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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,781 Reviews from our TripAdvisor Community

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Showing 1,574: English reviews
Rayleigh, United Kingdom
Reviewed March 11, 2016

We stayed for 4 nights on a tour. Hotel is well placed close to the V&A waterfront and provides a shuttle bus service. Room was a little small therefore not 5 stars. I thought the room smelled smokey when we checked in and asked to be moved to a non smoking room. The hotel says all rooms are non smoking...

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Helpful?
Thank Janie-121
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Janie-121 for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the location of the hotel. We are also glad that the staff could be of service and refresh your room. Your comments have been shared with the team and we thank you for your...

Westerlo, Belgium
Reviewed March 11, 2016

I stayed in this hotel from February 24 till February 27th 2016. the hotel is great, nice breakfast, friendly, good service. Dinner is limited. Overall a very nice stay. Negative: beach is far away and no transfer arranged by the hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ginov160
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, ginov160 for the wonderful score. We are delighted to hear that you enjoyed your stay with us. The nearest beaches to the hotel are a 20 minute walk from the hotel, or alternatively our concierge can arrange a taxi to take you to the local beaches. We look forward to welcoming you back to the hotel. Kind regards...

Sandton
Reviewed March 11, 2016

Ideal location and facilities and staff are always predictably excellent which allows me to focus on my work without having to have any other concerns. Walking distance to the Cape Town Convention Centre and regular shuttles to the V&A Waterfront.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Lorraine J
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Lorraine J for the wonderful score. We are delighted that you enjoyed your stay with us and find that we consistently deliver excellent service as this is what the hotel team strive towards. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Front Office Duty Manager

Johannesburg, South Africa
Reviewed March 11, 2016

Good but the only thing that worried was that I could hear the person in the other room shower /flush and could hear the TV play.Good service overall would go back at anytime.I stayed at both hotels in Cape Town and love the Cullinan hotel more.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank cleopatrac507
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, cleopatrac507 for taking the time to post your review on TripAdivsor. We are glad that you enjoyed your stay with us and your comments regarding the room have been noted by the hotel management. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager

Johannesburg, South Africa
Reviewed March 10, 2016 via mobile

My husband and I were at Southern Sun Waterfront Cape Town to celebrate our anniversary. Upon arrival the staff welcomed us and the check in process was so fast and everyone very friendly, our room was clean and up to standard. We are definitely coming back. Thanks to the staff and the Guest Relations Manager Florence Heydenrych for making sure...

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Helpful?
Thank sinah23
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, sinah23 for the wonderful tripadvisor score. We are delighted that you chose to spend your anniversary with us, and we wish you many more years of happiness. Your wonderful words have been shared with the team and we look forward to welcoming you in the future. Kind regards Devon Justus Front Office Duty Manager

Singapore, Singapore
Reviewed March 10, 2016 via mobile

Superb sceneries especially sunset. There is a cable car service to go up to the peak. There are pavements and guide rail to prevent visitors from straying away to the steep cliff. Announcement will be made to remind visitors to catch the last few cable car trip.down before its service is stopped for the day. Bring drinking water as they...

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Helpful?
Thank IbnuMAmin
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, IbnuMAmin for the wonderful score. We are glad that you enjoyed your trip to Table Mountain. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager

Lusaka, Zambia
Reviewed March 10, 2016

First, my quibbles. Probably the savvier traveller is going to know perfectly well that calling something the waterfront doesn't mean it's actually on the water. So this hotel is 15 minutes walk from the Waterfront, which is actually fine. The Southern Sun operates a free shuttle (although I understand there is sometimes a small charge - anyway it was free...

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Thank jimbodog69
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, jimbodog69 for posting your review on TripAdvisor. We are glad that you enjoyed your stay with us and we thank you for your detailed feedback. The hotel is located at the entrance of the V&A Waterfront complex and is thus about a 15 minute walk to get to the shopping/tourist area. The hotel does however offer a shuttle...

Pretoria, South Africa
Reviewed March 9, 2016

The reception is quite warm, the security are subjective to other people by asking for proof of residence but not to others. The Shuttle driver has an offensive and subjective treatment to some passengers. The security will continuously ask for the identification to some and not all. Their housekeeping is excellent and the croissants at breakfast are quite flavoursome. I...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank magdelines2016
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, magdelines2016 for taking the time to post your review on TripAdvisor. Your comments have been noted and we thank you for the feedback. We are glad to hear that you enjoyed breakfast and found the room cleanliness to be of a high standard. We wish you safe travels and hope to welcome you back in the near future....

Kimberley, South Africa
Reviewed March 9, 2016 via mobile

Room was clean but a bit on the small size for 2 people. Breakfast served in the room was spot on time and well presented. Parking on arrival was a bit of a nightmare. No one to assit or direct were to park at entrance while you check in. Buffet dinner was great and well presented, with a wide variety...

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Thank sefofane
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, sefofane for choosing to stay with us. We are glad to hear that you enjoyed your stay with us and we thank you for the feedback. It is good to hear that you made use of and enjoyed the hotel's facilities and amenities. We wish you safe travels and hope to welcome you back in the near future....

Johannesburg, South Africa
Reviewed March 8, 2016

Overall a very good choice of hotel for business travel. Centrally located and within walking distance to the Cape Town International Convention Centre and in close proximity to the Airport. Good Security provided. Rooms and general areas clean and well maintained. Staff are friendly and efficient. There is a good variety of food especially taking into account people with special...

Review collected in partnership with Tsogo Sun Hotels
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Thank 555mias
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 555mias for taking the time to post your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us as well as the location of the hotel. As you found out the hotel is well located close to CTICC and has easy access to the N2 which runs to the airport. Your comments have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $139 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#14 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#30 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travelers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travelers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher the better”
 of 5 bubbles 975vicw, 3 days ago | Read review
“We had an upgrade room which was quiet, spacious and homely, close to the elevator area but unaffected by any noise.”
 of 5 bubbles lesp2014, 1 week ago | Read review
“Decide whether you want a mountain or sea view”
 of 5 bubbles VonVintlo, 2 weeks ago | Read review
“We were on the second floor, end room which was fine.”
 of 5 bubbles MrsBritain27, 2 weeks ago | Read review
“12th floor up, ask for the rooms facing the Cullinan and swimming pool area as these are very quite.”
 of 5 bubbles CFinSandton, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question