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Pezula Hotel

Lagoon View Drive, Sparrebosch Eastern Head, Knysna 6571 South Africa
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Free cancellation until 09/15/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (704)
Room & Suite (144)
Dining (28)


#16 of 31 hotels in Knysna
Travelers' Choice
A scenic location, luxurious Suites, on-site activities, locally sourced dining are only a few of the reasons to make us your Knysna luxury hotel of choice. Located on the Eastern head of Knysna on South Africa's legendary Garden Route, Pezula Hotel is set in a lush paradise of ancient indigenous forests, mountains, lakes, and pristine beaches. Enjoy a swim in our outdoor pool overlooking the magnificent Knysna Lagoon, or revive your body, mind, and soul with a visit to our Spa or Gym. Tantalize your taste buds by making the most of our divine culinary offerings. With the Pezula Championship Golf Course on our doorstep as well as a number of beaches in the area, Knysna town centre and family friendly activities, stays at our Knysna hotel are guaranteed to be unforgettable. We’re ready to welcome you. Come and indulge in the splendour, grandeur and luxury that is Pezula Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Poolside bar
Golf course
Free shuttle or taxi services
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Breakfast buffet
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Baggage storage
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Park View
Mountain View
Languages Spoken
1255Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
tvrana2021 wrote a review Yesterday
1 contribution
It has been some years since we visited but clearly the quality of a 5 star hotel is lost. Staff walks around with dirty clothes and phones hanging out of their pocktes. Breakfast is very poor! When ordered room services food comes cold.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
Roger M wrote a review Jul 25
Port Elizabeth, South Africa3 contributions
Upon arrival it was not clear where exactly the check-in counter/reception was, which was not right next to the entrance door as expected, but a floor below. After check-in, it took forever to get a porter to transport our luggage to the room. The rooms have a fireplace, but no complimentary fire wood. One sliding door in the room was broken and there were stains visible on the bathroom floor. One sliding door in the room was broken. We took the BBQ option for dinner and were told over the phone that this will be a plated service served in the restaurant. Upon arrival we were informed that we had to do the bbq ourselves. The arrangements for the bbq between reception staff and the deli staff was poor. We were not informed that we had to make arrangements with the deli ourselves.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
joeydelp wrote a review Jul 20
Cape Town, South Africa1 contribution
During the coldest months of the year, a getaway to somewhere warmer and cozier is much needed. The Pezula Hotel fits this getaway destination perfectly. Whether it is for only one night or multiple, the staff are always friendly and ready to help. The rooms are quite large, clean and with amazing views no matter where in the estate you are located. Room service is on point, delivering food quickly and efficiently. With the fireplace lit and wood restocked from just outside the room the nights are warm and comfortable. Well insulated and noise isolating walls ensure that you hear nothing around you except the crackling of firewood. This makes it great for a little time away from the buzz of daily life.
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Review collected in partnership with this hotel
Date of stay: July 2021
Sleep Quality
Susan W wrote a review Jul 18
36 contributions5 helpful votes
We booked for the weekend, special weekend after a difficult few weeks. In my emails I asked every time if the Friday afternoon spa treatments is confirmed. After 3 emails I got a email confirmation. I also asked them to make sure our room is ready for check-in before treatments and that the sauna was booked for after our treatment. On arrival... Room was not ready. With 15 minutes to our treatments they struggled to get hold of housekeeping and someone to take us to rooms. Lady in reception said we told spa we will be late because we waited for portar. At Spa when we rushed there, they didn't know about us and told us that they think our Treatment will be done in n room not there. In check in Lady didn't tell us. We went back to reception, already 30 minutes late and the receptionist was solo rude. Telling me they have internal problems she can't help. And ignore me and start helping other guest!!! IThe lady in the Spa got hold of the manager. He came with one therapist and told me we must go for treatment and relax he will speak to me afterwards. At the room we waited another 20 minutes for the 2 therapist. She told me afterwards she didn't know about treatment. The also DIDN'T book sauna. Needless to say, we didn't enjoy massage at all. After everything we asked where the manager was and the receptionist said he went home. REALLY... just got rid of us and leave. In the room the wi fi code didn't work. My husband phone reception and she told him the code was correct. After the 3 rd call she realized WRONG pin. I. Phone for ice. 48 minutes later, 2 calls. Our whole special evening was a messed up. At breakfast we ask if the manager was in an been told no he is not coming. They sent us a guy Henry that really try to help. I told him if the can do our treatment again the afternoon and maybe do something nice to convince me to stay and try to make up to us. He phoned the manager who was supposed to talk to us the Friday and just ignored us. He said the can't help us and that's fine if we book out and not staying the 2 evening. Really!! I was in tears. That's the worst service we ever got. And the way they treated us. On check out I told them I think we paid already but couldn't go into bank. They said no so I pay again. When I went into bank later the morning I saw we did pay and phone immediately to get money back. I mean we paid DOUBLE for the worst breakaway ever. The guy told me no one can help me before Monday. An up to now, no manager call or came back to me about any of above. I got the impression there is so many internal problems, staff like to spite boss and now us the paying customer suffers. I will tell everyone about it and not to go there and if I don't have money back by tomorrow I will start legal actions. @pezula
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Date of stay: July 2021Trip type: Traveled as a couple
chimbo2021 wrote a review Jul 15
1 contribution
New Management needs to work hard to restore Pezula Hotel's former glory. The location is to die for, but location alone does not cut it. Guests must be made to feel comfortable and valued. Little incremental improvements could go a long way to achieve that.
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Review collected in partnership with this hotel
Date of stay: June 2021
Sleep Quality
$99 - $471 (Based on Average Rates for a Standard Room)
pezula hotel knysna
South AfricaWestern CapeKnysna
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Frequently Asked Questions about Pezula Hotel
Which popular attractions are close to Pezula Hotel?
Nearby attractions include Knysna Heads (1.7 miles), Brenton on Sea (4.0 miles), and Knysna Lagoon (1.9 miles).
What are some of the property amenities at Pezula Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pezula Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pezula Hotel?
Guests can enjoy an on-site restaurant and a poolside bar during their stay.
Is parking available at Pezula Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pezula Hotel?
Conveniently located restaurants include East Head Cafe, African Bean, and Freshline Fisheries.
Are there opportunities to exercise at Pezula Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pezula Hotel have an airport shuttle?
Yes, Pezula Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pezula Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pezula Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Pezula Hotel?
Many travelers enjoy visiting St George's Anglican Church (3.3 miles).