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Protea Hotel by Marriott George Outeniqua

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Protea Hotel by Marriott George Outeniqua
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126 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Reviewed 2 days ago NEW

Room was not ready after checking in. Surely check-in staff ensure the room is ready before sending you up to the room? The room had a very, very strong air freshener smell. I managed to get through it for one night, but had to change rooms for the second night. The duty manager was extremely helpful to assist in the...

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Helpful?
Thank Lance B
Reviewed 4 days ago NEWvia mobile

I travel for work but this was the worst experience ever and for a protea totally disgusting. On arrival had to pay upfront no option for reserve payment. No one to show where rooms are had to carry own bags. The first room door was so swollen had to kick and bashbit to open. People walking past window which was...

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Helpful?
Thank Anneri C
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Anneri C Thank you for taking the time to review our quaint hotel on TripAdvisor. It is very unfortunate that you seem to have experienced such a negative stay at our hotel. These sort of comments are most certainly not the norm. Upholding our commitment in providing a memorable stay, we would like to offer you a complimentary weekend...

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

A group of us checked in to the hotel tonight, very late, very tired, after driving over 600km to reach George. On reaching our rooms, we discovered that one of them hadn't been made. There weren't any other rooms available so we had to wait, over an hour, for the room to be made (thankfully, the receptionist, Lindile, and the...

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Helpful?
Thank lkitololo
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Ikitololo Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. We appreciate your feedback. We take great pride in not only meeting, but exceeding guest expectations. After research, we found that unfortunately you had not made a pre-reservation and therefore we were not aware of your arrival and intent to stay until the moment...

Knysna, South Africa
Reviewed 4 weeks ago

Very convenient location, good restaurants nearby. Although the hotel is on a main road we were not aware of any noise. Rooms are clean and modern, staff very friendly and helpful. We will definitely return. Kind regards Mary and Rudy Bosch.

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Helpful?
Thank Out0fAfrica
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Rudy & Mary Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua on TripAdvisor. As VALUED GUESTS, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Cape Town, South Africa
Reviewed 5 weeks ago

I have been to the hotel a few times and will keep coming back. The service that I receive is friendly and always helpful. The way I get greeted on arrival makes me feel welcomed at all times. The card greetings when I enter my room puts a smile on my face each time. Although the rooms are small, it...

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Helpful?
Thank _allisongov
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear allisongov Thank you for taking the time to review our quaint hotel on TripAdvisor.We are thrilled to hear you love our hotel and enjoyed our stay. Our TEAM are very happy to hear your comments. Thank you for your feedback and we look forward to welcoming you back soon again.

Reviewed 5 weeks ago via mobile

A beautiful small hotel which catered beautifully to our needs. Well situated. Lovely room and very comfortable bed. Staff are very friendly and welcoming. I would recommend this hotel whether for pleasure or business.

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Helpful?
Thank Tina S
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Mrs Scott Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua on TripAdvisor. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. Reviews such as yours, lift our TEAN's spirit and make us strive to exceed expectations even further, so thank you for this....

Reviewed January 8, 2017 via mobile

Room was very neat, clean and not old fashioned. Good TV size. Good bathroom size. Very good Air-conditioning! Very large double bed....king plus! Located very centrally and close to all the good restaurants, shops etc. Staff were friendly and helpful. Very nice personalized welcome card in room. Will definitely stay with them again.

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Helpful?
Thank Reynhardt P
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear Reynhardt P Thank you for sharing your experience at the Protea Hotel by Marriott George Outeniqua. As our VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is feedback like yours, that lifts...

Johannesburg
Reviewed January 3, 2017 via mobile

Large family, stayed in 5 rooms, clean, adequate, comfortable for 1 night stopover, walls are quite thin so you do hear noise from passage and other rooms, but we were quite tired from a whole day on the road so slept well.

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Helpful?
Thank safiyyah
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear safiyyah, Thank you for sharing your experience at the Protea Hotel George Outeniqua. As a valued customer, we appreciate your feedback and are delighted to hear that you had a good nights rest. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

George, South Africa
Reviewed January 1, 2017

When I phoned to book, the telelphonist did not take my number. their credit card payment system did not work (my cards work). they charge extra for parking. when I brought this to their attention, the policy was defended and no apology made. excuse was too small a space for all the guests..., the parking was full. so, what would've...

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Helpful?
Thank ETIENNE VAN R
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Dear ETIENNE VAN R, Thank you for taking the time to give us feedback in regards to your recent stay at the Protea Hotel George Outeniqua. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for manner in which...

Durban, South Africa
Reviewed December 31, 2016

I found staying at this hotel very difficult because of the noise level in the mornings from around 6 am. Staying in room 103 the noise made by the staff preparing the breakfast buffet woke us up every morning during our stay. If I ever stay at this hotel again I will insist on a room as far away from...

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Helpful?
Thank langley122016
PHO_GM, General Manager at Protea Hotel by Marriott George Outeniqua, responded to this review

Thank you for taking the time to share your recent experience at the Protea Hotel George Outeniqua with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Protea Hotel by Marriott George Outeniqua - located in "The Urban Hub" of George. Protea Hotel by Marriott George Outeniqua is strategically situated in the urban business, retail and residential hub of George. Vibrant shops and restaurants are abundant in the precinct. Minutes away from the Garden Route Shopping Mall, forests, majestic mountains and majestic coastline, for which the Garden Route is renowned. There is always something to do, from hiking, fishing, abseiling, nature trails and more - all on our doorstep. Easy access to the George Airport and Beaches (15km). An ideal halfway stop between Cape Town and Port Elizabeth and perfect mid-point to base yourself for exploring the whole Garden Route and Klein Karoo. Nestled amongst the well-renowned golf courses of the Garden Route (George Golf Course 2 km) - it is the ideal base to stay and play. Unrivalled convenience and value for money. ... more   less 

Additional Information about Protea Hotel by Marriott George Outeniqua

Address: 123 York Street, George 6529, South Africa (Formerly Protea Hotel Outeniqua George)
Location: South Africa > Western Cape > George
Price Range: $54 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott George Outeniqua 3*
Number of rooms: 50
Reservation Options:
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Questions & Answers

Questions? Get answers from Protea Hotel by Marriott George Outeniqua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take rooms furthest away from dining room”
 of 5 bubbles , 2 days ago | Read review
“Adequate stay”
 of 5 bubbles _allisongov, 5 weeks ago | Read review
“avoid down stairs”
 of 5 bubbles etiennevanr, Jan 1, 2017 | Read review
“Stay away from the rooms close to the kitchen and entrance.”
 of 5 bubbles langley122016, Dec 31, 2016 | Read review
“Go 4 a "SUPREME ROOM" make sure U hv everythin U need in there cause of the name & the price, "THE HIGHER YOU GO THE QUIETER IT BECOME"”
 of 5 bubbles zwelidanile, Dec 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question