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Protea Hotel Knysna Quays

#9 of 29 Hotels in Knysna
Certificate of Excellence
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Protea Hotel Knysna Quays
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659 Reviews from our TripAdvisor Community

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Showing 544: English reviews
London, United Kingdom
Level Contributor
220 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Located at the quayside development, this is a very nice place to stay. The rooms are fairly large and ours had two double beds - my preferred flexible arrangement. We had a great view from the room although real balconies rather than french balconies would have been a real advantage. Great open lobby area leading to the dining room and... More 

Helpful?
Thank Pawl
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Pawl Thank you for your online review on TripAdvisor. I am very pleased to learn that you enjoyed all aspects of your stay with us. Thank you once more for taking the time to review us. Sincerely, Paul Fielder General Manager More 

Cape Town Central, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great hotel to stay at. If your looking for a place in walking distance to all amenities then this is the place to be. From friendly and educated staff to amazing rooms with amazing views. Breakfast was a slight let down (food seemed a bit on the oily side) but everything else was amazing.

Helpful?
Thank SCEspin
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear SCEspin Thank you for your online review regarding your recent stay with us. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments about our location, amenities, rooms and STAFF are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel Knysna Quays again... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Most beautiful hotel in the most beautiful place in South Africa. Mouth watering food with fabulous view. Cozy rooms. Economical pricing. River side Hotel. Lots of pubs, cafes, and restaurants alomg with shopping places close by from the hotel.

Helpful?
Thank mittul_parikh
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear mittul_parikh Thank you for sharing your experience at the Protea Hotel Knysna Quays through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Protea Hotel Knysna Quays and we hope you choose to stay... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had an amazing stay whilst on business. Always a friendly face whether you walk in late at night or early mornings. Staff always helpful to assist with anything. Hotel very well located, walking distance to the waterfront shops and restaurants. Lots of local and international attraction

Helpful?
Thank LouisBerg
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear LouisBerg Thank you for your online review and taking the time to leave a comment. We are delighted to hear that we had the opportunity to MEET and EXCEED your expectations during your stay at Protea Hotel Knysna Quays. We do hope to see you back again soon! Kind Regards Paul Fielder General Manager More 

Durban, South Africa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited the hotel quite a few times. In recent months it has been refurbished and the new look for the rooms are very elegant. The service is good but the location is excellent....a must to visit hotel in the area...

Helpful?
Thank KetanShah1972
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Ketanshah1972 Thank you for taking the time to write this online review regarding your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope to welcome you back to Protea Hotel Knysna Quays again soon! Kind... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A very neat simple and beautiful place. My favourite waterfront adjoining the hotel . The temperature controlled swimming pool is such a blessing especially in this chilling winter Early morning walk around the hotel the abandoned railway track makes the location the best in Knysna

Helpful?
Thank Mahima M
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Mahima M Thank you for taking the time to complete this online review regarding your recent stay with us. We are delighted to hear you especially enjoyed the heated swimming pool and the great location. We trust you have enjoyed the rest of your travels and we hope to welcome you back again soon! Kind Regards Paul Fielder General... More 

Nottingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel is fine but rooms are very "motel standard" and outside area consists of a small swimming pool and a couple of strips of concrete with chairs on - all very well but too small really for the number of people trying to use it. That said, Knysna is a bit like that all over, especially the waterfront/marina area which... More 

Helpful?
Thank breaktaker2015
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Breaktaker2015 Thank you for taking the time to write this review regarding you recent stay with us at Protea Hotel Knysna Quays. We apologise for falling short on you expectations. We hope you enjoyed the rest of your travels. Kind Regards Paul Fielder General Manager More 

Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

We stayed 2 nights at this hotel. The room was ok, nothing special. The room is on the smaller side compared to other hotels we have stayed in for a similar price (but it wasn't cramped, still ok). There were amenities (bathrobe and slippers) that were standard in similarly prices hotels we stayed in, but not present at this hotel.... More 

Helpful?
Thank Renrewdoe
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Renrewdoe Thank you for your honest review regarding your recent stay with us at Protea Hotel Knysna Quays. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards Paul Fielder General Manager More 

Senior Aussie
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2016

I did not get a room facing the lagoon but it was a nice large airy and light room. There was a problem with a large group of an extended family staying and they had different rooms. near mine. A couple of small children either ran screaming or howling around the balcony passageway all hours making a terrible din. It... More 

Helpful?
Thank Worldtosee46
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Worldtosee46 Thank you for reviewing us on TripAdvisor to explain aspects of your stay with us. Please accept our sincere apologies for the poor level of service you experienced during breakfast. As a valued GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. As we try our... More 

Bangor, United Kingdom
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 16, 2016

A good basic three star hotel in a great location right on the waterfront.rooms and dining area are well maintained.breakfast was standard and service was very good.ground floor rooms can be a bit noisy with people wandering up and down the marina.

Helpful?
Thank georgematthews
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Georgematthews Thank you for sharing your experience at the Protea Hotel Knysna Quays through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope to welcome you back again soon! Kind Regards Paul Fielder General Manager More 

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel by Marriott Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where guests can sign the meal charges to their room account and settle the charge upon departure. ... more   less 

Additional Information about Protea Hotel Knysna Quays

Address: Waterfront Drive, Knysna 6571, South Africa
Location: South Africa > Western Cape > Knysna
Price Range: $87 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Knysna Quays 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#5 Business Hotel in Knysna
#9 Luxury Hotel in Knysna
#11 Family Hotel in Knysna
#15 Romantic Hotel in Knysna
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