We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Protea Hotel Fire & Ice! by Marriott Cape Town

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Protea Hotel Fire & Ice! by Marriott Cape Town
Protea Hotel Fire & Ice! by Marriott Cape Town
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

902 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 757: English reviews
Cape Town Central, South Africa
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was not impressed with the way they handled the event I attended at the hotel. 1) The main bar was only serving draft beer in 300ml glasses because they had "run out" of 500ml glasses. The bar was not busy at all. 2) A sit-down meal was orderded and the venue provided snacks. Also expensive drinks (R50 for a... More 

Helpful?
Thank CraigStr
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear CraigStr My apologies for the experience you had with us - I am sharing your feedback with the Food & Beverage TEAM to ensure that they improve the service delivery and make sure we do not run out of glasses. Let me know when you are visiting my hotel again. Yours always Janneman More 

Pittsford, New York
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful courteous staff. Games in reception a nice touch. My sister and I stayed in a twin room. Comfortable, bit odd that the the shower is inn the room, separated from the beds only by a curtain - made sleeping difficult when she woke up early. Nice location. We walked down the hill to find restaurants and a market for... More 

Helpful?
Thank Yummmmmmmmmm0314
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Yummmmmmmmmm0314 Thank you for staying with us and for sharing your experience - the hotel does have a great location to explore Cape Town and we look forward to welcome you back! Yours always Janneman More 

Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at here many times and always look forward to coming back. For me, the position is perfect and the hotel a great base. Decor is great fun and the rooms are comfortable. Staff is young, friendly and knowledgeable. I do think there needs to be a little more attention to maintenance. Light bulbs need replacing, an elevator... More 

Helpful?
Thank barrysea
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear barrysea Thank you for staying with us again and I have shared your appreciation with our TEAM to keep them motivated! Our facility TEAM is working hard to ensure we exceed your expectations on your next stay. Wishing you safe travels Janneman More 

Durban
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved the decor of the hotel, especially around the reception area, where the bar is laid out with the usual barstools, but also a large-ish area with chairs, sofas, tables, and a long table with some chess and backgammon boards laid out! The room was very comfortable, and although mine didn't have any special views, the view out the... More 

Helpful?
Thank Anfield33
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Anfield33 Thank you for staying with us and for sharing your review! The social spaces are designed so that you can relax, have a meeting, enjoy a meal or milkshake. On your next trip I hope you will be around on a Friday or Saturday to experience our live DJ sessions! Wishing you safe travels Janneman More 

Colombo, Sri Lanka
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I travelled from Sri Lanka to join a Gate 1 Tour and stayed at this hotel for 4 nights from the 11th to the 15th of Aug. What impressed me most was the warm, friendly and promt service of the staff. Melani at the reception stood out particularly as she was very helpful and obliging. If we... More 

Helpful?
Thank Sushara L
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Sushara L Thank you for sharing your experience and for the compliment to my TEAM - I have shared your feedback with them and I hope you had an amazing time exploring and experiencing not only Cape Town but South Africa as part of your tour. Wishing you safe travels Janneman More 

Durban, South Africa
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

my wife and I spent our anniversary at this well known 4* hotel in august 2016. we had stayed at the hotel previously and had a very disappointing stay, but this time around we were well pleased, we received complimentary champaine and feathers spread out all around the bed .we really did enjoy our stay this time around .the restaurant... More 

Helpful?
Thank D1201FSmarkh
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear D1201FSmarkh You are most welcome and we look forward to welcome you back again - soon we hope. Thank you for the compliments I will share with the TEAM that made you stay special. Wishing you safe travels Janneman More 

Gauteng, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had an amazing stay here. Great views from the room. I specifically asked for a room facing table mountain. Staff are very friendly and patient. Enjoyed the heated pool on the 1st floor - restaurant brought me a lovely cocktail. This is definetely one of my new favourite hotels in the mother city. Thanks guys for a great stay.

Helpful?
Thank Odette_Julian
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Odette_Julian Thank you for staying with us and I hope you went up the mountain and explored Cape Town whilst you were with us. We wish you safe travels and I look forward to welcome you back again! Yours always Janneman More 

Melbourne, Australia
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is situated in a great part of town as its near Kloof Street and Long Street. We enjoyed our stay here with lovely staff and great food at the restaurant (both breakfast and dinner). The rooms are a funny layout with the shower only being seperated from the bed by a curtain, but it all worked out. The... More 

Helpful?
Thank Charlotte H
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Charlotte H Thank you for staying with us and it sounds like you had a great time exploring and experiencing Cape Town. I sharing your compliments with our TEAM and I look forward to welcome you back soon! Yours always Janneman More 

Durban, South Africa
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel situated in city centre, is modern with all the necessary amenities. Close to all attractions so suitable for business or leisure. Comfortable room but small, so perfect if u just need a place to crash. Amazing coffee served downstairs lounge. Very vibrant and seems to be popular venue for people to pop in for quick drinks. Friendly and... More 

Helpful?
Thank Ferial
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear Ferial Thank you for staying with us and I hope you had a great time exploring and experiencing Cape Town. The coffee culture, bespoke milkshakes and fabulous burgers make the social spaces a great place to meet friends before a night out. I hope the next time you are here on a Friday or Saturday to enjoy our live... More 

Duisburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2016

The room did not appear to be dirty at first sight but cockroaches roamed around and the sink (in the room) reeked so moldy the moment water ran down the drain that I had to keep the window open at all times. I found it disgusting. The "desk" in the room if you could call it that, had no lighting,... More 

Helpful?
1 Thank TJ-54256896
Janneman B, General Manager at Protea Hotel Fire & Ice! by Marriott Cape Town, responded to this review

Dear TJ-54256896 Please accept my sincere apology for the experience you had at my hotel - this is not the experience we want anyone to have and you are welcome to make direct contact with me. Yours always Janneman More 

Questions? Get answers from hotel staff and past guests. Ask a question

483 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (288)
Viewed
Bathroom (19)
Viewed
Hotel & Grounds (52)
Viewed
View from Room (15)
Viewed
Room/Suite (70)
Viewed
Pool/Beach Area (23)
Viewed
Dining (34)
Viewed
Other (75)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (141)
Viewed
Amenities (8)
Viewed
Pool & Terrace (16)
Viewed
Dining (20)
Viewed
Standard Room (35)
Viewed
Superior Patio Room (43)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
Protea Hotel by Marriott Cape To...
#67 of 106 in Cape Town Central
4.0 of 5 stars 243 reviews
Protea Hotel by Marriott Cape To...
#49 of 106 in Cape Town Central
4.0 of 5 stars 489 reviews
African Pride 15 On Orange Hotel
#32 of 106 in Cape Town Central
4.5 of 5 stars 547 reviews
Show Prices
Show Prices
Show Prices
City Bowl
Mandela Rhodes Place Hotel & Spa
Mandela Rhodes Place Hotel & Spa
#36 of 106 in Cape Town Central
4.5 of 5 stars 823 reviews
Park Inn by Radisson Cape Town F...
#50 of 106 in Cape Town Central
4.0 of 5 stars 628 reviews
City Bowl
SunSquare Cape Town
SunSquare Cape Town
#41 of 106 in Cape Town Central
4.0 of 5 stars 322 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
From the moment you step into the lobby of this edgy Tamboerskloof, Cape Town Hotel, you will be greeted by the welcoming sounds of deep house lounge beats and immersed into a world of best GUEST service known to mankind. This ultra-chic hotel is ideally situated in the heart of Cape Town and is a mere 5 minutes from the V&A Waterfront. Set within walking distance of tourist attractions such as the hip night life of Long Street as well as 15 minutes from Cape Town's famous beaches, Camps Bay and Clifton. Mingle with fellow GUESTS and locals at the renowned Communal Table, or enjoy our crisp glass bar, a coffee brewery by day and party ticket by night featuring signature milkshakes and cocktails. Our snug yet sexy rooms are modern and trendy and features all the bells and whistles needed to ensure the comfiest stay. Your cheeky bedroom, ranging from 18 m² - 23 m² (remember that saying about dynamite?) comes standard with the most comfortable king size beds and is the base from which you can explore our slick social spaces and beautiful Mother City This is Protea Hotel Fire & Ice! Cape Town, Cape Town's Hottest Place to Chill. ... more   less 

Additional Information about Protea Hotel Fire & Ice! by Marriott Cape Town

Address: New Church Street, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: $100 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice! by Marriott Cape Town 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Cheap Tickets, HotelTravel.com, Agoda, Marriott, Travelocity, Hotels.com, Priceline, Hotwire and Odigeo so you can book your Protea Hotel Fire & Ice! by Marriott Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice! By Marriott Cape Town South Africa
Protea Hotel Cape Town
Extreme Hotel Cape Town
Hotel Style:
#26 Spa Hotel in Cape Town Central
#62 Luxury Hotel in Cape Town Central
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay