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Cloud 9 Boutique Hotel & Spa

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Cloud 9 Boutique Hotel & Spa
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158 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Whitby, Canada
Reviewed 5 days ago NEW

We stayed for a week at this hotel. This was an excellent location for anyone visiting. We were able to walk to all the restaurants and shops. Staff were wonderful. They were pleasant and extremely helpful.

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Helpful?
Thank 196valeriejs
Reviewed 1 week ago

The guesthouse (former "Leeuwenhoek") was being renovated. As a result, there was a smell of paint and work was going on adjacent to the part of the hotel we were in. Rooms were clean, but still a bit "sterile". There was a little table on the balcony, but chairs were missing. We were promised that chairs would arrive, but this...

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Thank Han G
Johannesburg, South Africa
Reviewed 1 week ago

There is need to put ventilation in the bathroom (room 21) the absence of which causes a bad smell in the whole room. A mirror in the room could make the finishings great. The place is beautiful and well located

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Helpful?
Thank mihlotim
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

We are very happy that you experienced Cloud 9 as beautiful and well located. We are also always looking for any potential improvements and based on your comments we have added a mirror to the room and we immediately fixed the ventilation issue. Hope to welcome you back soon!

Johannesburg, South Africa
Reviewed 1 week ago

We have been coming to Cape Town regularly for the past 20 years and often stayed at Leeuwenvoet guest house. The classic Victorian rooms, the friendly casual atmosphere, the personal touch by the Capetonian staff, the sumptuous, freshly cooked breakfasts, all made it a home away from home. Sadly, last evening we checked in to a totally renovated and modernised...

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Helpful?
Thank Madeleine P
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Madelein, thank you for taking the time to review our property. We apologise for not filling your complimentary champagne glasses to the correct level. We also sincerely regret that you didn't appreciate our transition from a guesthouse to a 47 room Boutique hotel that now connects 5 heritage properties. Our new ' in house' breakfast restaurant opens 5 December...

Luxembourg City, Luxembourg
Reviewed October 18, 2016

I have stayed here before and they have recently updated and the changes are beautiful. It is well located with some very good local restaurants, our favourite being beleza. Sipho was very friendly and would help us with some good local advice

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Thank llewis471
Belfast, United Kingdom
Reviewed September 23, 2016

Really good centrally located guesthouse. We stayed for 3 nights and we really loved the location. The staff are super friendly and helpful. They are currently doing renovation so they send you to a local restaurant for breakfast. The restaurant is close and called Beleza. The breakfast options are fantastic and tasty. The staff very warm and friendly, so good...

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Thank daryljackhallis
Reviewed August 25, 2016

A combination of maybe 5 separate buildings - we were based "around the corner" - however, this B&B was fantastic, friendly, clean, spacious and such good value for money. Surrounded by bars and restaurants it was a great location for staying local - but was also well served by buses (didn't use), uber (used many) and is only minutes out...

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Thank Miranda P
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Miranda Thank you so much for your kind and positive feed back, we really do appreciate it and we would love to see you again when you return to Cape Town:)

Reviewed August 22, 2016

Staying at Leeuwenvoet was the best choice I could have made for my bussines (with some spare days) stay at Cape Town. It is very easy to reach by car and is perfectly located to explore the city (center, waterfront, ...) and its beautiful places around (table mountain, Cape point, ...). Especially when you have to drive every day to...

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Helpful?
Thank Tobi P
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Wow, Tobi your review just made our day!!! I am one happy and proud mamma bear today:) Thank you for taking the time to review our property and staff and especially for remembering our names! Dankie, Thank You and Nkosi from all of us!!!

Zurich, Switzerland
Reviewed August 21, 2016

Rooms were fine, meaning ok, nothing special. breakfast is a tad guesthouse like. fruit juices were cordial ,bread was white sliced . not much love given to giving breakfast some sparkle needed there I feel .

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Thank Charlie1863
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Charlie Thank you for taking the time to review our property. I can proudly say that we are busy adding a lot of sparkle to our current property and will open with a bang in November as Cloud Nine Boutique Hotel & Spa!! We do apologize that you did not feel the sparkle and love on your last stay...

Cairo, Egypt
Reviewed August 13, 2016

- The staff was great . Sipho and Anita . i like them sooooooooooooo much . they are more than helpful . - Hotel location was great - if you are looking for relaxation and nice view . you should go there - table mountain view is amazing

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1Thank Ahmed E
Shadre B, General Manager at Cloud 9 Boutique Hotel & Spa, responded to this review

Dear Ahmed Sipho and Anita are indeed two super stars and we are so grateful you took the time to point this out to us!! We appriciate all the kind words and can't wait to welcome you again on your next trip to Cape Town!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Nestled at the foot of Table Mountain lies Cloud Nine Boutique Hotel perfectly placed in the trendy Tamboerskloof area of the Cape Town city bowl. The Hotel is within easy walking distance of the hip & vibrant Bree, Kloof and Long Streets with their many shops, restaurants, bars, clubs & cafes. The property comprises of 5 heritage Victorian buildings dating back to 1892. As part of our preservation original elements including marble fireplaces, pressed ceilings & wooden floors have been retained. Cloud Nine offers the guest original Victorian architecture combined with modern standards of services & accommodation, making this prestigious luxury boutique hotel the venue of choice for tourists, executives & other discerning travellers. All of this blends seamlessly together to provide the guest with a relaxed environment of contemporary elegance at the foot of the mountain. ... more   less 

Additional Information about Cloud 9 Boutique Hotel & Spa

Address: 12 Kloof Nek Road, Cape Town Central 8001, South Africa (Formerly Leeuwenvoet House)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $111 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud 9 Boutique Hotel & Spa 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Cloud 9 Boutique Hotel & Spa Cape Town, South Africa
Hotel Style:
#26 Spa Hotel in Cape Town Central
#60 Luxury Hotel in Cape Town Central
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Questions & Answers

Questions? Get answers from Cloud 9 Boutique Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wait until renovation is completed.”
 of 5 bubbles HanG_12, 1 week ago | Read review
“Do not recommend this hotel”
 of 5 bubbles 915madeleinep, 1 week ago | Read review
“Ask if you want a terrace or balcony - they are available!”
 of 5 bubbles 937mirandap, Aug 25, 2016 | Read review
“Insist on being in the main house - don't get stuck in the extension.”
 of 5 bubbles murdershewroteuk, Mar 31, 2016 | Read review
“Avoid a room on the main road at the front as it can be a little noisy from traffic and bars.”
 of 5 bubbles lakestarnsnfellsm, Mar 3, 2016 | Read review
5 of 5
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