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Oubaai Hotel Golf & Spa

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406 Herolds Bay Road Herolds Bay, George 6528 South Africa
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Traveler (386)
Dining (43)
Pool & Beach (17)

About

#6 of 10 hotels in George
Location
Cleanliness
Service
Value
Oubaai Hotel Golf & Spa is located less than seven minutes’ drive from George Airport in an area renowned for its pristine beaches, indigenous forests and nature reserves. The hotel occupies an ideal position between the Indian Ocean and the majestic Outeniqua Mountains in Herolds Bay, along the Garden Route. One of the finest Garden Route resorts and boasts 100 stylish rooms and suites all equipped with the latest technology, spacious bathrooms with glass-enclosed rain showers and separate baths. Oubaai Hotel Golf & Spa is unique among South African hotels as it features the first Ernie Els signature golf course in South Africa, making the hotel resort a prime destination for golf holidays. The award winning Freesia Spa sets us apart from other Garden Route hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Babysitting
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
706Reviews7Q+A100Room tips
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Muhammad B wrote a review Nov 2021
Cape Town Central, South Africa101 contributions90 helpful votes
The hotel is ageing badly and is not being maintained Rooms were dusty Shower drain was blocked The hotel is running on skeleton staff, no concierge when we arrived And on departure, we waited 15 minutes and concierge still did not appear Breakfast was dismal All this probably a result of low occupancies I would recommend you find a boutique hotel or B&B This hotel is nothing compared to its heyday There was so much peeling paint and damp and dirty carpets Felt like a two star motel from a cheap American movie
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Date of stay: October 2021
Location
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maqsmaqs wrote a review Nov 2021
Cape Town Central, South Africa158 contributions96 helpful votes
It's been a couple of years since our last visit to Oubaai due to COVID-19 Spoke to the manager prior to visit explaining to him all the negative reviews on here , to which i was told things will definitely not be like that. Upon arrival we were checked in and driven to room we had booked a special which was a room for us with an interconnecting room for the kids. rooms are nice and big but thats where it ends.. after 4 phone calls and waiting an enternity fir extra blankets they arrived as we were about to sleep. breakfast next morning was extremely busy with some many people trying to eat at the same time... where was the covid protocols? breakfast very lackluster compared to what we had at Fancourt day earlier but i guess you get what you pay for... grumpy staff... broken coffee machine... stinky pool area as something had died recently... nobody was at the pool unlike Fancourt where there were families enjoying the facilities.. 2days couldn't finish quick enough and i have to say this will definitely be our last visit here.. even if it was free!! please rather book elsewhere
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Date of stay: October 2021Trip type: Traveled with family
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Anele D wrote a review Oct 2021
4 contributions2 helpful votes
It was my first time at this establishment and I must say, smokes and mirrors. The first night we were there it went from a great welcoming to probably the worst stay. I’d say it was an isolated incident however it was one that no one was willing to address. First, the wifi they present does not work. If you go for business, best you have your own router as it keeps going and coming. We went to the Harolds restaurant and they boast for having potters who use carts to transport visitors around the estate, I must note that what I learned from that is that if you are a black person, you must bring your own cart and expect to drive yourself around and NO, this is not service from white people but a poor service rendered by the employed African people. I suppose the employer treats them so well that they think they also own a stake in the estate (I suppose they do because we have “stock options” now and the land belongs to “us”. Needless to say, In the muddy rain I had to walk from the restaurant to my room because at 10, the restaurant closed and we had to vacate and they said they called the potter for us and 30 min later there was no potter seen, maybe that could be because I don’t see colour :). The restaurant manager told us they are leaving and they used a back door (not sure how they teleported to wherever they needed to go) but they vanished and the lights were out. I called the front desk which has to have an Andrea from The devil wears prada, manning it 24 hours a day and luckily he was there and picked up the phone and said that he will call security to bring one around. One came and picked up people and I supposed it was doing what were empowered to do as black people (do right by our own) and it was suddenly full by the restaurant staff who obviously had to go home because you know, curfew. 15 min later, I called and no one was picking up the phone anymore, I suppose Andrea had New York fashion week starting at 11.00 and she had to rush home for a fitting. Needless to say again, we walked from the restaurant which was a little bit fun to stroll with my partner but the rain Andrea, the rain! We got to her spot expecting to see her in her hideous skirt and reception was empty and there was absolutely one (I have videos as proof because we people of colour have to possess evidence). We got to the room 10 minutes later and we used the phone which we are to man in our room and Andre was nowhere to be found, she was gone and the phone rang on its own. I will note that I recommend that people must come here and experience this for themselves, probably by this review something would have changed. The fridge, please get yourself ice because it is hot as coal and I am convinced it is for decoration. You could use it as a heater. When you request robes (which were supposed to be in the prepared room) you are never asked what size you want, they will assume based on your voice pitch and bring you the smallest size. The noise next door from what seemed to be the remaining potters was amazing and I had to be this Karen that I am on this review and tell them to keep it down. If there was nothing to rate out of the 5 starts, I would give them that. They have potential but they need to review the requirement for EEA and start from scratch. Oh, one last thing, the spa, you have to book it 19 days prior because when we came, it was just Anelisa, Sisanda, Mathapelo on the waiting list because it was full for the whole weekend and I mean from all the services they offered, everyone wanted to do all of them. Marieke told us this ❤️.
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Date of stay: October 2021Trip type: Traveled as a couple
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Sean Q wrote a review Sep 2021
4 contributions1 helpful vote
Room service closed at 20h30 -fine Order was made at 19h30. I had to follow up 20h10, and received no call back repeatedly until 21h00 despite me asking what was happening, and then a shift change. Not once was I called back. The staff who had taken my order had decided to rather wait until their shift was over than deal with situation At around 21h35, I was informed that my order had not been received - no kidding No other food place is nearby. Good times Breakfast better be good
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Date of stay: September 2021Trip type: Traveled on business
Room Tip: Order dinner at 4
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1 Helpful vote
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Juane S wrote a review Apr 2021
Cape Town44 contributions11 helpful votes
I dont think the service is so bad. I do think management is non existed. On arrival no one greets you. The reception area was also empty. And we had to wait with all our baggage just to be send back to the parking lot with no help because someone will take us to our room. After waiting a while someone picked us up very friendly and took us to our room. He did mention he is new and we had to carry own baggage at the end because he was not sure where our room was. And the rest of our stay was the same. Had a great round of golf. 5 star course.
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Date of stay: April 2021Trip type: Traveled as a couple
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PRICE RANGE
$62 - $114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency oubaai golf hotel george, hyatt regency oubaai golf resort and spa
FORMERLY KNOWN AS
Hyatt Regency Oubaai Golf Resort & Spa
LOCATION
South AfricaWestern CapeGeorge
NUMBER OF ROOMS
100
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Frequently Asked Questions about Oubaai Hotel Golf & Spa
What are some of the property amenities at Oubaai Hotel Golf & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Oubaai Hotel Golf & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oubaai Hotel Golf & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Oubaai Hotel Golf & Spa?
Conveniently located restaurants include Dutton's Cove Restaurant, Waterside Grill &Bar, and The Waffle Berry.
Are there opportunities to exercise at Oubaai Hotel Golf & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Oubaai Hotel Golf & Spa have airport transportation?
Yes, Oubaai Hotel Golf & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oubaai Hotel Golf & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Oubaai Hotel Golf & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Oubaai Hotel Golf & Spa?
Many travelers enjoy visiting The Old Slave Tree (6.9 miles).
Does Oubaai Hotel Golf & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Oubaai Hotel Golf & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.