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The Phantom Forest Eco-Reserve

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#13 of 29 Hotels in Knysna
Certificate of Excellence
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The Phantom Forest Eco-Reserve
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300 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely stay here and good service. Friendly staff. Food could be improved (ok food dressed up as fine dining) but the surrounding forest is magical and worth the visit. Ideal for a honeymoon or romantic couple getaway. Definitely looking forward to returning. Recommend the canoeing.

Helpful?
Thank Rhoda R
Durban, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Phantom forest was beautiful, peaceful and relaxing. Friendly staff helpful staff only added to the pleasure of staying there. The 6 course dinners were amazing. Only wish there were other dinner options. Otherwise everything was excellent!

Review collected in partnership with this hotel

Helpful?
Thank sanchias404
Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The service was excellent and accommodation amazing. Would recommend this to anyone who has a love for nature or looking for something different. The 6 course dinner is a must !!! The Chef is very talented. Had a great stay!!

Review collected in partnership with this hotel

Helpful?
Thank surinawernerm
Bristol
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely stay at Phantom Forest. The treehouse was beautiful and felt very special. We chose the winter warmer package which included dinner (the food was excellent especially the cheese soufflé!) and a massage (which I wasn't particularly bothered about beforehand, but was actually really great). The service and attention to detail throughout our two night stay was... More 

Review collected in partnership with this hotel

Helpful?
Thank vcbBristol
Belfast, Northern Ireland
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed (a family of five) for two nights in mid-July and wished we had booked a third night. A minivan came to collect us within minutes of arrival and Gerald checked us in very quickly showing us to our suites. We had been upgraded as part of Phantom's winter warmer packages, which included an hour-long massage for each of... More 

Helpful?
1 Thank supercritical
McGregor, South Africa
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 27, 2016

My husband book this establishment for a nice romantic get-away. We were so excited, but was disappointed in more way than one. The pick up in the parking area was "polite", no warm welcome. Check in was ok, the room was so romantic until we wanted to go for a snooze and it looked as someone else had a snooze... More 

Helpful?
Thank Rachelle A
London, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2016

My husband and I stayed here for the first stretch of our honeymoon. This hotel is breathtaking! We stayed in an Upper Tree Camp Suite. The suite was spacious and beautiful. It was very secluded. We utilized the tub on the deck everyday. The bed was comfortable. The staff made us feel extra special by giving us a bottle of... More 

Helpful?
Thank karleeanne00
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. It is so delightful to get such positive feedback and to know that you and your husband enjoyed your time in our lodge. We look forward to hosting you once again in the future and to share our beautiful forest with you! More 

Channahon, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed May 29, 2016

The Phantom Forest easily goes down as our biggest regret of the trip, as we did not get enough time to really enjoy the experience. We arrived just at dusk and left before dawn, but the hours that we spent there were amazing. The staff, the food, the rooms... all top notch. We definitely wish we would have planned our... More 

Review collected in partnership with this hotel

Helpful?
Thank Mark S
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest, and we share in your regret as when all our guests leave. You certainly do need as much time possible, to enjoy everything Phantom Forest as well as Knysna has to offer. We look forward to hopefully hosting you once again on your return to South Africa. More 

Bend, Oregon
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2016

There is nothing not to love about this place! The view, the food, the rooms, the setting. It's all great. We stayed in the Upper Tree Camp. It's a bit of a walk from the main area, but all on boardwalks and very pleasant. Do not miss the opportunity to have dinner there. We ate there twice (menu changes daily)... More 

Review collected in partnership with this hotel

Helpful?
Thank Susanna727
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. Its this kind of feedback that we really appreciate, knowing that we are leaving awesome memories made in our beautiful forest. We look forward to hosting you once again in the future. More 

Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed May 29, 2016

Service great. Staff great, friendly and on their game. We had a wonderful weekend. Indigenous forest in Knysna teeming with animals, loeries all over and monkeys keeping an eye on one from the tree tops as one walks to one's cabin through the forest on a boardwalk. Room was 3 to 4 star log cabin but romantic, placed amongst the... More 

Review collected in partnership with this hotel

Helpful?
Thank WayneFrank
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest in Knysna. So glad that our "forest friends" kept a beady eye on your movements. We do regret that our Boma restaurant didn't have the WOW effect to which it is really well known, but hopefully we can host you once again in the future and show you the best that our... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
In your room
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
The award winning Phantom Forest lodge and boma restaurant is situated in a private reserve on the Knysna River estuary, a magnificent setting of indigenous forest, fynbos and estuarine wetland. Designed to create only the lightest footprint , Phantom Forest offers superb luxury in complete harmony with nature. Accommodation consists of fourteen evocative "tree suites", perfectly integrated into the forest. Nature lovers can explore the reserve via forest and fynbos trails or canoe trips along the river. The Boma restaurant offers international cuisine served in the classic style while the body boma wellness spa provides a range of natural treatments. ... more   less 

Additional Information about The Phantom Forest Eco-Reserve

Address: Phantom Pass, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Price Range: $237 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phantom Forest Eco-Reserve 5*
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#7 Romantic Hotel in Knysna
#13 Luxury Hotel in Knysna
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