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Protea Hotel Fire & Ice! by Marriott Cape Town

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Traveler (359)
Room & Suite (237)
Dining (82)
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Overview
  • Excellent30%
  • Very good37%
  • Average17%
  • Poor9%
  • Terrible7%
Travelers talk about
“shark cage”(24 reviews)
“long street”(110 reviews)
“trendy hotel”(22 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Protea Hotel Fire & Ice! by Marriott Cape Town
Special Offer: Wander More. Save 30% OFF
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Offers from Protea Hotel Fire & Ice! by Marriott Cape Town
Special Offer: Wander More. Save 30% OFF
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,052)
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889 results
Traveler rating
277
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89
71
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277
298
154
89
71
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All reviewsshark cagelong streettrendy hoteltable mountainstandard roomthe general managercable carenjoyed my staybars and restaurantscamps baykloof streetmilkshakeswaterfrontloftsexecutiverandlaptop
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1 - 5 of 889 reviews
Reviewed 3 weeks ago

Hotel team members were very friendly and helpful, I enjoyed my stay there. The hotel is in the city center and more convenience to get to shops and safe around there. I will definitely recommend this hotel to family and friends.More

Thank XolaniPhakathi
Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 3 weeks ago

Dear XolaniPhakathi, Thank you for your feedback regarding your recent stay, I am happy to hear you enjoyed your time here with us, I will be sure to share your positive feedback with my TEAM. Fire & Ice is located in the heart of Cape...More

Reviewed 4 weeks ago

Best hotel in the Cape Town with the moderate price. Also they have the amazing customer service as well as the restaurant service. They have a great choices and taste of food available in their cuisine.More

Thank Khalid S
Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded 4 weeks ago

Dear Khalid S, Thank you for your feedback regarding your recent stay at Fire & Ice! Cape Town. We are happy to hear your feedback, I will be sure to share this with my TEAM. We look forward to welcoming you back to the BEST...More

Reviewed May 13, 2018 via mobile

I’ve been to the restaurant on Saturday, really awesome vibe. Enjoyed the DJ (wonder). I had a complain regarding our one order and the manager came byrone and assist in less than 5min. Big ups to the Fire & Ice Team.More

Thank Jaylin P
Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded May 15, 2018

Dear Jaylin, Thank you for your feedback regarding your recent visit to Fire & Ice! I'm happy to hear you enjoyed the vibe and DJ Wonder, I will certainty pass the positive feedback to my TEAM and I am happy to hear they assisted you...More

Reviewed May 3, 2018

Upon arrival I was upgraded from a standard Room to a superior room without even asking!. Free Wifi and little packets of sweeties. The room was very clean the biggest bed and giant size comfy pillows. TV with DSTV and a view of the Mountain....More

Thank 672dee
Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded May 7, 2018

Dear 672dee, Thank you for your feedback regarding your recent stay at Fire & Ice! Cape Town, I am delighted to hear you had a great stay and could enjoy all the amenities the Hotel has to offer. We are in the process of changing...More

Reviewed May 1, 2018 via mobile

Make sure your room looks at Table Top Mountain - all views are off the cable stations bring tourists up & down. The stop is a few blocks down the road towards the Hilton on Wales street. It is one stop to table top mountain-...More

Thank topcandidate
Response from Anso V, General Manager at Protea Hotel Fire & Ice! by Marriott Cape TownResponded May 2, 2018

Dear Topcandidate, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay It is encouraging to hear positive feedback. Please note your feedback has been shared with the hotel team as...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$81 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Cape Town Central
#65 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$81 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Cape Town Central
#65 Luxury Hotel in Cape Town Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (359)
Room & Suite (237)
Dining (82)
Pool & Beach (42)
Amenities (8)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
jerryskc
December 31, 2017|
AnswerShow all 4 answers
Response from diplomat152 | Reviewed this property |
From what I know the answer would be "yes". I have used several different cards there.
1
Vote
Francesca L
June 25, 2017|
AnswerShow all 6 answers
Response from Anso V | Property representative |
Hi Francesca There was a small spa adjacent to the hotel, but unfortunately they have closed down recently. We will have a new spa in this space in the near future. The pool area is on the first floor and has a relaxing... More
0
Votes
Francesca L
June 25, 2017|
AnswerShow all 4 answers
Response from Anso V | Property representative |
Dear Francesca Our two bedroom suites have an en-suite bathroom upstairs and a second bathroom downstairs. Both bedrooms have king size beds. You are welcome to contact us direct if you have more questions. Kind... More
0
Votes
Room Tips
"south side are quieter"
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"I was on the second floor - no noise except for people walking by to there rooms"
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"The executive duplexes are quiet and roomy but expensive and stuck in their own wing"
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"Mountain view side"
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