

See more room tips

It is disheartening to learn that we missed several opportunities to provide you with a memorable experience. We regret that this stay did not live up to your expectations. I would like the opportunity to speak with you further and ask that you contact me directly, Tom Alvarez at TAlvarez@wigwamarizona.com. We will ensure that your feedback will be reviewed to see what improvements can be made. We hope to have the opportunity to change your impression.

AMAZING

I've stayed here twice and was not disappointed at all. We will be staying again. We come to Arizona every year for the Nascar race and this will be our go to resort every time. Staff is excellent from the bartenders, waitstaff, concierge, valets and housekeeping.

Date of stay: November 2019

Value

Cleanliness

Service

Thank you so much for being a repeat guest of The Wigwam! We are thrilled to hear that your most recent visit was an enjoyable one. It was very nice of you to mention our staff and the service that they provided. All of us look forward to your future return!

Relaxing experience

I reserved 9 rooms for 4 days and had 10 people. The facility was very beautiful and quite a relaxing environment. The staff at the front desk & restaurants were over the top friendly and extremely helpful with all our requests. I had a chance to chat with some of the employees who seemed to be overall happy to work there and it showed. I would highly recommend the Wigwam to my friends and family and will most definitely use them again.

Date of stay: November 2019

Value

Rooms

Service

Trip type: Traveled on business

Room Tip: Golf course view with patio is a nice place to sit and relax.

See more room tips

We are delighted to hear that you found so much to love about our resort! Thank you for all of your very kind remarks regarding our staff and how they helped to make your stay with us a complete success. We appreciate your recommendation and hope that we will be seeing you again, very soon!

Best Service Ever! Great Resort!

I stayed at the Wigwam because I was playing in a tennis tournament nearby. What a great, historic place the Wigwam is. My room was huge and very clean and updated. The tennis courts where I warmed up for my matches were in great condition and the people working there could not have been more helpful. I have stayed in a lot of luxury hotels and resorts but have never gotten such prompt and courteous service as I did at the Wigwam Resort. Room service was lightening fast! I was amazed! I had a problem with the shower head. The maintenance man was there within 10 minutes. He worked on it until he fixed it. The severs in the bar and restaurants were exceptional and attentive.

Date of stay: November 2019Trip type: Traveled on business

We appreciate your very thoughtful review of The Wigwam! Thank you for choosing to stay with us and we hope that everything went well for you in your tennis tournament. It was very nice of you to mention the efforts of our staff during your time here. We hope that your future travels will lead you back to us!