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Protea Hotel Knysna Quays

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#9 of 29 Hotels in Knysna
Certificate of Excellence
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670 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Cape Town, South Africa
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

First trip out with our 6 month old baby.Stayed on second floor -think room 204 right opposite the fire exit.Bathroom drain needed to be fixed, airconditioning very noisy and room was still cold, mattress had blood/wine stains. Maintenance man was friendly and assisted with an oil heater and fixed drain.Housekeeper said that is just the way their mattresses are and... More 

Helpful?
Thank Nirvanacpt
Johannesburg, South Africa
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great view over harbour .Two double beds in family room everything you need. Breakfast was great and included , however no other meal in hotel. This is not a problem as lots of nice restaurants 100m from hotel. Great seafood restaurants as well.

Helpful?
Thank NHaacke
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear NHaacke Thank you for your review on TripAdvisor regarding your recent stay with us. We are thrilled to hear we have not only met, but exceeded your expectations during your stay. We trust you enjoyed the rest of your travels just as much. Kind Regards Paul Fielder General Manager More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Fabulous location and rooms were very comfortable. Breakfast was good. The kids loved the pool which was heated for the August chillier temperatures. Loved Knysna and this is a perfect spot to explore from but it is a functional hotel rather than a getaway.

Helpful?
Thank Simon L
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Simon L Thank you for taking the time to write an online review via TripAdvisor regarding your family's recent stay with us. We value our GUESTS feedback and we truly appreciate your honest comments. We hope you enjoyed the rest of your travels and to welcome you back at Protea Hotel by Marriott Knysna Quays again soon! Kind Regards... More 

Melbourne, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel has a great location, on site parking and small but pleasant fiims. Staff at re eption are non helpful and do not seem to care. We booked 6 months ago and they could not get our booking correct! Breakfast is onsite but no facilities for lunch or dinner in site. Make sure that you pay for you meal... More 

Helpful?
Thank 655erikap
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Mr Beinart, Thank you for taking the time to write this online review in regards to your recent stay at the Protea Hotel by Marriott Knysna Quays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Johannesburg, South Africa
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very well situated on the Waterfront Quays with a heated swimming pool adjacent to the yacht basin. There is a gate from the pool leading directly on to the Quays providing very easy access to the shops and restaurants. There are some good restaurants on the Quays and if you like oysters.... wow the choice is great.... More 

Helpful?
Thank Ethel H
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Ethel H Thank you for taking the time to write an online review regarding your recent stay with us at Protea Hotel by Marriott Quays. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have... More 

Cape Town, Western Cape, South Africa
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I took a break out of our busy Oyster Festival schedule to enjoy a lovely stay at the Knysna Quays. The location is excellent for access to the festival venue and to the waterfront area. There are plenty of restaurants to choose from within the waterfront complex, and the whole area is well thought out and convenient.... More 

Helpful?
Thank James K
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear James K, Thank you for your online review regarding your recent stay with us. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments regarding our location and the easy access for the Oyster festival, and STAFF friendliness are therefore much appreciated. We hope to have the privilege of welcoming... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A big plus for the hotel is its location. An immediate view of the quays from the room windows, and a short stroll into the town and shops. There are fabulous restaurants just a walk away from the hotel. Rooms have two double beds, a safe, air conditioning,television with limited channels, bar fridge, kettle with complimentary teas and coffee. A... More 

Helpful?
Thank Regina E
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Regina Thank you for your feedback regarding your recent stay with us at Protea Hotel by Marriott Knysna Quays. We truly value GUEST feedback and I appreciate your honest review that covers all parts of your stay. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel... More 

Level Contributor
12 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Great view as it is located by the beach. Nice view from the room. The hotel is close to the shpping center, which has a lot of bars and restaurants. Very nice food, nice spread for breakfast. Staff is nice and friendly.

Helpful?
Thank dhruv k
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Dhruv k Thank you for your online review via TripAdvisor. We are very pleased that you enjoyed your stay with us. We value your feedback, thank you once more for sharing it. Kind Regards Paul Fielder General Manager More 

County Cork, Ireland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On the waterfront. Great room overlooking the harbour. Very near good restaurants in the shopping centre. Very near trip on paddle boat for lunch. Views of beautiful sunsets. Food very good. Buffet breakfast good. Overall we enjoyed it very much.

Helpful?
Thank mcoffey2016
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Mcoffey2016 Thank you for taking the time to write an online review regarding your recent stay with us. Thank you for mentioning how impressed you are about our location. It definitely is our best feature. We hope you enjoyed the rest of your travels. Sincerely, Paul Fielder General Manager More 

London, United Kingdom
Level Contributor
222 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Located at the quayside development, this is a very nice place to stay. The rooms are fairly large and ours had two double beds - my preferred flexible arrangement. We had a great view from the room although real balconies rather than french balconies would have been a real advantage. Great open lobby area leading to the dining room and... More 

Helpful?
Thank Pawl
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Pawl Thank you for your online review on TripAdvisor. I am very pleased to learn that you enjoyed all aspects of your stay with us. Thank you once more for taking the time to review us. Sincerely, Paul Fielder General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Price Range: $96 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Knysna Quays 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#5 Business Hotel in Knysna
#9 Luxury Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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