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Protea Hotel by Marriott Knysna Quays

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#9 of 29 Hotels in Knysna
Certificate of Excellence
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Protea Hotel by Marriott Knysna Quays
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682 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Port Saint Lucie, Florida
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stopped here for just one night and thought the location was a great resting point between Cape Town and addo elephant park. The hotel has a pool and our room had a balcony with a view of the pool and the water. The hotel is on the edge of a pedestrian walk with a number of tourist shops and... More 

Helpful?
Thank Sleddoggie
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Sleddoggie Thank you for reviewing our hotel on TripAdvisor. We are delighted to receive your compliments and pleased that you enjoyed your stay with us. I agree with you, the hotel is very centrally located with access to many of Knysna and the Garden Route's famous attractions. It was our pleasure to accommodate you, and your interest and loyalty... More 

Durban, South Africa
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I like that the rate includes breakfast unlike the other Protea hotels. The breakfast was great and our room had a great view. We did have some issues with Wi-Fi. The parking rate is reasonable. We were informed when we checked in, that the pool is heated, but because of the rain, we didn't get to try it out.

Helpful?
Thank Vee201504
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Vee201504 Thank you for reviewing the Protea Hotel by Marriott Knysna Quays. We were delighted to receive your commendations about the impressive service offered by our Food and Beverage department. Please be assured that I will congratulate our TEAM for doing a great job! Such a pity about the rain, hopefully on your next visit to Knysna you will... More 

Aberdeen, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good clean hotel in excellent location. We stayed 4 nights and our room overlooked the lagoon and marina. The heated pool is a nice touch and also looks out over the marina. Breakfast had plenty to satisfy most guests. Staff were very approachable and friendly and helpful. Rooms were also very clean. Parking costs were 25 rand per night,... More 

Helpful?
Thank mikemiddler1
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear mikemiddler1 Thank you for your words of appreciation on TripAdvisor after your recent stay at Protea Hotel by Marriott Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you and we hope to have the privilege of welcoming you back to the... More 

Southend-on-Sea, United Kingdom
Level Contributor
142 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked two rooms here for our trip along the garden route.We were in Room 308 which overlooks the bay and pool. There is secure car parking. The entrance is modern and the rooms large and well maintained. There is complimentary wifi which worked well. Room service is available and you can order from Spur and other restaurants located on the... More 

Helpful?
1 Thank Southendwesthamfan
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Southendwesthamfam Thank you for your review via TripAdvisor regarding your recent stay with us. It is truly great to hear that you have enjoyed our amenities and your stay with us at Protea Hotel by Marriott Knysna Quays. We hope to be able to welcome you back again soon! Sincerely Paul Fielder General Manager More 

Redland City, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here in a very pleasant room overlooking the pool and the marina. A room with a balcony would have been even better. Breakfast was superb the first morning; the second morning a couple tourist buses leaving early were there before us and there did not seem to be enough staff to cope. Some food was a... More 

Helpful?
Thank Nannytanny
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Nannytanny Thank you for your online review regarding your recent stay with us. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel by Marriott Knysna Quays again soon. Paul Fielder The General... More 

Mumbai (Bombay), India
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights at this property. located exactly on the waterfront. the advantage being nice view and choice of many restaurants nearby. they have their own restaurant and bar which serves breakfast daily in the morning. many options were there in breakfast. room were also cosy and clean. would recommend others to try this place. staff also courteous... More 

Helpful?
Thank Shabbir117
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Shabbir117 Thank you for your online review via TripAdvisor. We are very pleased to read your review and know that you have enjoyed some of our best features during your stay. We hope to welcome you back at Protea Hotel by Marriott Knysna Quays again soon! Kind Regards Paul Fielder General Manager More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Room 259 a bit tight so fridge could not been opened properly before hitting bed. Internet a bit dodgy. No complimentary water in room unlike all recent hotels on this trip. Tea sachets not topped up so had to fetch them from reception. Towels not changed each day, which is fine, except there is no means of drying them so... More 

Helpful?
Thank Gregory P
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Gregory P, Thank you for taking the time to complete this online review via TripAdvisor in regards to your recent stay at the Protea Hotel by Marriott Knysna Quays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology... More 

Gold Coast, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice rooms in Protea hotel, beautiful surroundings and looks quite safe. The rooms were clean and we had one that viewed the harbour that we asked for. There was a really good hot breakfast included in the rate and the egg chef was very friendly. Parking was extra but right next to the hotel and cheap. Knysna is a lovely... More 

Helpful?
Thank Alimoore90
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Alimoore90 Thank you for this online review regarding your recent stay with us at Protea Hotel by Marriott Knysna Quays. We are delighted that you found our Hotel met your expectations through your comments. We hope to have the opportunity to welcome you back again soon! Kind Regards Paul Fielder General Manager More 

Florence, Italy
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel looks like the interior of a ship. it is beautiful, elegant and functional at the same time. the rooms are very clean, the beds comfortable, the breakfast excellent. Located near the very nice waterfront in Knysna is walking distance from shops, restaurant and lovely marina sunsets

Helpful?
Thank fstefanini662001
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear fstefanini662001 Thank you for your online review on TripAdvisor regarding your recent stay with us. We are very pleased to learn that you enjoyed your stay at Protea Hotel by Marriott Knysna Quays. GUEST feedback is truly valuable to us and we appreciate you taking the time to put down your thoughts. Kind Regards Paul Fielder General Manager More 

Crawley, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I, plus our two children aged 11 and 13, had a very enjoyable three nights at this hotel, in two good-sized adjoining rooms, and we stayed on a bed-and-breakfast basis. The hotel itself was very nice, with our rooms looking out over the sea front and harbour and the service and food were both excellent. Best of... More 

Helpful?
Thank Juli F
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Juli F, Thank you for sharing your experience at the Protea Hotel Knysna Quays via TripAdvisor. As a valued GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel by Marriott Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Price Range: $102 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Knysna Quays 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Protea Hotel Knysna Quays
Hotel Style:
#5 Business Hotel in Knysna
#9 Luxury Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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