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Protea Hotel Outeniqua, George

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123 York, George 6530, South Africa
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1 room 1 adult
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Protea Hotel Outeniqua, George
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91 Reviews from our TripAdvisor Community

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Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is situated in a great location. But that’s were the buck ends. The taps and shower had no pressure in the mornings. The bar was never open and you had to ask for it to open The breakfast was overpriced for what was on offer and so is the hotel.

Helpful?
Thank Johnnyangelcapetown
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Johnnyangelcapetown Thank you for your review on TripAdvisor. We are most perturbed to hear about the experience you had as I can assure you, this is not the norm for our hotel. We truly aspire to going out of our way to meeting and exceeding our guests expectations. Ideally, we would have like to remedy any issues immediately while... More 

Cape Town Central, South Africa
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When travelling from Cape Town to Port Elizabeth by car, I would advise a stop-over at this hotel. It breaks the + 8 hour journey and one certainly do not feel tired on reaching PE. My wife and I did this during this festive season and what a sound decision it was. The hotel is very central and is surrounded... More 

Helpful?
Thank Ismail J
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Ismail J Thank you for taking a moment of your time to review our quaint hotel on TripAdvisor. We are pleased to know that you found your stay good enough to return! :) We are very fortunate to be so central and easy to find as well as a great mid way point to overnight between Cape Town &... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A nice place to stop over on your route. Good restaurants right across the road. Rooms were neat but need a little maintenance here and there. Doors squeaked and bathroom door did not lock properly. Have to pay for secure parking.

Helpful?
Thank Sonita M
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Sonita M We appreciate the time taken to review us on TripAdvisor. Our maintenance team has managed to get stuck back in early this year after the high season rush, so all those little things will be sorted asap. Thank you for bringing this to our attention. We are very pleased that you were happy with your stay and... More 

Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed January 3, 2016 via mobile

We booked a night as a family on our way to Beaufort West. Very lovely, warm Nd welcoming staff. The rooms were clean and easily accessible. Overall a very nice place suitable for a stop over. The hotel staff was very helpful and friendly. Would definitely return. The building and room facilities are beginning to age though

Helpful?
Thank Dankiso M
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Dankiso M Thank you for your review on TripAdvisor - we appreciate the time you have taken. We are very pleased to hear that you found our hotel warm, welcoming & clean. We certainly strive to do all we can to keep our guests happy. We hope you shall return soon again. More 

Polokwane, South Africa
2 reviews
5 of 5 stars Reviewed December 19, 2015 via mobile

It's a wonderful and warm places very nice and comfortable . At a very reasonable prices . Thank you so so much . I enjoyed it . The place is just so nice everything is just beautiful . I wouldn't mind going back there

Helpful?
Thank Rhoda T
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Rhoda T We want to thank you for taking time to place your review here on TripAdvisor and are very pleased to hear that you were happy with your stay. We certainly try hard to balance good value with top service and hospitality. Our homely feel and friendly staff are something we pride ourselves on and keep striving to... More 

Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 24, 2015

Wow ! are the words that came out of my mouth when we entered PH Outenqiua ..its very unique from all the other properties within the Garden route , their service is excellent rooms are up to standard noise level is on a minimum basis their staff never gets irriated of your requests ..their breakfast is excellent compliments to the... More 

Helpful?
Thank Lindo W
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Linda W What a delight reading your review - THANK YOU! Feedback like this just encourages our team who try so hard and make them want to go an extra mile for guests. We are so pleased you had a good stay and found it peaceful and enjoyed the hospitality and food. May we take this opportunity in wish... More 

Isle of Man, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 11, 2015

This hotel illustrates the pitfalls of buying from online descriptions. We checked into this main street hotel with great expectations only to discover the realities lying in wait. The reception staff were friendly and professional, but we soon discovered a corridor of 'battery hen' bedrooms. Our room was cramped and still smelled of sweat. The bathroom was worn and unwelcoming.... More 

Helpful?
1 Thank Manothehills
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Manothehills Thank you for your review on TripAdvisor. On investigation, we learnt that you requested to move to our sister hotel shortly after checking in as you wished to take advantage of your Marriott Rewards, for which we have not yet been loaded. It is unfortunate that we did not know your true reason for wanting to leave, as... More 

Mokopane, South Africa
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 5, 2015

Friendly people. Good service. Big smiles. Always nice at Protea Outeniqua. Centrally based with good restaurants all around. Too many to choose from. Easy access. Secured parking. In town but hardly any noise. Well situated.

Helpful?
Thank LMGrobler
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear LMGrobler Thank you so much for your wonderful review on TripAdvisor. We are so pleased to hear that you found our team friendly and helpful and our location so convenient - we certainly are fortunate this way. Should there be anything further we can do for you on your next visit, please do not hesitate in letting us know.... More 

Witbank
2 reviews
5 of 5 stars Reviewed November 3, 2015 via mobile

I stay in many hotels on business all over the country- in cities and small towns. This hotel is PERFECT in every respect. I recommend it very highly. Manager deserves a medal. Excellent hospitality. Smiles, helpfulness and a keen desire to please are there in abundance.

Helpful?
Thank Madeleine L
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Madeleine L We truly appreciate your kind comments on TripAdvisor. Feedback like this certainly makes us all feel that our efforts are worth it and push us to go the extra mile. Hearing comments such like this from someone who is a seasoned traveller, gives a huge sense of pride - thank you. We hope that you will return... More 

Mossel Bay, South Africa
2 reviews
4 of 5 stars Reviewed November 2, 2015

What a lovely hotel. Beautiful building and stunning location-center of town. Walking distance to everything.Clean and neat rooms. Staff friendly. My kids loved this place......will definitely return.

Helpful?
Thank valj0h
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Thank you valj0h for your lovely review on TripAdvisor. We are pleased to hear that your family enjoyed their stay and found our staff friendly. We are most fortunate to have such a good location from which to either explore the Garden Route or pop into shops and restaurants on foot. We look forward to welcoming you back. More 

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