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The Charles

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The Charles
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67 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Port Elizabeth, South Africa
Level Contributor
3 reviews
Reviewed 1 week ago

After many holidays in CT, this one one of the very best: Brilliant little hotel, run by warm, welcoming, immensely likable staff, in a fabulous location. The breakfasts/light meals are first rate and delectable, and the coffee outstanding. It was such a happy experience all round - cant wait to go back!

Thank Zoe L
Windsor and Maidenhead, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

This is an interesting establishment. De Waterkant village is a destination in itself on high ground with fine views over the city and boasts a ‘super chic’ shopping mall. The V&A waterfront is about 20 minutes away on foot. So far so good. But then it gets better as the personnel at The Charles add to the mix with their... More 

Thank mleytonsmith
1 review
Reviewed October 12, 2016

I stayed at the guest house 2 weeks ago and enjoyed my stay for the most. The room was nice and was in a good location. During my stay we asked about the Robben Island trip and the receptionist offered to book our tickets. When we went to the dock on the Thursday we discovered that the tickets had been... More 

Thank Katherine R
Paris, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 9, 2016

we are happy on our first visit to be stay here. Very central and we can walk everywhere. De waterkant good area nice colorful houses many shops and restaurants. Room was big and service good. Very friendly helpful workers

1 Thank rochelleparis
Accrington, United Kingdom
Level Contributor
324 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed October 6, 2016

We stayed at The Charles for 3 nights, early September. Our booking just said 'De Waterkant Village', so we had no idea exactly where we were meant to go. We were directed to The Charles, and luckily that's where we were staying. First impressions were good; we were greeted by Dorian who was a cheery soul and showed us to... More 

1 Thank MissHolders
Rome, Italy
Level Contributor
73 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 18, 2016

I was there in total for 4 nights. The whole 4 nights they accomodated me in a building 150 meters far from the main building. NO INTERNET IN THIS HOUSE, 2016 , 1 ROOM 700 RAND NO INTERNET NO WIFI, EVEN THE3-4 G WORKS BADLY IN THAT BUILDING They let me carry the bags bymyself. When i arrive there a... More 

Thank dave19764
New York City, New York
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 30, 2016

This was the third time I've stayed at this guest house. My prior stay a year ago was marred by very poor wifi, a frustrating deficiency that made it difficult to enjoy my stay. However, on my most recent visit in late July, everything was perfect. The free wifi in the public lounge was very good, but even more impressive... More 

Thank tuckernyc2003
Hamburg, Germany
Level Contributor
3 reviews
Reviewed May 24, 2016

Such great staff, lovely room - or rather suite - in a fantastic location... Stayed there April/May 2016 after AfrikaBurn. ...had a late night flight back home and when asking for a possibility for depositing my suitcase during the day, the super friendly and sweet manager even let me occupy my room for the rest of the day until 10pm... More 

Thank Gourmetman G
Moscow, Russia
1 review
Reviewed May 18, 2016

I was staying there in May 2016 and I must say that this is the best hospitality I met all across SA. Staff is very thoughtful, helpful, friendly and really make your stay feels like at home. Also, the location of this hotel is right in the most trendy and buzzy location. Cool bars, restaurants, shops - all just 5... More 

Review collected in partnership with Amoma.com

Thank Karina G
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 23, 2016 via mobile

We booked the charles for a weekend getaway in Cape Town and had a lovely surprise. They placed us in a self catering apartment which had its own private entrance and fully geared kitchen. We could easily have stayed a few more days due to the convenience and comfort. Nice big bathroom with bath and shower and very comfortable bed.... More 

Thank Rene B
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Room/Suite (8)
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Room/Suite (11)
Hotel & Grounds (5)
Dining (2)
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  • Free Internet
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Concierge
  • Laundry Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Perfectly positioned in the heart of De Waterkant Village, The Charles is an intimate and charming boutique hotel. Inspired by traditional European City boutique hotels , The Charles has 13 rooms, 4 duplex cottages and a quaint cafe serving some of the best coffee and breakfast in the city. Our guests enjoy exclusive use of the roof decks overlooking the city as well as access to the tours and adventures desk to ensure you make the most of your stay. ... more   less 

Additional Information about The Charles

Address: 137 Waterkant Street | De Waterkant, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $94 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Charles 3*
Number of rooms: 13
Reservation Options:
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Also Known As:
The Charles Cape Town, South Africa
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Questions & Answers

Here's what travelers have asked, with answers from The Charles staff and other travelers.
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Questions? Get answers from The Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor is the best! Great views and views of vibey street life”
 of 5 bubbles zoel350, 1 week ago | Read review
“room 7 is quiet and good”
 of 5 bubbles rochelleparis, Oct 9, 2016 | Read review
“stay away from the courtyard room, mold and mold smell ,generally stay away from this place expensive doesnt worth it”
 of 5 bubbles dave19764, Sep 18, 2016 | Read review
“Studio 11 is wonderful, but I am certain that all of their rooms are very good.”
 of 5 bubbles tuckernyc2003, Jul 30, 2016 | Read review
“best views, best staff, best location, extra entrance to the suite, super sexy”
 of 5 bubbles GourmetmanG, May 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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