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Harbour House Hotel

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Harbour House Hotel
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796 Reviews from our TripAdvisor Community

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Showing 709: English reviews
England
Reviewed 3 days ago NEWvia mobile

This hotel must be considered some kind of joke though reading other reviews some people have faired better than us. Our room was in the annex across a busy road on the first floor. Our room was dominated by the ablution area. The walk in shower was good but why two sinks and a huge bath next to the bed...

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Thank TrueBrit_10
Warwick, United Kingdom
Reviewed 4 days ago NEW

We found the Harbour House Hotel a great place to stay. The staff were really friendly and our rooms were excellent with views out to sea. We stayed it what were named as the "romantic" rooms which we paid a little extra for but it was well worth it. In walking distance of several good restuarants.

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Thank BRIDGE18
Basingstoke, United Kingdom
Reviewed 1 week ago via mobile

Stayed here in November. Situated right on the front overlooking the sea. Close to shops and restaurants. Secured parking. We had rooms across the road from reception. Room with double bed ,bath, shower and double sinks. Separate toilet. This was one of the smaller rooms I think with just the basics. Some rooms have seating areas. Toiletries provided and tea/...

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Thank joolsnich
Dublin, Ireland
Reviewed 1 week ago via mobile

Just about to spend a second miserable night in the harbour house hotel. Myself and my husband were booked in to this hotel with trailfinders under their recommendation, what they failed to tell us was that we were booked to harbour house square and not the main hotel. We arrived back from a lovely dinner on Thurs nite to what...

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2Thank grogalor
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear grogalor, Thank you for writing a review about your recent stay. Guest feedback is of utmost importance to us as this helps us determine whether we are sticking to our game plan. I always say it great to receive positive comments but to receive critical feedback is even better as this helps us improve where we can. With that...

Alton, United Kingdom
Reviewed 1 week ago via mobile

Recommended by our Travel Agent and we had a sumptuous room with stunning bathroom and a bed the size of a small county. The down side was the simply awful "free" Wi-fi - just terrible and clearly we were not alone as the queue at the reception was a regular feature. I suspect that the hotel buys a quantity of...

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Thank Rob G
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Rob G From all the staff and management, thank you for taking the time to write a review about your recent stay with us. We believe that guest feedback is the most important asset we have as this helps us determine whether we are sticking to our commitment to success – exceeding guest expectations. All rooms have access to...

Hamburg
Reviewed 1 week ago

Entering the reception with luggage is difficult, there was some strange security barrier that I did not unterstand. The man behind the reception saw me struggle, but he did not come to my help. This was our first impression of the Harbour House Hotel. Not a very nice one. Maybe he was afraid of us, because he knew our room...

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Thank alstergirl
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear alstergirl From all the staff and management, thank you for taking the time to write a review about your recent stay with us. We believe that guest feedback is the most important asset we have as this helps us determine whether we are sticking to our commitment to success – exceeding guest expectations. I am delighted to know that...

Reviewed 2 weeks ago

A very pleasant stay, a large room with kitchen area and a clean bathroom. The staff were pleasant and helpful. Breakfasts were good, and eaten in a pleasant room looking over the pool and sea. They do not serve evening meals but that is no problem as there are plenty of places to eat near by. There was a slight...

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Thank Anna D
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Anna D, Thank you for writing a review about your recent stay with us. I am so happy to hear that you enjoyed our great location and the friendliness of the staff and all our facilities. You are right we stand out from all other hotels. Thank you for your review and we look forward to welcoming you back...

Belfast, United Kingdom
Reviewed 2 weeks ago

Stayed here last night - beautiful hotel , very clean - went down for breakfast and although I had emailed them about being Ceoliac the front office staff forgot to inform the kitchen and therefore breakfast was a huge disappointment as all i wanted was coffee and toast

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Thank Marie M
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Marie M Thank you for writing a review about your recent stay with us! I am so delighted to know that you had such a great stay at our hotel. One of our principle are to at all times exceed guest expectations. With regards to your dietary request, please accept my sincere apologies for the deviation of standards. I...

London, United Kingdom
Reviewed 2 weeks ago via mobile

The main hotel has a prime location right on the waterfront and we spent a pleasant couple of hours enjoying the pool/garden overlooking the sea. Our room was actually at The Harbour Square across the road but the room was nice - open plan with the bathroom- with good toiletries and secure parking. Wifi was limited to 250mb. Continental Breakfast...

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Thank rjtaylor
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear rjtaylor, Thank you for writing a review about your recent stay with us. Guest feedback is so important to us as this helps us determine whether we are sticking to our game plan. Therefore thank you so much for your kind words we appreciate it so much. I will definitely compliment the staff on doing such a great job....

poole
Reviewed 2 weeks ago via mobile

This so called 4* hotel fails on so many levels I would find it difficult to find anything positive to say to anyone considering booking a room. Main areas of improvement: Check in - everyone arriving at approx 2pm and being told after queuing for ages to come back after 3pm as rooms are not ready!! Very chaotic and an...

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2Thank minkeyPoole
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear minkeyPoole, Thank you for writing a review about your recent stay with us. Guest feedback is so important to us, as without guest feedback we will never know what we are doing right or even where we can improve. Therefore thank you for your constructive feedback and be assured as the Best Hotel in Hermanus your comments are noted...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the historical village, Harbour House Hotel has been modelled after its original architecture, a thatched roof seaside manor house built in 1920. Being perfectly located above the Old Harbour, the hotel's understated luxury is offset by the soothing surrounds of the ocean. The magnificent Lookout Terrace invites guests to relax around the infinity pool overlooking the ocean and savour a sundowner from the pool bar in the Pavilion. Harbour House Hotel consists of the restored Manor House with intimate Romantic Rooms, all with views, as well as the New Wing with 18 spacious suites, featuring sophisticated modern decor, a kitchenette and lounge leading out onto a private balcony. Guests are afforded luxury at every turn, from 100% fine white cotton bedding to marble and granite finishes. Sleek lines and carefully curated art pieces add to the modern aesthetic of each room. ... more   less 

Additional Information about Harbour House Hotel

Address: 22 Harbour Road, Hermanus 7200, South Africa
Location: South Africa > Western Cape > Overberg District > Hermanus
Price Range: $128 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 24
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Hermanus
#4 On the Beach Hotel in Hermanus
#5 Family Hotel in Hermanus
#5 Luxury Hotel in Hermanus
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Questions & Answers

Here's what travelers have asked, with answers from Harbour House Hotel staff and other travelers.
5 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get rooms within the older part of the Hotel as apposed to the new block behind”
 of 5 bubbles BRIDGE18, 4 days ago | Read review
“Rooms at the main hotel or its annex with ocean views are best.”
 of 5 bubbles CathyGri, 2 weeks ago | Read review
“Room 6 with the balcony overlooking the bay”
 of 5 bubbles 617alecw, 3 weeks ago | Read review
“Get a room with a view- penthouse all the way.”
 of 5 bubbles 111TWIGAMINHAAFRIKA, 4 weeks ago | Read review
“We had penthouse rooms so had good views, other rooms had very poor views from what i could see.”
 of 5 bubbles dav3com, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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