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Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Town
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1,702 Reviews from our TripAdvisor Community

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Showing 1,506: English reviews
San Diego, California
Reviewed yesterday NEW

Very nice Hotel, super friendly staff, good food and close to everything. The staff didn't recommend us going out of the hotel at night, but we felt safe during the day. Great view of the V&A water front or Table Mountain.

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Helpful?
Thank Michael C
Johannesburg, South Africa
Reviewed 2 days ago NEW

The guest relations manager ensured that our stay was special. The staff friendly and attended to all our needs. Breakfast was amazing. The hotel is centrally located and there is a shuttle service every half hour to and from the V&A Waterfront.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Sham256
Johannesburg, South Africa
Reviewed 2 days ago NEW

The service of the hotel from arrival to departure was very good. is one of the best hotel in the country The hotel parking also is good and the security of the hotel is very good The swimming area was also clean with clean towels all the way

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Maanda M
Ballinrobe, Ireland
Reviewed 5 days ago NEWvia mobile

Large hotel with over 500 rooms. Well run good breakfast nice rooms and also convenient pool and sunbathing area. The negative is the slowness in food arriving in bar area. There are good food options outside the hotel with both a little Italian and the Food Lovers deli nearby.

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Helpful?
Thank John J
Crowle, United Kingdom
Reviewed 5 days ago NEW

Conveniently placed and within walking distance for the V&A and Cape Town centre. Our room was comfortable with a walk in shower and bath,a fridge , TV and a good view of Signal Hill. A room for us is just a base and a place to sleep/shower up before going out but we can say it was spotless , fresh...

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2Thank theblacksheep2016
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear theblacksheep2016, Thank you so much for your very detailed feedback It is only through comments such as yours , that we are able to achieve the best possible form of service excellence for our valued guests We will certainly ensure that the report on your experience is shared with all of our team members Warm regards JEFF ROSENBERG General...

Johannesburg, South Africa
Reviewed 6 days ago NEW

We had a lovely stay at this hotel! Great reception service on arrival and check out, and the overall service from the hotel staff is commendable. I would stay there again and would definitely refer others to stay there.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Mathobela
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Mathobela, Thank you for your feedback We are really pleased that you enjoyed your stay with us and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Sao Paulo
Reviewed 6 days ago NEWvia mobile

Little disappointed with this hotel, service simply average and you can realized that there is many staff working there, manager they don't show up , some times say just hello during the entrance. Too much bureaucracy at the reception, many papers and signatures for everything. The employees from concierge could help little bit more, lack of management. Transfer is worthwhile...

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Helpful?
Thank AlejandroGeis
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear AlejandroGeis, Thank you for your feedback We are very disappointed that we didn't live up to your expectations as I can assure you that we place a great deal of emphasis on training in order to strive for service excellence - and clearly in this instance we failed I can assure you that your comments will be discussed with...

Johannesburg, South Africa
Reviewed 1 week ago NEW

Convenient Location Great Service and hospitable staff Rooms are comfortable and provide for your needs Welcoming Hotel Manager as well Food is excellent, been staying at the hotel for 3 years now and for my last 2 stays I tried the dinner buffet. Good value for money though the price has gone up. Suggest they drop back to R200. Good...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 371vikashp
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear 347vikashp, Thank you for taking the time to advise us of your experience whilst staying at our hotel We are delighted that you enjoyed the time spent with us Warm regards JEFF ROSENBERG General Manager

Durban, South Africa
Reviewed 1 week ago

the hotel staff was welcoming on arrival and my son enjoyed the sweet choice at reception which he never experienced before. the staff was always trying to make our stay easy and comfortable. the security outside wher also helpful when asking directions etc.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Rungiah N
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Rungiah N, Thank you for your feedback We are really pleased that both you and your son enjoyed our welcome at the hotel as well as the overall helpfulness of our team It was a pleasure having you stay with us and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG General Manager

Broadbeach, Australia
Reviewed 1 week ago

Good, clean and splendid Southern Sun hospitality. Not quite at the Waterfront though. Very pleasant staff at every corner. Very eager to help. Restaurants and pool area were constantly being cleaned. Check-in was pleasant and easy. Bags were brought up pretty quick. Room was clean and well presented. Not very big but comfortable enough with 2 double beds. Very good...

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Helpful?
Thank RickyB_DBN
Jeff R, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear RickyB_DBN, Thank you for your very comprehensive feedback We are delighted that you enjoyed your stay and that you found our staff and services to your full satisfaction Warm regards JEFF ROSENBERG General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 

Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $150 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and TripOnline SA so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#15 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travelers have asked, with answers from Southern Sun Waterfront Cape Town staff and other travelers.
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Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel rooms rank right up there with the High end chain hotels that one would find in the USA”
 of 5 bubbles X5874XAmichaelc, yesterday | Read review
“Good view from the rooms”
 of 5 bubbles 197rayl, 2 weeks ago | Read review
“Rooms higher up give a better view of the city”
 of 5 bubbles MakweM, 3 weeks ago | Read review
“All the rooms are a nice size.”
 of 5 bubbles lindsayw747, Nov 30, 2016 | Read review
“The internet put me off, I'm not sure any TripAdvisor users would find this friendly”
 of 5 bubbles findshirley, Nov 20, 2016 | Read review
5 of 5
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